Service Manager
3 days ago
JOB DESCRIPTION:
- Diploma/B.E (Electronics'/Mechanical)
- 10 years experience in pharma machinery industry
- Planning/Scheduling of AMC/BD calls.
- Generating revenue through AMC/Upgradation.
- To ensure timely preventive maintenance and quick breakdown resolution in order to maximize uptime to improve operational efficiency and OEE.
- Metrics-based management to ensure key performance indicators are measured, service levels are managed and opportunities for improvements are addressed.
- Ensuring new AMC orders are received & AMC are renewed on time
- Ensure spares quote are sent to customer for the machines under AMC
- Standard Operating Procedures (SoPs) are in place to take over / hand over equipment maintenance activities.
- Communicating with clients and customers to ascertain what technical servicing is required.
- Build and maintain positive relationships with customers, delivering high standards of customer service.
- Taking feedback from customers of the AMC service provided.
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Manager Biostatistics
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India Manager, Biostatistics Full timePremier Research is looking for a Manager Biostatistics to join our Biostatistics team in India. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team members...
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Service management
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