SAP SD OTC Support Consultant

3 weeks ago

Hyderabad, Telangana, India Align Technology Full time

Scope of the role:

The OTC production support resource is responsible for providing timely and effective support to clients who encounter issues, errors, or questions related to the OTC flow that impact Align's users.

This may involve troubleshooting, debugging, testing, configuring, updating, or documenting the process, service, or solution. A support consultant may also deliver training, guidance, or best practices to clients on optimally using the product, service, or solution. A support consultant may work with different types of clients, such as end-users and business owners, depending on the nature and complexity of the production issue.

Main Responsibility and Activities:

 Responsible for monitoring, maintaining, and resolving issues related to the OTC processing the SAP production environment.

 Should have Scrum Master Certificate

 Should know the Agile process and have the experience in handling scrum teams

 Should be familiar with Scrum activities

 Responding to incidents and requests from users or customers, analyzing and diagnosing root

causes of problems, as well as communicating and collaborating with other teams.

 Performing routine checks and audits on the systems to ensure they meet quality and performance standards.

 Need to be able to work independently and as part of a team while managing multiple tasks and

priorities in a fast-paced environment. Communication, problem-solving, analytical, and customer

service skills are also necessary.

 Involves working closely with business stakeholders to resolve and to provide any technical

support that is require in the SAP system.

 Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues

within accepted service levels.

 Participate in the Incident Management and Problem Management processes. Perform root cause analysis, resolution and reporting.

 Collaborate extensively with the SAP functional team and other business units to resolve users'

issues while actively contributing to a growing knowledge network that improves the effectiveness

of the support team.

 Support the release management process, ensuring that all production changes are processed

according to Change Management policies and procedures.

Education Qualification & Skills Required:

 Technical degree in Engineering or equivalent experience required; Master's is a plus

 Minimum 7 plus years of SAP experience in the area of SD ( Order interfaces from external systems, contracts, Batch Management, Periodic Billing, BOMs, Serial no management, Shipments and carrier integration, Revenue Recognition, Batch job processing, Customer Master, 3PL integration, Credit management, Tax integration, Outputs and Pricing)

 Exposure to CRM – SFDC is a plus

 Exposure to S4/HANA is a plus

 Substantial knowledge of OTC system configuration.

 Prior experience in full-scale, global SAP implementation.

 Ability to effectively communicate with Business SMEs, Technical IT team members, and as well as End users across the globe (Excellent verbal and written communication skills).

 Excellent analytical and problem-solving skills.

 Team player with strong ability to explain technical issues to business users.

 Excellent presentation/oral communication skills.

 Excellent communication, collaboration and interpersonal skills.

  • SAP SD OTC Support Consultant

    2 weeks ago

    Hyderabad, Telangana, India Align Technology Full time

    Scope of the role:The OTC production support resource is responsible for providing timely and effective support to clients who encounter issues, errors, or questions related to the OTC flow that impact Align's users.This may involve troubleshooting, debugging, testing, configuring, updating, or documenting the process, service, or solution. A support...

  • SAP OTC Consultant

    20 hours ago

    Hyderabad, Telangana, India Solenis Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Were Hiring: SAP OTC Consultant (with CS Module Expertise)Location: Hyderabad, India HybridEmployment Type: Full-Time | PermanentCompany: Solenis GSS IndiaShift Timings: 2:00 PM – 11:00 PM / 3:00 PM – 12:00 AMAbout the RoleWe are looking for an experienced SAP OTC Consultant (Functional / Techno-Functional) with strong expertise in SAP SD (Order-to-Cash)...

  • SAP SD Consultant

    2 weeks ago

    Hyderabad, Telangana, India Visionyle Solutions Full time

    Position Name : SAP SD with OTC and S4HANAPosition Mode : PermanentExperience : 7-10 yrsJoining Location : Hyderabad , Hybrid (3 days WFO + 2 days WFH) Working hours : 1 : 30 PM 10 : 30 PM ISTMode of Interview : 2-3 rounds ( Virtual)Bill Rate : 15 - 25 LPANotice : Immediate -15 Days MaxJD :- SAP SD with OTC and SAP S4 HANA experience is mandatory-...

  • SAP SD Consultant

    3 weeks ago

    Hyderabad, Telangana, India Tata Consultancy Services Full time

    Dear Aspirant , Greetings from TCS TCS presents excellent opportunity for SAP SD Consultant Exp: 8 - 18 Years Job Location: Hyderabad / Mumbai / Pune SAP SD Implementation and OTC with S/4 Hana SAP SD End - End implementations including gap analysis, business blueprint, realization, testing, go – live and support. Worked with Enterprise Structure in...

  • SAP SD Consultant

    1 week ago

    Hyderabad, Telangana, India Career Tree Hr Solutions Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesLead and manage SAP SD implementation and support projects, specifically in Order-to-Cash (OTC) processes in SAP S/4HANA.Analyse new business requirements and propose optimal SAP solutions.Prepare functional specifications for RICFW change requests and collaborate with development and integration teams to build and test...

  • Vistex - SAP SD Functional Consultant - Implementation & Support

    3 weeks ago

    Hyderabad, Telangana, India Vistex Asia Pacific Pvt. Ltd Full time

    About the Role :Vistex is actively seeking experienced and highly skilled SAP SD Functional Consultants to join our team across multiple locations in India. This is an excellent opportunity for professionals with a strong background in SAP Sales and Distribution, who have a proven track record in both implementation and support projects. As an onsite...

  • SAP SD Functional Consultant

    4 days ago

    Hyderabad, Telangana, India Stryde Consulting Services Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Greetings from Stryde Consulting.We have urgent requirement for a service-based client in Hyderabad for SAP SD, SAP FICO, SAP BTP CAPM , SAP RAR.Position: SAP SD Functional Consultant/ Lead (Multiple Positions)Location: HyderabadExperience: 6-12 Years (5 Plus years in SAP SD)Employment Type: [Full-Time) PermanentWork Mode: Hybrid, 3 days a week.Notice: Must...

  • SAP SD Consultant

    2 weeks ago

    Hyderabad, Telangana, India Tata Consultancy Services Full time

    Dear Aspirant ,Greetings from TCS TCS presents excellent opportunity for SAP SD ConsultantExp: YearsJob Location: Hyderabad / Mumbai / PuneSAP SD Implementation and OTC with S/4 HanaSAP SD End - End implementations including gap analysis, business blueprint, realization, testing, go – live and support.Worked with Enterprise Structure in SD module and...

  • Sap Sd Functional Consultant

    2 days ago

    Hyderabad, Telangana, India Vistex Asia Pacific Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Hiring - SAP SD Functional ConsultantExperience: 6+ Years to 13 YearsLocation: Hyderabad***Work Mode: Work from office***Role and Responsibility :Do you have 6+ years of strong experience in SAP SD?Have you been part of at least 3 to 5 implementation projects?Are you strong in OTC process, Pricing, Billing, etc.?Do you have experience in integration with...

  • SAP SD Consultant

    4 days ago

    Hyderabad, Telangana, India Vestrics Solutions Pvt Ltd SAP Gold Partner Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Key Responsibilities : - Participate in S/4 HANA or Public Cloud implementation projects focusing on SAP SD module. - Gather and analyze business requirements, converting them into functional specifications and SAP SD configurations. - Configure and implement SAP SD functionalities including order-to-cash cycle, pricing, billing, delivery...