Team Leader, Restaurant Operations
3 weeks ago
About noonnoon is the largest e-commerce player in the Middle East and is quickly becoming the go-to platform for all online customer needs. We've built a full-fledged ecosystem of products and services in e-commerce, quick-commerce, food, fintech, grocery, and fashion—and we're just getting started. We are a team of dynamic professionals who are aggressively ambitious, rapidly scaling, and uniquely positioned to capitalize on the rapid adoption of e-commerce in the Middle East. We’re on an unconventional mission, doing something that has never been done before. We are developing the future of online shopping, and we’re looking for top talent to join us on our mission.About noon Foodnoon Food believes the key ingredient to a successful partnership is service that works both ways. Championing local business from region for the region. Our aim is to grow the food and beverage delivery sector and be the #1 food delivery player in the region. We at noon Food are a small, dynamic team working on introducing the noon Food service to the world. If you love new challenges, are open to learning and thrive in an entrepreneurial culture, this is exactly the place for you.What you’ll do: Manage and supervise departmental objectives , assist in the preparation and creation of the department strategic objectives and reportingProactively manage Day-to-Day operations through agents and team leaders for Noon food.Communicating customer sentiment trends, troubleshooting customer issues, handling escalated customer calls and daily team administrative functions.Provide assistance/guidance to team leaders to ensure agreed service level targets are consistently achieved in a cost-effective manner.Create a successful team aligning Noon food mission and strategic objectives with team goals.Assist in hiring, training and maintaining agents and Team leaders to ensure stability in Food’s manpower skillsets, knowledge and performance.Ensure team leaders and agents meet and exceed monthly and quarterly performance targets by regularly coaching team members through scheduled documented performance meetings.Become the focal point of addressing skillset improvement needs by effectively working with coaches and trainers.Proactively monitor customer transaction trends, account/staff performance metrics and highlight positive/negative trends.Closely work with other functions’ leads to align and improve on cross functional scope.Keep ahead of industry’s developments and apply best practices to areas of improvement.What you’ll need:Bachelors in Business Administration or a similar field3+ years successful role as call center manager/assistant manager/account manager in a fast-paced E-commerce Customer Success/Experience call center.Proven and demonstrated ability to build great relationships, with the ability to bring an upbeat, professional and respectful approach to internal and external customers.Ability to analyze and interpret data in a challenging and insightful manner.Efficient time management, ability to multi-task and detail oriented.Crisis management/Creative problem-solving skills.COPC HPMT or a similar certification.Experience/proficiency in programs such as C-Zentrix, Zendesk, Google Suite, Microsoft Teams.Excellent Communication skillsWho will excel?We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.
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Restaurant Operations Manager
3 weeks ago
Indore, Madhya Pradesh, India Sapphire Foods India Full timeRestaurant General ManagerThe Restaurant General Manager is the key leader responsible for driving business growth and excellence in a restaurant setting. This role requires a strong focus on operational efficiency, customer satisfaction, and team development.Key Responsibilities:Develop and implement strategies to improve restaurant performance, including...
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Restaurant Operations Manager
3 weeks ago
Indore, Madhya Pradesh, India Sapphire Foods India Full timeRestaurant General ManagerThe Restaurant General Manager is the key leader responsible for driving business growth and excellence in a restaurant setting. This role requires a strong focus on operational efficiency, customer satisfaction, and team development.Key Responsibilities:Develop and implement strategies to improve restaurant performance, including...
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Team Leader, Restaurant Operations
1 month ago
indore, India noon Full timeAbout noon noon is the largest e-commerce player in the Middle East and is quickly becoming the go-to platform for all online customer needs. We've built a full-fledged ecosystem of products and services in e-commerce, quick-commerce, food, fintech, grocery, and fashion—and we're just getting started. We are a team of dynamic professionals who are...
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Team Leader, Restaurant Operations
3 weeks ago
Indore, India noon Full timeAbout noon noon is the largest e-commerce player in the Middle East and is quickly becoming the go-to platform for all online customer needs. We've built a full-fledged ecosystem of products and services in e-commerce, quick-commerce, food, fintech, grocery, and fashion—and we're just getting started. We are a team of dynamic professionals who...
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Team Leader, Restaurant Operations
1 month ago
Indore, India noon Full timeAbout noonnoon is the largest e-commerce player in the Middle East and is quickly becoming the go-to platform for all online customer needs. We've built a full-fledged ecosystem of products and services in e-commerce, quick-commerce, food, fintech, grocery, and fashion—and we're just getting started. We are a team of dynamic professionals who are...
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Restaurant Operations Team Lead
3 weeks ago
Indore, Madhya Pradesh, India noon Full timeAbout noon Foodnoon Food is a dynamic team that's revolutionizing the food delivery sector in the Middle East. We're on a mission to grow the industry and become the #1 food delivery player in the region.Job SummaryWe're seeking a highly skilled Restaurant Operations Team Lead to join our team. As a key member of our operations team, you'll be responsible...
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Restaurant Operations Manager
1 week ago
Indore, Madhya Pradesh, India Sapphire Foods India Full timeRestaurant Operations ManagerSapphire Foods India seeks an experienced Restaurant Operations Manager to lead our restaurant teams and ensure exceptional customer experiences. The ideal candidate will have a proven track record of driving operational excellence and building high-performing teams.Key Responsibilities:Develop and implement operational...
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Restaurant Operations Manager
3 weeks ago
Indore, Madhya Pradesh, India Sapphire Foods India Full timeRestaurant Operations ManagerThe Restaurant Operations Manager is responsible for ensuring the smooth operation of our restaurants, maintaining high standards of quality, and delivering exceptional customer experiences. Key responsibilities include:Leading the restaurant team to achieve business objectivesEnsuring compliance with company standards and...
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Restaurant Operations Manager
2 weeks ago
Indore, Madhya Pradesh, India Sapphire Foods India Full timeRestaurant Operations ManagerThe Restaurant Operations Manager is the key to our success. This role oversees the daily operations of our restaurant, ensuring that we deliver exceptional customer experiences and maintain the highest standards of quality and service.Key Responsibilities:Lead and manage the restaurant team to achieve operational...
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Restaurant Operations Manager
3 days ago
Indore, Madhya Pradesh, India Sapphire Foods India Full timeRestaurant Operations ManagerThe Restaurant Operations Manager is responsible for ensuring the smooth day-to-day operations of our restaurant in the absence of the General Manager. Key responsibilities include maintaining company standards in all areas of operation, including product preparation, customer relations, restaurant maintenance, inventory...
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Restaurant Operations Manager
3 weeks ago
Indore, Madhya Pradesh, India Sapphire Foods India Full timeRestaurant Operations ManagerThe Restaurant Operations Manager is responsible for ensuring the smooth operation of the restaurant in the absence of the Restaurant General Manager. This includes overseeing daily operations, ensuring compliance with company standards, and maintaining high-quality products and services.Key Responsibilities:Process...
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Restaurant Operations Manager
2 weeks ago
Indore, Madhya Pradesh, India Sapphire Foods India Full timeRestaurant Operations ManagerThe Restaurant Operations Manager is responsible for ensuring the smooth operation of a restaurant in the absence of the Restaurant General Manager. This includes overseeing daily operations, managing inventory, and maintaining high-quality products and services.Key Responsibilities:Process ChampionResponsible for closing &...
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Restaurant Operations Manager
2 weeks ago
Indore, Madhya Pradesh, India Sapphire Foods India Full timeRestaurant Operations ManagerThe Restaurant Operations Manager is responsible for ensuring the smooth operation of a restaurant in the absence of the Restaurant General Manager. This involves overseeing daily activities, maintaining compliance with company standards, and ensuring the highest quality products and services are delivered to customers.Key...
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Restaurant Operations Team Lead
3 weeks ago
Indore, Madhya Pradesh, India noon Full timeAbout noon Foodnoon Food is a dynamic and ambitious team that is revolutionizing the food delivery sector in the Middle East. We are committed to providing exceptional service to our customers and partners, and we are looking for a talented Team Leader to join our team.Key ResponsibilitiesManage and supervise departmental objectives, assist in the...
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Assistant Restaurant Manager
5 months ago
Indore, India Marriott International Full timeJOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines...
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Assistant Restaurant Manager
5 months ago
Indore, India Sapphire Foods India Full timeAssistant Restaurant Manager The Assistant Restaurant Manager has the overall responsibility for directing the daily operations of a restaurant in the absence of Restaurant General Manager, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and...
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Team Leader
6 months ago
Indore, India Drishti DEVCON Pvt. Ltd. Full timeWe are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum.Responsibilities:Managing the...
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Team Leader
6 months ago
Indore, India AP Services and Consultants Full timeWe are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum.Responsibilities:Managing the...
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Team Leader
2 weeks ago
Indore, India GROWING GLOBAL Full timeA Team Leader oversees a group of employees and motivates them to do their job efficiently. They provide daily objectives, develop reward systems for productivity that motivate new hires and seasoned workers alike and communicate any issues with upper management to reach business goals effectively.Organizing work.Communicating goals.Connecting work to...
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Franchisee Operations Leader
3 days ago
Indore, Madhya Pradesh, India Vodafone Idea Limited Full timeAt Vodafone Idea Limited, we are committed to delivering exceptional customer experiences and contributing to a truly digital India. As the Franchisee Operations Leader, you will be responsible for managing franchisee channels and driving all activities at a VIL franchisee store. Key responsibilities include customer service, store-level sales, outbound...
