SAP SD OTC Support Consultant

4 days ago

Hyderabad, India Align Technology Full time

Scope of the role:The OTC production support resource is responsible for providing timely and effective support to clients who encounter issues, errors, or questions related to the OTC flow that impact Align’s users.This may involve troubleshooting, debugging, testing, configuring, updating, or documenting the process, service, or solution. A support consultant may also deliver training, guidance, or best practices to clients on optimally using the product, service, or solution. A support consultant may work with different types of clients, such as end-users and business owners, depending on the nature and complexity of the production issue.Main Responsibility and Activities:Responsible for monitoring, maintaining, and resolving issues related to the OTC processing the SAP production environment.Should have Scrum Master CertificateShould know the Agile process and have the experience in handling scrum teamsShould be familiar with Scrum activitiesResponding to incidents and requests from users or customers, analyzing and diagnosing rootcauses of problems, as well as communicating and collaborating with other teams.Performing routine checks and audits on the systems to ensure they meet quality and performance standards.Need to be able to work independently and as part of a team while managing multiple tasks andpriorities in a fast-paced environment. Communication, problem-solving, analytical, and customerservice skills are also necessary.Involves working closely with business stakeholders to resolve and to provide any technicalsupport that is require in the SAP system.Prioritize numerous issues of varying severity, and effectively manage the resolution of all issueswithin accepted service levels.Participate in the Incident Management and Problem Management processes. Perform root cause analysis, resolution and reporting.Collaborate extensively with the SAP functional team and other business units to resolve users'issues while actively contributing to a growing knowledge network that improves the effectivenessof the support team.Support the release management process, ensuring that all production changes are processedaccording to Change Management policies and procedures.Education Qualification & Skills Required:Technical degree in Engineering or equivalent experience required; Master's is a plusMinimum 7 plus years of SAP experience in the area of SD ( Order interfaces from external systems, contracts, Batch Management, Periodic Billing, BOMs, Serial no management, Shipments and carrier integration, Revenue Recognition, Batch job processing, Customer Master, 3PL integration, Credit management, Tax integration, Outputs and Pricing)Exposure to CRM – SFDC is a plusExposure to S4/HANA is a plusSubstantial knowledge of OTC system configuration.Prior experience in full-scale, global SAP implementation.Ability to effectively communicate with Business SMEs, Technical IT team members, and as well as End users across the globe (Excellent verbal and written communication skills).Excellent analytical and problem-solving skills.Team player with strong ability to explain technical issues to business users.Excellent presentation/oral communication skills.Excellent communication, collaboration and interpersonal skills.

  • SAP SD/OTC Consultant – Full Time

    2 weeks ago

    Hyderabad, Telangana, India Global Enterprise Tech Resources, Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Now Hiring: Senior SAP SD/OTC EDI Consultant Role Overview We are seeking a highly experienced Senior SAP SD/OTC EDI Consultant to join our team and play a strategic role in optimizing and supporting our global automotive supply chain operations. This position is fully remote and focuses on SAP SD configurations and EDI integrations in a fast-paced,...

  • SAP SD OTC Support Consultant

    4 weeks ago

    Hyderabad, Telangana, India Align Technology Full time

    Scope of the role: The OTC production support resource is responsible for providing timely and effective support to clients who encounter issues, errors, or questions related to the OTC flow that impact Align's users. This may involve troubleshooting, debugging, testing, configuring, updating, or documenting the process, service, or solution. A support...

  • SAP SD OTC Support Consultant

    2 weeks ago

    Hyderabad, Telangana, India Align Technology Full time

    Scope of the role:The OTC production support resource is responsible for providing timely and effective support to clients who encounter issues, errors, or questions related to the OTC flow that impact Align's users.This may involve troubleshooting, debugging, testing, configuring, updating, or documenting the process, service, or solution. A support...

  • SAP SD OTC Support Consultant

    7 days ago

    Hyderabad, Telangana, India Align Technology Full time

    Scope of the role:The OTC production support resource is responsible for providing timely and effective support to clients who encounter issues, errors, or questions related to the OTC flow that impact Align's users.This may involve troubleshooting, debugging, testing, configuring, updating, or documenting the process, service, or solution. A support...

  • SAP OTC Consultant

    2 weeks ago

    Hyderabad, Telangana, India Solenis Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Were Hiring: SAP OTC Consultant (with CS Module Expertise)Location: Hyderabad, India HybridEmployment Type: Full-Time | PermanentCompany: Solenis GSS IndiaShift Timings: 2:00 PM – 11:00 PM / 3:00 PM – 12:00 AMAbout the RoleWe are looking for an experienced SAP OTC Consultant (Functional / Techno-Functional) with strong expertise in SAP SD (Order-to-Cash)...

  • SAP OTC Consultant

    15 hours ago

    Hyderabad, India Solenis Full time

    Were Hiring: SAP OTC Consultant (with CS Module Expertise) Location: Hyderabad, India HybridEmployment Type: Full-Time | PermanentCompany: Solenis GSS IndiaShift Timings: 2:00 PM – 11:00 PM / 3:00 PM – 12:00 AM About the Role We are looking for an experienced SAP OTC Consultant (Functional / Techno-Functional) with strong expertise in SAP SD...

  • SAP SD Consultant

    5 days ago

    Hyderabad, Telangana, India YEM Pover It And Biz Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    This is a contract role for a Senior SAP SD Consultant. The Senior SAP SD Consultant will be responsible for analyzing business requirements, consulting with clients, managing business processes, and handling electronic data interchange (EDI). The consultant will work closely with the sales team to integrate and improve sales functions within the SAP SD...

  • SAP SD Consultant

    14 hours ago

    Hyderabad, India YEM Pover It And Biz Services Full time

    This is a contract role for a Senior SAP SD Consultant. The Senior SAP SD Consultant will be responsible for analyzing business requirements, consulting with clients, managing business processes, and handling electronic data interchange (EDI). The consultant will work closely with the sales team to integrate and improve sales functions within the SAP SD...

  • SAP SD/TM Consultant

    2 weeks ago

    Hyderabad, Telangana, India ECS | Enterprise Change Specialists Full time US$ 1,50,000 - US$ 2,00,000 per year

     Job Summary We are seeking an experienced SAP SD/TM Consultant to design, implement, and optimize Sales and Distribution (SD) and Transportation Management (TM) processes. The role requires strong expertise in order-to-cash (OTC), pricing, logistics execution, freight planning, and transportation cost management to ensure seamless business operations and...

  • Senior Sap SD Consultant

    1 week ago

    Hyderabad, Telangana, India Teklink Software Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Sr. SAP SD ConsultantRole: Functional ConsultantSkill Set: SAP SD (O2C)Experience : 7 to 10 YearsJob descriptionProject Role: Application Lead Project Role Description: Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills: SAP Sales and Distribution (SD)Minimum of 7 years of SD Implementation...