airtel | Business Development Key Account Manager
8 hours ago
Purpose of the Job
1) The candidate will be responsible to maximize new customer additions and increase Airtel’s global reach.
2) He/ she will have to maximize revenues from existing accounts by selling IDD voice termination, Message hub and ITFS solutions.
Deliverables (Maximum 5-6 key responsibilities)
1) Onboard New Accounts and undertake Business Development
2) Revenue enhancement & penetration of the account - Implement the GR mandate - Ensuring NR from accounts by entering into swaps & traded deals on regular basis - Strategize & plan in order to increase minutes (orders) - Own the P&L of the account
3) Multi portfolio sale including wholesale voice, SMS Hub, ITFS, etc. - Identify, lead and convert into sales - Coordinate with internal teams such as product, finance, settlements to ensure that Airtel wins the order - Deliver customer satisfaction by ensuring timely implementation of the solution
4) To keep a close tab on competition and enhancing business/preparing price points in order to churn away carriers from competition
5) Responsible for managing cost of the destination in the account / region to help Airtel’s retail outgoing cost & to generate wholesale business
6) Ensure timely market intelligence & competitor strategies are communicated to key stakeholders
7) Create high visibility for Brand Airtel in the designated region/s
Major Challenges :
1) Creating a funnel of ‘high potential’ customers and suppliers
2) Targeting Tier 1, CPaaS, OTTs, Retail and Enterprise customers
3) Effective strategizing to ensure penetration into different market segments & geographies (developed and developing).
Demonstrate (Key competencies)
- High energy levels and focus to get the job done
- Appreciation of the business/ industry nuances
- High degree of business skill
- Customer centric actions
- General management qualities
- Global mindset (working with customers with different cultural backgrounds operating in different time zones)
- Networking and interpersonal skills
- Collaboration with internal & external partners
- Enterprising and entrepreneurial mindset - Leadership qualities
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