Lenity Health | Associate
2 weeks ago
Location: Urban Vault Citrine, Hebbal, Bangalore
Job Type: Full-Time (This will be a 5-day work-from-office experience.)
Timings: US (5:30pm to 2:30am) (Cab facility + Meals in Office)
Desired Experience: ~2+ years of work experience
Salary Budget: 35-45k per month
Role Summary
We’re seeking dynamic and highly motivated Associates to join the Foundational Team at Lenity. In this role, you’ll have the exciting opportunity to take on diverse responsibilities, contribute to multiple projects, and drive impactful outcomes. Here are some key traits we are looking for:
- Excellent written and verbal English language communication skills
- Highest levels of patience and empathy
- High ownership & commitment, & collaborative DNA to work together as a team
- Growth mindset and willingness to learn new skills, apply and grow non-linearly
- Ability to quickly identify problems, think critically, and offer solutions
Ideal for candidates with self-drive and growth mindset, excited to build teams and processes from scratch
Roles & Responsibilities
- Supporting the development and execution of marketing strategies, campaigns, and activities, along with content creation.
- Assisting the sales team in lead generation, presentations, meetings, and addressing inquiries with product/service information.
- Leading customer interactions and service experiences for GTM Pilot projects: Following the service playbook to fulfil service requests, timely resolution to customer issues, delivering exceptional support across multiple channels, and collecting feedback to enhance products/services and overall customer experience.
- Collaborating across teams to ensure program success by tracking KPIs, analyzing data, and implementing improvement solutions.
Perks & Benefits
This includes salary (above industry standards), and incentives, along with comprehensive top-notch benefits such as comprehensive health insurance, paid time off, paid parental leaves, professional development opportunities, transportation, meals and other perks & rewards aimed at fostering employee well-being, satisfaction, and retention.
Core Values & Culture
Lenity is committed to fostering an inclusive workplace where diversity is valued and respected. We believe in understanding and appreciating the unique backgrounds, experiences, and perspectives of our associates, customers, and communities. By embracing diversity, we strive to create a welcoming environment that enables everyone to thrive.
We are proudly building a happy and productive workplace, and intend to level the playground for Women associates, especially those coming from lower economic backgrounds, unconventional career paths, small/unknown companies or even those restarting work after personal break. We welcome everyone without any bias, age no bar and offer a place to learn, thrive and grow.
About Lenity Health
Lenity Health is a mission-driven organization dedicated to enhancing healthcare for US seniors (65+) through accountable care organizations and Medicare advantage plans. Our goal is to provide a superior experience using a high-touch patient engagement platform. As an emerging and funded startup with roots in both the USA and India, our team boasts over 50 years of combined experience in US healthcare. Bridging healthcare with technology, we're crafting an advanced healthcare AI platform designed to proactively engage seniors and improve their health experience and outcomes.
- We are venture backed, supported by some prominent investors.
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