SAP SD OTC Support Consultant

2 weeks ago


Hyderabad, Telangana, India Align Technology Full time
Scope of the role:

The OTC production support resource is responsible for providing timely and effective support to clients who encounter issues, errors, or questions related to the OTC flow that impact Align's users.

This may involve troubleshooting, debugging, testing, configuring, updating, or documenting the process, service, or solution. A support consultant may also deliver training, guidance, or best practices to clients on optimally using the product, service, or solution. A support consultant may work with different types of clients, such as end-users and business owners, depending on the nature and complexity of the production issue.

Main Responsibility and Activities:

 Responsible for monitoring, maintaining, and resolving issues related to the OTC processing the SAP production environment.

 Should have Scrum Master Certificate

 Should know the Agile process and have the experience in handling scrum teams

 Should be familiar with Scrum activities

 Responding to incidents and requests from users or customers, analyzing and diagnosing root

causes of problems, as well as communicating and collaborating with other teams.

 Performing routine checks and audits on the systems to ensure they meet quality and performance standards.

 Need to be able to work independently and as part of a team while managing multiple tasks and

priorities in a fast-paced environment. Communication, problem-solving, analytical, and customer

service skills are also necessary.

 Involves working closely with business stakeholders to resolve and to provide any technical

support that is require in the SAP system.

 Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues

within accepted service levels.

 Participate in the Incident Management and Problem Management processes. Perform root cause analysis, resolution and reporting.

 Collaborate extensively with the SAP functional team and other business units to resolve users'

issues while actively contributing to a growing knowledge network that improves the effectiveness

of the support team.

 Support the release management process, ensuring that all production changes are processed

according to Change Management policies and procedures.

Education Qualification & Skills Required:

 Technical degree in Engineering or equivalent experience required; Master's is a plus

 Minimum 7 plus years of SAP experience in the area of SD ( Order interfaces from external systems, contracts, Batch Management, Periodic Billing, BOMs, Serial no management, Shipments and carrier integration, Revenue Recognition, Batch job processing, Customer Master, 3PL integration, Credit management, Tax integration, Outputs and Pricing)

 Exposure to CRM – SFDC is a plus

 Exposure to S4/HANA is a plus

 Substantial knowledge of OTC system configuration.

 Prior experience in full-scale, global SAP implementation.

 Ability to effectively communicate with Business SMEs, Technical IT team members, and as well as End users across the globe (Excellent verbal and written communication skills).

 Excellent analytical and problem-solving skills.

 Team player with strong ability to explain technical issues to business users.

 Excellent presentation/oral communication skills.

 Excellent communication, collaboration and interpersonal skills.

  • Hyderabad, Telangana, India Align Technology Full time

    Scope of the role:The OTC production support resource is responsible for providing timely and effective support to clients who encounter issues, errors, or questions related to the OTC flow that impact Align's users.This may involve troubleshooting, debugging, testing, configuring, updating, or documenting the process, service, or solution. A support...

  • SAP SD Consultant

    1 week ago


    Hyderabad, Telangana, India YEM Pover It And Biz Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    This is a contract role for a Senior SAP SD Consultant. The Senior SAP SD Consultant will be responsible for analyzing business requirements, consulting with clients, managing business processes, and handling electronic data interchange (EDI). The consultant will work closely with the sales team to integrate and improve sales functions within the SAP SD...

  • SAP SD Consultant

    1 week ago


    Hyderabad, Telangana, India Visionyle Solutions Full time

    Position Name : SAP SD with OTC and S4HANAPosition Mode : PermanentExperience : 7-10 yrsJoining Location : Hyderabad , Hybrid (3 days WFO + 2 days WFH) Working hours : 1 : 30 PM 10 : 30 PM ISTMode of Interview : 2-3 rounds ( Virtual)Bill Rate : 15 - 25 LPANotice : Immediate -15 Days MaxJD :- SAP SD with OTC and SAP S4 HANA experience is mandatory-...

  • SAP SD Consultant

    2 weeks ago


    Hyderabad, Telangana, India Tata Consultancy Services Full time

    Dear Aspirant , Greetings from TCS TCS presents excellent opportunity for SAP SD Consultant Exp: 8 - 18 Years Job Location: Hyderabad / Mumbai / Pune SAP SD Implementation and OTC with S/4 Hana SAP SD End - End implementations including gap analysis, business blueprint, realization, testing, go – live and support. Worked with Enterprise Structure in...

  • SAP SD Consultant

    3 days ago


    Hyderabad, Telangana, India Career Tree Hr Solutions Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesLead and manage SAP SD implementation and support projects, specifically in Order-to-Cash (OTC) processes in SAP S/4HANA.Analyse new business requirements and propose optimal SAP solutions.Prepare functional specifications for RICFW change requests and collaborate with development and integration teams to build and test...


  • Hyderabad, Telangana, India Vistex Asia Pacific Pvt. Ltd Full time

    About the Role :Vistex is actively seeking experienced and highly skilled SAP SD Functional Consultants to join our team across multiple locations in India. This is an excellent opportunity for professionals with a strong background in SAP Sales and Distribution, who have a proven track record in both implementation and support projects. As an onsite...

  • SAP SD Consultant

    1 week ago


    Hyderabad, Telangana, India Tata Consultancy Services Full time

    Dear Aspirant ,Greetings from TCS TCS presents excellent opportunity for SAP SD ConsultantExp: YearsJob Location: Hyderabad / Mumbai / PuneSAP SD Implementation and OTC with S/4 HanaSAP SD End - End implementations including gap analysis, business blueprint, realization, testing, go – live and support.Worked with Enterprise Structure in SD module and...

  • Sap Consultant

    3 weeks ago


    Hyderabad, Telangana, India SGC IT Solutions Private Limited Full time

    Position: SAP S/4 HANA SD Consultant Experience: 10+ Years Location: Hyderabad / Bangalore Employment Type: Full-Time (TCS)Job Description: We are seeking an experienced SAP S/4 HANA SD Consultant with 10+ years of expertise in SAP SD module implementation and support.The ideal candidate should have strong experience in end-to-end project delivery, including...

  • SAP Consultant

    3 weeks ago


    Hyderabad, Telangana, India SGC IT Solutions Private Limited Full time

    Position: SAP S/4 HANA SD ConsultantExperience: 10+ YearsLocation: Hyderabad / BangaloreEmployment Type: Full-Time (TCS)Job Description:We are seeking an experienced SAP S/4 HANA SD Consultant with 10+ years of expertise in SAP SD module implementation and support. The ideal candidate should have strong experience in end-to-end project delivery, including...


  • Hyderabad, Telangana, India Solenis Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Solenis is a leading global producer of specialty chemicals, delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, our innovative portfolio includes advanced water treatment chemistries, process aids, functional additives,...