Agency account director
2 weeks ago
At Hawk e Commerce, we're not just a digital marketing agency—we're a powerhouse of innovation, creativity, and results-driven strategies. With over 100+ passionate team members, we're headquartered in Gurgaon and have a global footprint with wings like Hawk Eye in Dubai for social media and creative, Dot Media in Mumbai specializing in influencer marketing, and Xarterian in Gurgaon focusing on cutting-edge tech solutions.
Role:
Build and maintain strong client relationships, acting as the primary point of contact.
Manage client brands across all channels, including social media, ensuring consistent and effective communication.
Develop and oversee communication reports, regularly updating clients on performance, trends, and key insights.
Coordinate with internal teams to manage brand assets and deliver end-to-end execution of social media and other marketing activities.
Handle client requests, issues, and feedback promptly and professionally.
Ensure brand guidelines are adhered to across all client communications and platforms.
Identify opportunities to enhance brand presence and propose strategic improvements.
Manage budgets and timelines to ensure efficient delivery of all client deliverables.
Stay updated on industry trends and innovations to advise clients proactively.
Qualifications:
Proven experience in client account management within an advertising or marketing agency.
Strong understanding of advertising, digital marketing, and creative processes.
Excellent leadership, communication, and interpersonal skills.
Ability to manage multiple accounts and deadlines in a fast-paced environment.
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