Chief of Staff

18 hours ago

Bangalore, India Digitide Full time

Digitide started with a simple vision: To transform business operations and drive growth for enterprises across the globe. For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our clients master the digital age and stay ahead of the curve. With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider—we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

About the Role

As a Chief of Staff, you will play a pivotal role in driving digital transformation across multiple entities within our organization. You will work closely with leaders to identify process inefficiencies, design innovative solutions, and implement strategies that enhance HR strategy and deliver exceptional employee experiences.

What you’ll do at Digitide

  • Process Analysis and Optimization:
  • Conduct in-depth analysis of existing HR processes to identify areas for improvement.
  • Develop process maps, identify bottlenecks, and recommend solutions to streamline operations.
  • Collaborate with cross-functional teams to implement process changes and ensure alignment with organizational goals.
  • Digital Transformation:
  • Drive the adoption of digital tools and technologies to automate HR processes and improve efficiency.
  • Research and evaluate HR technology solutions to meet specific business needs.
  • Implement and support HR systems and platforms.
  • Data Analytics:
  • Leverage data analytics to measure HR performance, identify trends, and inform decision-making.
  • Develop key performance indicators (KPIs) and track metrics to assess the effectiveness of HR initiatives.
  • Project Management:
  • Manage HR-related & independent projects, ensuring timely delivery and adherence to project timelines.
  • Coordinate with stakeholders to gather requirements, allocate resources, and monitor progress.
  • Cost Optimization:
  • Identify opportunities to optimize HR costs and improve efficiency.
  • Develop and implement cost-saving initiatives, such as streamlining processes or renegotiating contracts.
  • Monitor HR expenses and track ROI on HR investment

Qualifications

  • Master’s degree in Human Resources, Business Administration, Analytics or a related field.
  • 2+ years of experience in process analysis, HR strategy, talent management, or a related field.
  • Proficiency in analytical tools.
  • Excellent analytical and problem-solving skills.
  • Strong project management and organizational skills.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Excellent communication and interpersonal skills.

Preferred Qualifications

  • Experience in digital transformation projects within HR or other departments.
  • Knowledge of automation tools.

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