Customer Experience Team Lead || CTC Upto 15 Lacs
5 days ago
Hiring with a startup hyper-local rapid-delivery retail B2C platform providing doorstep delivery of quality fresh groceries, clean fruits & vegetables.Shift– Rotational Shifts & Rotational weekly offRole type – 6 Days working Role Overview: We are looking for a Customer Experience Team Lead with 10+ years of overall experience in customer service and a minimum of 4 years of proven expertise in handling chat process teams. The ideal candidate will be a people-focused leader with strong analytical skills and a track record of delivering outstanding customer satisfaction through digital-first support channels. Key Responsibilities: ● Lead, mentor, and motivate a team of process executives to deliver seamless customer experiences. ● Monitor performance metrics (AHT, CSAT, FCR, SLAs) and drive continuous improvements. ● Develop team strategies to enhance productivity and quality in chat support. ● Handle escalated issues with empathy, quick resolution, and customer-first thinking. ● Conduct regular coaching, feedback sessions, and training for team development. ● Collaborate with cross-functional teams (Product, Tech, Marketing) to provide customer insights for service improvements. ● Implement best practices in digital customer support and adopt automation where relevant.
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Bangalore, India Talentiser Full timeHiring with a startup hyper-local rapid-delivery retail B2C platform providing doorstep delivery of quality fresh groceries, clean fruits & vegetables. Shift- Rotational Shifts & Rotational weekly off Role type - 6 Days working Role Overview: We are looking for a Customer Experience Team Lead with 10+ years of overall experience in customer service and a...
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Bangalore, India Talentiser Full timeHiring with a startup hyper-local rapid-delivery retail B2C platform providing doorstep delivery of quality fresh groceries, clean fruits & vegetables. Shift – Rotational Shifts & Rotational weekly off Role type – 6 Days working Role Overview: We are looking for a Customer Experience Team Lead with 10+ years of overall experience in customer service and...
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bangalore district, India Talentiser Full timeHiring with a startup hyper-local rapid-delivery retail B2C platform providing doorstep delivery of quality fresh groceries, clean fruits & vegetables. Shift – Rotational Shifts & Rotational weekly off Role type – 6 Days working Role Overview: We are looking for a Customer Experience Team Lead with 10+ years of overall experience in customer service and...
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Bangalore Division, India Talentiser Full timeHiring with a startup hyper-local rapid-delivery retail B2C platform providing doorstep delivery of quality fresh groceries, clean fruits & vegetables. Shift – Rotational Shifts & Rotational weekly off Role type – 6 Days working Role Overview: We are looking for a Customer Experience Team Lead with 10+ years of overall experience in customer service and...
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US Audit || CTC upto 18 Lacs
1 week ago
bangalore, India Talentiser Full timeHiring with a national network of accounting and professional services firms that supports its partner firms with resources.ResponsibilitiesExecute general audit procedures including coordination of audit closing communications, drafting of client correspondence, identifying open issues and prepare financial statements.Perform other accounting, auditing, and...
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US Audit || CTC upto 18 Lacs
7 days ago
bangalore, India Talentiser Full timeHiring with a national network of accounting and professional services firms that supports its partner firms with resources. Responsibilities Execute general audit procedures including coordination of audit closing communications, drafting of client correspondence, identifying open issues and prepare financial statements. Perform other accounting, auditing,...
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(Only 24h Left) Ad-tech Support Engineer
4 weeks ago
Bangalore, Karnataka, India MM Staffing & Career Consultants Full timeAd - Tech Support Engineer Client - TAVANT TECHNOLOGIES Exp - 4 to 8 Years CTC - 8 Lac to 20 Lac NP - 0 TO 15 Days Ad-Tech Support Engineer About The Company With 21 years of experience building innovative digital products and solutions Tavant provides impactful results to its customers It has been the frontrunner in driving digital innovation and...
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Team lead marketing | english
7 days ago
Bangalore, India Netcore Cloud Full timeRegional Lead – Customer Success Experience: 12–15 years Customer Success Netcore is a global Martech SaaS company helping brands deliver intelligent customer experiences through AI-powered engagement, personalization, and retention. As a Regional Lead – Customer Success, you will drive the success, growth, and satisfaction of our customers in the...
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Customer success specialist
4 weeks ago
Bangalore, India Studium Full timeCustomer Success Specialist – Bangalore, India ???? Location: Bangalore (On-site; no WFH/hybrid option)???? Employment Type: Full-time ???? Industry: Saa S | Ed Tech | Higher Education Quality Assurance ???? Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence...
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Bangalore, Karnataka, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree The team member is responsible for designing implementing and managing the metrics analytics and feedback systems that track and assess the customer experience across various touchpoints within the bank This role involves leading teams to analyze data identify concerns and areas for improving and collaborate...