Current jobs related to Customer Support Specialist - bangalore - Lumen Technologies
-
bangalore, India Ārohana Support Full timeABA Billing Specialist Looking for Immediate joiners!A Billing Specialist is a role that ensures that insurance companies and healthcare facilities keep accurate records.Billing Specialists perform many accounting, customer service and organizational tasks to promote the financial health of their organization. Essential Functions• Prepares and submits...
-
Ārohana Support | Sales and Outreach Specialist
3 weeks ago
bangalore, India Ārohana Support Full timeLocation: RemoteReports to: Business Development ManagerAbout UsAt EAV we are dedicated to improving the lives of individuals with autism and other developmental disorders through evidence-based Applied Behavior Analysis (ABA) therapy. Our mission is to provide high-quality, compassionate care that empowers individuals to reach their fullest potential. We...
-
Ārohana Support | Sales and Outreach Specialist
3 weeks ago
bangalore, India Ārohana Support Full timeLocation: Remote Reports to: Business Development Manager About Us At EAV we are dedicated to improving the lives of individuals with autism and other developmental disorders through evidence-based Applied Behavior Analysis (ABA) therapy . Our mission is to provide high-quality, compassionate care that empowers individuals to reach their fullest...
-
Customer Support Executive
3 months ago
bangalore, India Eternz Full timeCompany Description Eternz is a company based in Bengaluru that is passionate about jewelry and aims to enhance the jewelry experience for customers. With a wide range of exquisite pieces and options for customization and personalization, Eternz is dedicated to bringing brilliance to one's style. Role Description This is a full-time on-site role for a...
-
Customer Support Executive
3 months ago
Bangalore City, India Eternz Full timeCompany DescriptionEternz is a company based in Bengaluru that is passionate about jewelry and aims to enhance the jewelry experience for customers. With a wide range of exquisite pieces and options for customization and personalization, Eternz is dedicated to bringing brilliance to one's style.Role DescriptionThis is a full-time on-site role for a Customer...
-
Customer Support Specialist
8 hours ago
Bangalore, India Finkraft Full timeJob Title: Customer Support Executive (Hotel Relations) Location: In-Office( HSR LAYOUT- Bangalore) Department: Customer Support Executive Job Overview: Finkraft.ai are seeking a dedicated and proactive Customer Support Executive to join our team. This role involves liaising with hotels to ensure smooth operations and maintain positive relationships....
-
Customer support specialist
2 weeks ago
Bangalore, India Check Point Software Full timeDescription Account Services is the frontline customer service team for Check Point. We can be reached by phone, chat, or web ticket and do not require any support contracts to help. We handle issues involving all teams within the company and have a deep understanding of what each team does. We strive to always deliver the best experience possible while...
-
Customer Support Specialist
2 weeks ago
Bangalore, India Check Point Software Full timeDescription Account Services is the frontline customer service team for Check Point. We can be reached by phone, chat, or web ticket and do not require any support contracts to help. We handle issues involving all teams within the company and have a deep understanding of what each team does. We strive to always deliver the best experience possible while...
-
Customer Support Specialist
4 weeks ago
Pune/Bangalore, India Searchspring Full timeCompany OverviewSearchspring is a leading provider of e-commerce software solutions, empowering retailers to deliver exceptional customer experiences. Our innovative platform offers site search, product merchandising, and personalization capabilities that drive business growth.About the RoleAs a Customer Support Specialist - Frontend Engineer at...
-
Technical support specialist
1 month ago
Bangalore, India OpenText Full timeSr. Technical Support Specialist JOB DESCRIPTION OPENTEXT - THE INFORMATION COMPANY Want to work with 98 of the world’s top 100 global companies and more than 120,000 customers in 180 countries? For more than three decades, Open Text™ has produced innovative online solutions that changed the way organizations conduct their business and the way...
-
HighApe | Customer Specialist | bangalore
4 weeks ago
bangalore, India HighApe Full timeCompany DescriptionHighApe is a platform that allows users to find and book local experiences based on their location, interests, and social circle. HighApe's goal is to make it easy and fun for anyone to explore and discover new experiences in their city. We are a dynamic fast-growing discovery and ticketing platform for all experiences across cities in...
-
Sales and Outreach Specialist
3 weeks ago
Bangalore, India Ārohana Support Full timeLocation: Remote Reports to: Business Development Manager About Us At EAV we are dedicated to improving the lives of individuals with autism and other developmental disorders through evidence-based Applied Behavior Analysis (ABA) therapy . Our mission is to provide high-quality, compassionate care that empowers individuals to reach their...
-
Technical Support Specialist
1 month ago
Bangalore, India OpenText Full timeSr. Technical Support Specialist JOB DESCRIPTION OPENTEXT - THE INFORMATION COMPANY Want to work with 98 of the world’s top 100 global companies and more than 120,000 customers in 180 countries? For more than three decades, OpenText™ has produced innovative online solutions that changed the way organizations conduct their business and the way...
-
Finkraft | Customer Support Specialist
1 week ago
Bangalore, India Finkraft Full timeJob Title: Customer Support Executive (Hotel Relations) Location: In-Office( HSR LAYOUT- Bangalore) Department: Customer Support Executive Job Overview: Finkraft.ai are seeking a dedicated and proactive Customer Support Executive to join our team. This role involves liaising with hotels to ensure smooth operations and maintain positive relationships. The...
-
Customer support specialist
1 month ago
Bangalore, India Games24x7 Full timeIntroduction Games24x7 is India’s leading and most valuable multi-gaming unicorn. We’re a full-stack gaming company, offering awesome game playing experiences to over 100 million players through our products - Rummy Circle, India’s first and largest online rummy platform, My11 Circle, the country’s fastest growing fantasy sports platform. ...
-
HighApe | Customer Specialist | bangalore
1 month ago
bangalore, India HighApe Full timeCompany DescriptionHighApe is a platform that allows users to find and book local experiences based on their location, interests, and social circle. HighApe's goal is to make it easy and fun for anyone to explore and discover new experiences in their city. We are a dynamic fast-growing discovery and ticketing platform for all experiences across cities in...
-
Finkraft | Customer Support Specialist
9 hours ago
bangalore, India Finkraft Full timeJob Title: Customer Support Executive (Hotel Relations) Location: In-Office( HSR LAYOUT- Bangalore) Department: Customer Support Executive Job Overview: Finkraft.ai are seeking a dedicated and proactive Customer Support Executive to join our team. This role involves liaising with hotels to ensure smooth operations and maintain positive relationships. The...
-
Finkraft | Customer Support Specialist
22 hours ago
bangalore, India Finkraft Full timeJob Title: Customer Support Executive (Hotel Relations) Location: In-Office( HSR LAYOUT- Bangalore) Department: Customer Support Executive Job Overview: Finkraft.ai are seeking a dedicated and proactive Customer Support Executive to join our team. This role involves liaising with hotels to ensure smooth operations and maintain positive relationships. The...
-
Finkraft | Customer Support Specialist
2 weeks ago
bangalore, India Finkraft Full timeJob Title: Customer Support Executive (Hotel Relations)Location: In-Office( HSR LAYOUT- Bangalore)Department: Customer Support ExecutiveJob Overview:Finkraft.ai are seeking a dedicated and proactive Customer Support Executive to join our team. This role involves liaising with hotels to ensure smooth operations and maintain positive relationships. The ideal...
-
Senior technical support specialist
2 weeks ago
Bangalore, India OpenText Full timeOPENTEXT Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...
Customer Support Specialist
2 months ago
We are currently seeking exceptional talent with experience in voice and chat, having work experience in Tier 1 companies. At Lumen, you will be responsible for providing exceptional customer service and owning the experience with a primary focus on handling inbound and outbound calls, conducting sales and service for customers.
As a Customer Service Account Specialist at Lumen, you will be responsible for delivering a world-class customer experience to our valued customers. This exciting opportunity will allow you exercise your excellent sales and service skills while growing within a leading technology company. This position is responsible for fielding inbound online chats and calls from potential and existing customers, resolving complex questions, solving issues, and selling Lumen products and services as solutions for customers communication, technology, and entertainment needs, which includes establishing new accounts in the billing system, providing customer service and solutions to problems, handling credit inquiries, resolving customer complaints and explaining solutions.
Minimum Qualifications
- 3+ years experience in a customer-facing or sales environment, experience handling inbound/outbound calls and chat working with US process. Please note- Domestic experience is not considered and ready to work in Rotational Shifts .
- Exemplary oral and written communications / comprehension skills in English.
- Background in a customer focused or problem-solving environment Promotes and sells products and services to customers
- Ability to work independently without direct, onsite supervision Proficient in working with several computer applications and databases, managing through multiple systems programs and screens simultaneously
- Strong customer focus, problem solving skills, and time management skills
- Experience in complaint handling and resolution
- Ability to meet and exceed monthly performance targets
- Proficient PC Windows-based computer skills. Experience in Microsoft Suite of products Minimum typing speed 35+ WPM
Interview/Selection process:-
- Candidates will first undergo an online assessment.
- Those who meet the requirements will proceed to the next stage.
- The next stage involves face-to-face interviews.
Why Lumen? At Lumen, we believe in empowering our employees to succeed and grow within the company. As a Customer Service Account Specialist, you will have the opportunity to work alongside industry professionals and gain valuable experience in the telecommunications industry. We offer competitive compensation, benefits, and ongoing training to support your professional development.
If you are passionate about providing exceptional customer service and are eager to join a leading telecommunications company, we want to hear from you Apply now to join the Lumen team as a Customer Service Account Specialist and take your career to new heights.
