Talent Management LeadTalent Management Lead

6 days ago

India Wisemonk Full time
Job Title: Lead - HR Ops & Strategy

At Wisemonk, we help global companies hire and manage talent in India without the hassle. We're hiring a Lead – HR Ops & Strategy to build and scale our HR operations and systems from the ground up. You'll lead a team, design scalable HR processes, ensure compliance, and drive efficiency through automation and technology.

This role blends HR operations, compliance, and strategic systems building — ideal for someone who has handled HR ops in a growing SaaS/startup and is ready to take ownership of designing and scaling people processes at speed.

Lead HR Ops & Service Teams: Build, coach, and manage associates handling HR operations, payroll, compliance, and employee services.

Drive Customer Experience: Ensure employees and clients receive fast, empathetic, and accurate support across HR touchpoints.

HR Systems & Processes: Design and implement scalable workflows for onboarding, payroll, benefits, performance management, and compliance.

Operational & HR Metrics : Strategic HR Ops : Partner with leadership to identify bottlenecks, set priorities, and design HR systems that scale 10x.

3–6 years of experience in HR operations or support/operations, ideally in a SaaS/startup environment.

~ Proven ability to lead and scale teams.

~ Strong process and systems thinking — able to design HR workflows, not just execute them.

~ Bonus: Experience implementing AI-driven HR support systems.

~ Strong understanding of Indian HR compliance and labor laws.

~ Ambition to grow into a senior HR/operations leader as the company scales.

Be in-office at our Bengaluru hub, working closely with founders and leadership.

Early leadership role — your systems will define how operations scale.

This is a work-from-office role based at our headquarters in the heart of Bengaluru. Our office is conveniently located at 43, Nehru Nagar Main Road, Seshadripuram, Bengaluru.

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