Customer Relationship Management Specialist
2 weeks ago
We are Licious and we are a Bengaluru-based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies, and friends. We pride ourselves on being India’s most successful D2C food-tech brand operating in 20 cities across the country, delighting over 32 lac customers with our de-licious fresh meat and seafood Think you have what it takes to be the magic ingredient in the recipe that is Licious? Read on… Role Overview We’re looking for a passionate and detail-oriented Senior Executive- CRM to drive customer engagement and retention through data-led communication strategies. The ideal candidate will have hands-on experience in CRM platforms, an understanding of customer journeys, and the ability to collaborate cross-functionally to deliver high-performing campaigns. What you’ll be cooking up? Plan, execute, and optimize CRM campaigns across Push Notifications, SMS, WhatsApp, and RCS. Use tools like CleverTap or MoEngage to create customer journeys, segment audiences, and analyze performance. Monitor and interpret key CRM metrics daily - Delivery, Viewed Rate, CTR, Conversions- to identify improvement opportunities. Map and understand the customer lifecycle across engagement, retention, and churn phases. Collaborate closely with Brand, Category, Product, and Tech teams to ensure timely campaign execution and alignment with business goals. Maintain high standards of campaign quality and attention to detail, ensuring accuracy in messaging and targeting. Support experimentation and A/B testing to enhance engagement and conversion rates. We hope that you have.. 1–2 years of hands-on experience in CRM or Lifecycle Marketing , preferably in high-frequency or quick-commerce. Strong proficiency in CRM automation tools such as CleverTap, MoEngage, or similar platforms. Analytical mindset with the ability to interpret data and derive actionable insights. Excellent attention to detail, organizational skills, and ownership of execution. Ability to work cross-functionally and manage multiple stakeholders effectively. Strong communication skills. Experience in multi-channel campaign orchestration. Basic understanding of customer segmentation, personalization, and automation workflows Passion for understanding customer behavior and driving measurable impact through CRM.
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Customer relationship management specialist
4 weeks ago
Bangalore, India Open Financial Technologies Full timeAbout Open: OPEN is a leading connected finance platform that empowers finance teams to manage their cashflow better by managing all their business finance systems, right from banking to accounting ERP, payments, CRM, HRMS etc. - in one place. OPEN, India's 100th Unicorn, has been awarded the ‘Best Workplace 2024’ by IEEE in 2024. And was recognised by...
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Customer Relationship Specialist
6 hours ago
INMANBP Bangalore (INMANBP) Manyatha, India Kyndryl Solutions Private Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCustomer relationship-Japanese Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers...
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Customer Support Specialist
2 days ago
bangalore, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Support Specialist
1 week ago
bangalore, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Support Specialist
7 days ago
bangalore, India SM Record Full timeCompany Description SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Experience Specialist
7 days ago
Bangalore, India Infogain Full timeAbout the Role As a Customer Experience Specialist, you are the face of Charitable Impact (client name) and the first point of contact for our users, which include donors, communities, companies, and charities. You are an enthusiastic and driven brand ambassador who nurtures giving journeys through inbound emails, calls, and chats. Support includes educating...
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Customer Service Specialist
3 days ago
bangalore, India Moonpreneur Inc Full timeAbout Company: Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children...
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Customer Service Specialist
6 days ago
bangalore, India Moonpreneur Inc Full timeAbout Company: Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children...
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Customer Relationship Management Executive
2 weeks ago
bangalore, India NeobuildVentures #Mana Projects pvt ltd Full timeCompany DescriptionNeoBuild is a strategic collaboration between two industry pioneers—Mana Projects and Skanda Developers, united by a shared vision to create sustainable, future-ready communities. With decades of combined experience and a deep understanding of modern living, we focus on creating self-sustained townships that elevate modern living while...
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Customer relationship management executive
4 weeks ago
Bangalore, India NeobuildVentures #Mana Projects Pvt Ltd Full timeCompany Description Neo Build is a strategic collaboration between two industry pioneers—Mana Projects and Skanda Developers, united by a shared vision to create sustainable, future-ready communities. With decades of combined experience and a deep understanding of modern living, we focus on creating self-sustained townships that elevate modern living while...
