Technical support engineer
1 week ago
Tool Jet is a leading open-source low-code platform that empowers teams to effortlessly build and deploy custom internal tools. With a dynamic team of over 50 talented members spread across India and USA, we are driving innovation and efficiency in businesses worldwide. Backed by top-tier investors like Microsoft’s M12, Nexus Venture Partners, January Capital, and Ratio Ventures, Tool Jet is shaping the future of internal tool development.
Description
Technical Support Engineer will be responsible for the full life-cycle of incidents and problems. The position will require working closely with the product, engineering and sales team to deliver a smooth customer experience.
Responsibilities
Working with various stakeholders to troubleshoot and diagnose customer reported issues on the different levels of solutions (i.e. Database, Application, Communication, and Integration Interfaces Levels).
Be the first point of contact for customer queries and tickets.
Act positively and respond promptly to the customer’s requests/tickets.
Prepare, review and ensure accuracy of technical documentation.
Collaborate with customers over remote calls to understand their queries and brainstorm potential solutions.
Perform any other job-related duties incidental to the work.
Requirements
Basic exp in JS, HTML, CSS.
1-2 years’ experience in a familiar field.
Willing to work in the US time zone (10pm to 6am IST).
Experience in writing SQL queries.
Excellent verbal, written, and interpersonal skills.
Experience in one or more of below is a plus:
Experience in using no-code/low-code platforms.
Knowledge in database engines (Postgre SQL, My SQL, and No SQL Databases).
Experience in using cloud storage services like AWS S3.
Basic understanding of platforms like Kubernetes, Docker, etc.
-
Technical Support Engineer
4 weeks ago
Bengaluru, Karnataka, India Inspirisys Solutions Limited Full timeJob Title: Technical Support EngineerAt Inspirisys Solutions Limited, we are seeking a skilled Technical Support Engineer to join our team. The ideal candidate will have 2+ years of experience in Desktop Support, Installation, and troubleshooting.About the Role:The Technical Support Engineer will be responsible for providing technical support for...
-
Technical Support Engineer
5 months ago
Bengaluru, India Broadcom Inc. Full timePlease Note : 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: As aTechnical Support Engineer, you will be responsible for resolving customer technical...
-
Technical support engineer
4 weeks ago
Bengaluru, India JoVE Full timeJo VE ( ) is a USA based company producing video solutions with the mission to advance scientific research and education. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders like Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India...
-
Technical support engineer
2 weeks ago
Bengaluru, India Capillary Technologies Full timeWe are looking for a highly motivated Associate Solution Architect to join our team, ideally suited for Tech Support Engineers (5-8 years of experience) who are eager to transition into solution architecture while continuing to support and enhance an in-house integration product suite. This role will involve working on an internally developed...
-
Technical Support Engineer
2 weeks ago
Bengaluru, India Capillary Technologies Full timeWe are looking for a highly motivated Associate Solution Architect to join our team, ideally suited for Tech Support Engineers (5-8 years of experience) who are eager to transition into solution architecture while continuing to support and enhance an in-house integration product suite. This role will involve working on an internally developed product/tool...
-
Technical Support Engineer
1 month ago
Bengaluru, India JoVE Full timeJoVE (www.jove.com) is a USA based company producing video solutions with the mission to advance scientific research and education. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders like Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia,...
-
Technical Support Engineer
1 month ago
Bengaluru, India JoVE Full timeJoVE ( ) is a USA based company producing video solutions with the mission to advance scientific research and education. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders like Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India...
-
Technical Support Engineer
1 month ago
Bengaluru, India JoVE Full timeJoVE (www.jove.com) is a USA based company producing video solutions with the mission to advance scientific research and education. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders like Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia,...
-
Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India Vadvice Consulting Services LLP Full timeAbout the RoleWe are seeking an experienced Technical Support Engineer to join our team at Vadvice Consulting Services LLP. In this role, you will serve as a subject matter expert and escalation point for resolving customer complaints and complex issues.
-
Technical Support Engineer
1 month ago
Bengaluru, India Recro Full timeAbout the client:-Client is a logistics automation and optimization company that was started in 2016 with a vision of making logistics simple, smart, and sustainable for enterprise customers. In the span of 8 years, we have built a robust portfolio of products backed by our proprietary and industry-leading algorithms and AI/ML techniques which helps our...
-
Technical Support Engineer
1 month ago
Bengaluru, India Recro Full timeAbout the client:- Client is a logistics automation and optimization company that was started in 2016 with a vision of making logistics simple, smart, and sustainable for enterprise customers. In the span of 8 years, we have built a robust portfolio of products backed by our proprietary and industry-leading algorithms and AI/ML techniques which helps our...
-
Associate Engineer Technical Support
7 months ago
Bengaluru, India Inspirisys Solutions Limited Full timeAssociate Engineer Technical Support | Bangalore Function - Infrastructure Job Profile: Associate Engineer Technical Support with Desktop Support knowledge Requirements: Should have 2+ years of experience in Desktop Support, Installation, and troubleshooting
-
Technical support engineer
1 month ago
Bengaluru, India Andor Tech Full timeRole: Technical Support EngineerExp: 5-8yearsNotice Period: 0-15 DaysMode of Work: HybridLocation: BengaluruMandatory Skills:Python/Shell ScriptingLinuxUnderstanding of DBDebuggingIf interested, please send me your updated resume to
-
Technical support Engineer
7 months ago
Bengaluru, India LogiCoy, Inc. Full timeRole: Technical support EngineerYears of Experience: In an approximate range of 2 to 6 years.Key Skills: Technical Support, Healthcare, Troubleshooting, US timing, EMR and Pharmacy Integration.Location: Bangalore, India and Continental US Candidate must have min 2-4 years of experience in Technical support using different support channels like Chat, Email,...
-
Lead Technical Support Engineer
4 weeks ago
Bengaluru, India Zepto Full timeAbout the Role:We are seeking an experienced and dynamic Technical Lead to join our Engineering Support Team. The ideal candidate will lead a team of Technical Support Engineers, ensure exceptional support delivery, and drive continuous improvement in support processes. This role requires a blend of technical expertise, leadership, and a customer-focused...
-
Lead technical support engineer
4 weeks ago
Bengaluru, India Zepto Full timeAbout the Role:We are seeking an experienced and dynamic Technical Lead to join our Engineering Support Team. The ideal candidate will lead a team of Technical Support Engineers, ensure exceptional support delivery, and drive continuous improvement in support processes. This role requires a blend of technical expertise, leadership, and a customer-focused...
-
Technical support engineer
4 weeks ago
Bengaluru, India ColorTokens Inc. Full timeAbout Color TokensColor Tokens specializes in advanced security solutions designed to safeguard organizations' assets and critical systems from cyber threats. Our flagship product, Xshield Enterprise Microsegmentation platform, empowers organizations to prevent initial compromises from escalating into damaging crises. By emphasizing proactive security...
-
Technical Support Engineer
1 month ago
Bengaluru, India ColorTokens Inc. Full timeAbout ColorTokensColorTokens specializes in advanced security solutions designed to safeguard organizations' assets and critical systems from cyber threats. Our flagship product, Xshield Enterprise Microsegmentation platform, empowers organizations to prevent initial compromises from escalating into damaging crises. By emphasizing proactive security...
-
Associate Technical Support Engineer
6 months ago
Bengaluru, India New Relic, Inc. Full timeAssociate Technical Support Engineer Associate Technical Support Engineer Associate Technical Support Engineer Req ID FY|COS|#5 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week) Your opportunity As a New Relic Support Engineer you know more about our products than any other function, and you...
-
Technical Support Engineer
1 week ago
Bengaluru, India ToolJet Full timeAbout ToolJet:ToolJet is a leading open-source low-code platform that empowers teams to effortlessly build and deploy custom internal tools. With a dynamic team of over 50 talented members spread across India and USA, we are driving innovation and efficiency in businesses worldwide. Backed by top-tier investors like Microsoft’s M12, Nexus Venture...