Restaurant Operations Manager

1 month ago

Indore, Madhya Pradesh, India Sapphire Foods India Full time

Sapphire Foods India is offering a career opportunity for an experienced Restaurant Operations Manager to join our team.

As a Restaurant Operations Manager, you will be responsible for directing the daily operations of a restaurant in the absence of the Restaurant General Manager, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.

Responsibilities
  • Process Champion: Ensure efficient processes are in place to minimize downtime and maximize productivity.
  • Responsible for closing & opening of the restaurant: Oversee the smooth opening and closing of the restaurant, ensuring all necessary tasks are completed on time.
  • Ensures complete and timely execution of corporate & local marketing plans: Develop and implement marketing strategies to drive sales and increase brand awareness.
  • Coordinate training, monitor rostering & attendance, champions recognition and motivation efforts of the team: Identify training needs and develop programs to enhance employee skills and performance.
  • Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards: Foster a culture of excellent customer service and maintain high-quality products.
  • Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions: Analyze financial data to identify areas for improvement and implement cost-saving measures.
  • Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program: Schedule regular maintenance to prevent equipment failures and ensure a clean and safe work environment.

We are looking for an ideal candidate who possesses:

  • Dedication to providing exceptional customer service: Deliver outstanding customer experiences through prompt and friendly service.
  • Good communication skills, strong interpersonal and conflict resolution skills: Effectively communicate with team members, customers, and vendors to resolve issues and build relationships.
  • Exceptional team building capability: Foster a positive and inclusive team culture that encourages collaboration and growth.
  • Education & Experience Preferable – 3 year Degree in Hospitality/Hotel Management with 3+ years experience OR 1 yr Diploma in Hospitality with 2 yr work experience OR Graduate (any stream) with 4 yrs of work experience: Bring relevant education and experience to this role.
  • Age 23 - 30: Meet the minimum age requirement for this position.

The estimated salary for this role is ₹600,000 - ₹900,000 per annum, based on location and industry standards. This figure is subject to negotiation during the hiring process.

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