Customer Success Specialist

1 week ago

Bengaluru, India Paybooks | A TransPerfect Company Full time

Position OverviewThe Customer Success Executive will be responsible for building strong relationships with clients,ensuring their satisfaction, driving adoption of products/services, and supporting long-term retentionand growth. The role requires excellent communication, problem-solving, and coordination skills todeliver a seamless customer experience.Key ResponsibilitiesAct as the primary point of contact for assigned customers, ensuring timely resolution of queriesand issues.Drive product adoption and usage by understanding client requirements and providingguidance/training.Proactively monitor customer health and take steps to enhance customer engagement andsatisfaction.Coordinate with internal teams (Support, Product, Operations, Payroll/HRMS etc.) to addresscustomer needs and escalations.Track and manage customer lifecycle, including onboarding, engagement, renewal, andupselling opportunities.Maintain accurate records of client interactions and feedback to support businessimprovements.Share insights with Product/Operations teams to influence product roadmap and serviceenhancements.Support Quarterly Business Reviews (QBRs) and periodic check ins with key accounts.Ensure customers derive maximum value from the company’s offerings, helping them achievetheir business goals.Job requirementsStrong communication and interpersonal skills.Customer-oriented mindset with problem-solving abilities.Ability to handle multiple accounts and prioritize effectively.Good understanding of SaaS / Payroll / HRMS.Analytical thinking and attention to detail.Proficiency in MS Office, CRM toolsBachelor’s degree in Business Administration, HR, Commerce, or a related field.0–3 years of experience in Customer Success / Client Service /

  • Customer Success Specialist

    5 days ago

    Bengaluru, India Studium Full time

    Customer Success Specialist – Bangalore, India 📍 Location: Bangalore (On-site; no WFH/hybrid option) 💼 Employment Type: Full-time 🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance 📊 Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence...

  • Customer Success Specialist

    4 days ago

    Bengaluru, India Studium Full time

    Customer Success Specialist – Bangalore, IndiaLocation: Bangalore (On-site; no WFH/hybrid option)Employment Type: Full-timeIndustry: SaaS | EdTech | Higher Education Quality AssuranceReports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 LacsAbout StudiumStudium is India’s most advanced accreditation intelligence platform. We help universities and...

  • Customer success specialist

    3 days ago

    Bengaluru, India Studium Full time

    Customer Success Specialist – Bangalore, India???? Location: Bangalore (On-site; no WFH/hybrid option)???? Employment Type: Full-time???? Industry: Saa S | Ed Tech | Higher Education Quality Assurance???? Reports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 Lacs About StudiumStudium is India’s most advanced accreditation intelligence platform. We...

  • Customer Success Specialist

    2 days ago

    Bengaluru, Karnataka, India Diligent Corporation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Overview: The Customer Success Specialist will play an instrumental role in supporting Customer Success functions by providing strong administrative and implementation support to our team and clients. Our team are highly focused on achieving goals, providing excellent customer service and delivering results, we're passionate about growing...

  • Customer Success Specialist

    3 days ago

    Bengaluru, India Studium Full time

    Customer Success Specialist – Bangalore, IndiaLocation: Bangalore (On-site; no WFH/hybrid option)Employment Type: Full-timeIndustry: SaaS | EdTech | Higher Education Quality AssuranceReports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 LacsAbout StudiumStudium is India’s most advanced accreditation intelligence platform. We help universities and...

  • Customer Success Specialist, Advertising

    6 days ago

    Bengaluru, Karnataka, India CommerceIQ Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Customer Success Specialist Profile: Fueled by our customers and business growth, we're looking for Customer Success Specialists to run and grow relationships with our customers, ensuring they are successfully adopting the product. The goal of our Customer Success Specialist at CommerceIQ is, simply, to help our customers achieve profitable revenue growth...

  • Customer Success Specialist

    5 days ago

    Bengaluru, India Studium Full time

    Customer Success Specialist – Bangalore, India📍 Location: Bangalore (On-site; no WFH/hybrid option)💼 Employment Type: Full-time🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance📊 Reports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 Lacs About StudiumStudium is India’s most advanced accreditation intelligence platform. We...

  • Customer Success Specialist

    4 days ago

    Bengaluru, India Studium Full time

    Customer Success Specialist – Bangalore, India📍 Location: Bangalore (On-site; no WFH/hybrid option)💼 Employment Type: Full-time🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance📊 Reports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 Lacs About StudiumStudium is India’s most advanced accreditation intelligence platform. We...

  • Customer Success Specialist

    4 days ago

    Bengaluru, India Studium Full time

    Customer Success Specialist – Bangalore, India📍 Location: Bangalore (On-site; no WFH/hybrid option)💼 Employment Type: Full-time🏢 Industry: SaaS | EdTech | Higher Education Quality Assurance📊 Reports To: Head – Customer SuccessCTC - Rs. 3 Lacs to 6 Lacs About StudiumStudium is India’s most advanced accreditation intelligence platform. We...

  • Customer Success Specialist, Advertising

    2 weeks ago

    Bengaluru, Karnataka, India CommerceIQ Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company OverviewCommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world's largest marketplaces. With a...