“service desk team lead l2 ”
6 days ago
Service Desk Team Lead L2 Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Chennai Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language voice and written com skills Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar , Snow etc ) Willingness to work in 24/7 ops incl night shifts and weekends IT/Application Service Desk agent experience using Genesys /CISCO voice platforms ITIL V4 Foundation Infrastructure technical support experience Willingness to work in night shifts and weekends Excellent communication skills Good-to-Have Comp TIA A+, N+, ITIL Foundation certification Responsibility of / Expectations from the Role Voice and chat support Technical troubleshooting mainly related to desktop/OS, Networking, Messaging Excellent Customer handling/soft skills Logging incidents and service requests and manage their lifecycle Willingness to learn
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“Service Desk Team Lead L2 ”
2 weeks ago
Chennai, India Tata Consultancy Services Full timeService Desk Team Lead L2Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement - Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...
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“service desk team lead l2 ”
7 days ago
Chennai, India Tata Consultancy Services Full timeService Desk Team Lead L2Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement - Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...
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“Service Desk Team Lead L2 ”
1 week ago
Chennai, India Tata Consultancy Services Full timeService Desk Team Lead L2Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...
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“Service Desk Team Lead L2 ”
2 weeks ago
Chennai, India Tata Consultancy Services Full timeService Desk Team Lead L2Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...
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chennai, India Tata Consultancy Services Full timeService Desk Team Lead L2Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...
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Service desk lead
6 months ago
Chennai, India Wipro Full timeRole Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...
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Service Desk
4 months ago
Chennai, India Bahwan Cybertek Group Full timeJob Description :• L1/ L2 Monitoring and Incident Management• Candidate should have excellent/good communication skills and Team management skills• Ability to manage shift alone• Day-to-day activities involve monitoring alerts, initiating Bridge Calls, involving stake holders, be available throughout the bridge call and prepare Problem statements•...
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Technical Support Specialist
4 weeks ago
Chennai, Tamil Nadu, India Bahwan Cybertek Group Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our Service Desk team at Bahwan Cybertek Group.Key ResponsibilitiesMonitor and manage L1/L2 incidents to ensure timely resolution.Communicate effectively with stakeholders and team members to facilitate problem-solving.Manage shift responsibilities independently and adhere to SLA...
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It service desk
3 weeks ago
Chennai, India HTC Global Services Full timeHTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA. Hiring IT Service Desk for our premium project. The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of incidents:...
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IT Service Desk
3 weeks ago
chennai, India HTC Global Services Full timeHTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.Hiring IT Service Desk for our premium project.The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of incidents:-...
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IT Service Desk
4 weeks ago
Chennai, India HTC Global Services Full timeHTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.Hiring IT Service Desk for our premium project.The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of incidents:-...
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It service desk
3 weeks ago
Chennai, India HTC Global Services Full timeHTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.Hiring IT Service Desk for our premium project.The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of incidents:Desktop...
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IT Service Desk
3 weeks ago
chennai, India HTC Global Services Full timeHTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.Hiring IT Service Desk for our premium project.The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of incidents:Desktop...
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IT Service Desk
4 weeks ago
Chennai, India HTC Global Services Full timeHTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.Hiring IT Service Desk for our premium project.The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of incidents:Desktop...
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IT Service Desk
2 weeks ago
chennai, India HTC Global Services Full timeHTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA. Hiring IT Service Desk for our premium project. The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of incidents:...
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IT Service Desk
4 weeks ago
Chennai, India HTC Global Services Full timeHTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.Hiring IT Service Desk for our premium project.The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of incidents:Desktop...
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IT Service Desk
4 weeks ago
Chennai, India HTC Global Services Full timeHTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA. Hiring IT Service Desk for our premium project. The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of incidents:...
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IT Service Desk
4 weeks ago
Chennai, India HTC Global Services Full timeHTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.Hiring IT Service Desk for our premium project.The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of incidents:Desktop...
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IT Service Desk
4 weeks ago
chennai, India HTC Global Services Full timeHTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.Hiring IT Service Desk for our premium project.The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of incidents:Desktop...
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IT Service Desk
4 weeks ago
chennai, India HTC Global Services Full timeHTC Global Services - a leading CMMI level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA. Hiring IT Service Desk for our premium project. The Service Desk will perform installation, analysis, trouble shooting and fix end user issues for the following types of incidents:...