Customer Support Team Lead
3 days ago
Greetings from Live Connections Position – Team Lead (Customer Support) Location: Ameerpet -Hyderabad Languages :- Telugu, Hindi, English Work mode – Hybrid after 3 months bases on Team performance Interview Process: 2 managerial Rounds (face to face interview) Key Requirements: Qualifications: Any Graduation Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper Process Experience: Domestic Inbound Customer Support (Voice Process) Languages: Excellent communication skills in English, Hindi & Telugu Key Responsibilities: Lead and supervise a team of customer support executives in a domestic inbound process ( 35- 40-member team). Monitor and drive team performance, productivity, and adherence to service level targets. Provide regular feedback and coaching to enhance team effectiveness. Handle customer escalations and ensure prompt resolution. Skills and Abilities: Performance Metrics Handling: Proven experience in managing key KPIs such as AHT, FCR, CSAT Ability to manage pressure and resolve issues efficiently Excellent interpersonal and communication skills across multiple languages Apply on
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Customer support team lead
4 weeks ago
Bangalore, India Intellithink Industrial IoT Full timeAt Intellithink , we are building intelligent solutions that combine data science, advanced analytics, and domain expertise to solve complex real-world problems. Our work spans across predictive maintenance and industrial AI — helping businesses harness the power of data to improve reliability, efficiency, and decision-making. Customer Support Lead –...
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[Immediate Start] Team Lead Support
3 weeks ago
Bangalore, Karnataka, India Qlik Full timeWhat makes us Qlik A Gartner Magic Quadrant TM Leader for 15 years in a row Qlik transforms complex data landscapes into actionable insights driving strategic business outcomes Serving over 40 000 global customers our portfolio leverages pervasive data quality and advanced AI ML capabilities that lead to better decisions faster We excel in integration and...
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Team Lead
2 weeks ago
Bangalore, India TP Full timeTeleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support) Location: Kolkata Roles and Responsibilities - Be responsible for the team's overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper...
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Customer Support Lead
2 weeks ago
IND Bangalore D , India Johnson Controls Ltd Full time ₹ 5,00,000 - ₹ 12,00,000 per yearLead Customer Support Build your best future with the Johnson Controls team As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a...
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Customer Support Representative
2 weeks ago
bangalore, India Gain.pro Full timeWho are we? Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most. We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and more...
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Customer Support Representative
2 weeks ago
Bangalore, India Gain.pro Full timeWho are we? Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most. We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and more...
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Bangalore, India Talentiser Full timeHiring with a startup hyper-local rapid-delivery retail B2C platform providing doorstep delivery of quality fresh groceries, clean fruits & vegetables. Shift – Rotational Shifts & Rotational weekly off Role type – 6 Days working Role Overview: We are looking for a Customer Experience Team Lead with 10+ years of overall experience in customer service and...
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Bangalore, India Talentiser Full timeHiring with a startup hyper-local rapid-delivery retail B2C platform providing doorstep delivery of quality fresh groceries, clean fruits & vegetables. Shift- Rotational Shifts & Rotational weekly off Role type - 6 Days working Role Overview: We are looking for a Customer Experience Team Lead with 10+ years of overall experience in customer service and a...
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bangalore, India Talentiser Full timeHiring with a startup hyper-local rapid-delivery retail B2C platform providing doorstep delivery of quality fresh groceries, clean fruits & vegetables.Shift– Rotational Shifts & Rotational weekly offRole type – 6 Days working Role Overview: We are looking for a Customer Experience Team Lead with 10+ years of overall experience in customer service and a...
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Bangalore, Karnataka, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree The team member is responsible for designing implementing and managing the metrics analytics and feedback systems that track and assess the customer experience across various touchpoints within the bank This role involves leading teams to analyze data identify concerns and areas for improving and collaborate...