Chief of Staff

Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications.

Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.

Customers: 700+ enterprise customers , including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions.

With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work
Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
Be one of the key Leaders in this awesome journey of building a billion-dollar company

The Role: Chief of Staff / Strategic Projects Leader - Sales Office:
We’re looking for an exceptional operator to work directly with our Head of North America Sales on high-impact, cross-functional initiatives that will shape the future of Whatfix .
You’ll be responsible for driving strategic, high-stakes projects that don’t fit neatly into existing teams-projects that require agility, ownership, analytical sharpness, and stakeholder orchestration.

Own and drive strategic projects that are mission-critical or previously under-resourced.
Act as an internal consultant —framing problems, structuring analysis, and recommending actions.
Use data and dashboards to drive clarity, influence decisions, and report outcomes.
About You: We’re not just hiring a resume-we’re looking for someone who can lead without authority , thrive in ambiguity, and is deeply curious about building at scale.

Startup DNA : Experience as an early-stage team member, operator, founder, or strategy consultant.
Strong with numbers, dashboards, Excel/Sheets; you use data to drive decisions.
Sharp, succinct writing and verbal skills. Quick to learn tools like Salesforce, G Suite, Totango, Highspot, Loom, etc.
GTM leadership experience is a strong plus -especially if you've played a key role in launching products, crafting positioning, or enabling sales and customer success teams.
Experience driving or contributing to GTM motions -from strategic planning to execution across sales, marketing, and product-is highly valued.

Reporting to : Business Unit Leaders (CRO/Global Sales Head)

The projects you lead will directly shape company strategy.
We celebrate diversity and are an equal opportunity employer.

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