Customer Success Manager – Childcare Enterprise SaaS
1 week ago
Important: To ApplyPlease complete the following:Math/Logic Quiz ( Experience Questionnaire ( your resume with a cover letter explaining why this is the right job for you to: without the above will not be considered.About iCare Software and the CSM RoleiCare is a U.S.-based enterprise SaaS company with 25+ years of industry experience. We help early education organizations streamline operations, improve financial performance, and enhance child development tracking through powerful, flexible software.We are hiring Customer Success Managers to join our team remotely from India .This hands-on role involves both strategic onboarding and technical customer support . You will work closely with new and existing clients to ensure their success — from implementation and training to ongoing support and optimization. You’ll need to be ready on day one with a solid understanding of B2B SaaS processes, workflows, and customer success best practices.⏰ This is a full-time remote role requiring work during U.S. business hours (typically 6:00 PM to 4:00 AM IST).Let’s transform childcare together.What You’ll Do Onboarding New Customers (Implementation)Business Consulting : Hold meeting/s to discover and document each client’s business needsSolution Engineering : Discuss potential solutions internally and get customers’ approvals. Configure the approved solution in the software and validate with test casesTraining : Deliver training to stakeholders (owners, directors, admins)Go Live Help : Serve as a trusted consultant during rollout️ Ongoing SupportProvide Tier 2/3 support on business issues (e.g., finance, administration, reporting, child development outcomes, BI/AI tools)Troubleshoot user issues and coordinate with the dev team when neededStrengthen relationships with customers by understanding their evolving goalsWhat We’re Looking ForExperience in Customer Success, Client Onboarding, or
-
Delhi, Delhi, India iCare Software Full time ₹ 6,00,000 - ₹ 12,00,000 per yearImportant: To ApplyPlease complete the following:Math/Logic Quiz )SaaS Skills Self-Assessment Questionnaire )Send your resume with a cover letterexplaining why this is the right job for you to:Applications submitted without the above will not be considered.About the RoleiCare Software is hiringCustomer Success Managersto join our team remotely fromIndia. We...
-
Delhi, India ICare Software Full timeImportant: To ApplyPlease complete the following:Math/Logic Quiz ( Nde CJKw DTK9r8)Onboarding Experience Questionnaire ( B5 Pvq5 Jph Ea SL3 X8)Send your resume with a cover letter explaining why this is the right job for you to:Applications without the above will not be considered.About i Care Software and the CSM Rolei Care is a U. S.-based enterprise Saa S...
-
Customer Success Manager
3 weeks ago
Delhi Division, India iCare Software Full time📌 Important: To Apply Please complete the following: Math/Logic Quiz ( Onboarding Experience Questionnaire ( Send your resume with a cover letter explaining why this is the right job for you to: 📧 jobs@icaresoftware.com Applications without the above will not be considered. About iCare Software and the CSM Role iCare is a U.S.-based enterprise SaaS...
-
Delhi, India ICare Software Full timeImportant: To ApplyPlease complete the following:Math/Logic Quiz ( Nde CJKw DTK9r8)Onboarding Experience Questionnaire ( B5 Pvq5 Jph Ea SL3 X8)Send your resume with a cover letter explaining why this is the right job for you to:Applications without the above will not be considered.About i Care Software and the CSM Rolei Care is a U. S.-based enterprise Saa S...
-
Delhi, India iCare Software Full time📌 Important: To Apply Please complete the following: 1. Math/Logic Quiz (https://forms.Gle/dnh8NdeCJKwDTK9r8) 2. Onboarding Experience Questionnaire (https://forms.Gle/eB5Pvq5JphEaSL3X8) Send your resume with a cover letter explaining why this is the right job for you to: 📧 jobs@icaresoftware.com Applications without the above will not be considered....
-
New Delhi, India iCare Software Full timeImportant: To ApplyPlease complete the following:1. Math/Logic Quiz (https://forms.gle/dnh8NdeCJKwDTK9r8) 2. Onboarding Experience Questionnaire (https://forms.gle/eB5Pvq5JphEaSL3X8)Send your resume with a cover letter explaining why this is the right job for you to:jobs@icaresoftware.comApplications without the above will not be considered.About iCare...
-
New Delhi, India iCare Software Full timeImportant: To Apply Please complete the following: Math/Logic Quiz (https://forms.gle/dnh8NdeCJKwDTK9r8) Onboarding Experience Questionnaire(https://forms.gle/eB5Pvq5JphEaSL3X8)Send your resume with a cover letterexplaining why this is the right job for you to: jobs@icaresoftware.comApplications without the above will not be considered.About iCare Software...
-
Senior Enterprise Project/Program Manager
4 weeks ago
Delhi, India Whatjobs IN C2 Full timeJob Title: Senior Enterprise Project/Program Manager (SaaS) Work Hours: European Time Zones About Locus At Locus , we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastog i and Geet Garg , Locus has evolved from a...
-
Customer Success Manager
6 days ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
-
Program Manager
2 weeks ago
New Delhi, India Andromeda Security Full timeJob Description: We are seeking a results-driven Program Manager to join our Customer Success team. In this role, you will drive cross-functional programs that enhance experience for SaaS customers, improve retention, and ensure scalable success operations. You will collaborate with CS leadership, product, and engineering teams to deliver initiatives that...
