Customer Support Representative

2 days ago

bangalore, India Timeshare Vacation Club Full time

Job Vacancy: Customer Support Representative

Location: Bangalore

Working Hours:

  • Weekdays: 9:00 AM to 6:00 PM
  • Saturday: 9:00 AM to 1:30 PM
  • Experience Required: Minimum 2 years in a similar field

About the Role:

We are looking for a Customer Support Representative to join our team in Bangalore. In this role, you will be responsible for helping members book vacations, collecting EMIs, providing excellent customer service, and delivering a lifetime experience. The role also involves administrative duties such as sending/receiving couriers, and meeting vendors and suppliers, which may require local travel within the city.

Key Responsibilities:

  • Vacation Bookings: Assist members with vacation planning and booking, offering customized travel solutions to ensure a seamless and memorable experience.
  • Collections: Handle collection processes, follow up on payments, and manage member accounts to ensure timely settlements.
  • Customer Service: Provide outstanding customer support, addressing member queries and resolving issues effectively and professionally.
  • Administrative Support: Manage administrative tasks such as sending and receiving couriers, and meeting with vendors and suppliers, requiring local city travel.
  • Lifetime Experience: Offer tailored services to members, ensuring a personalized and exceptional experience throughout their journey with the company.
  • Record Maintenance: Maintain accurate records of member interactions, transactions, and bookings in a timely manner.

Qualifications & Requirements:

  • Experience: Minimum 2 years of experience in a customer support or similar role, preferably in the travel, hospitality, or finance industry.
  • Education: Any qualification is acceptable; however, fluency in English and other regional languages (e.g., Kannada, Hindi, Tamil) is a must.
  • Communication Skills: Strong verbal and written communication skills with the ability to manage member interactions effectively and with empathy.
  • Organizational Skills: Excellent time management, organizational skills, and attention to detail.
  • Local Travel: Willingness to travel within the city for administrative duties, including meeting vendors, suppliers, and handling couriers.
  • Tech-Savvy: Familiarity with travel booking systems and collection processes is an advantage.

Why Join Us?

  • Competitive Salary: Attractive compensation and benefits package.
  • Growth Opportunities: Room for career development and advancement within a dynamic and growing organization.
  • Supportive Team Environment: Work with a team that values collaboration and customer-centricity.
  • Variety in Work: A role that offers a blend of customer service, administrative tasks, and local travel, ensuring no two days are the same.

How to Apply:

Interested candidates who meet the qualifications are encouraged to send their resume and a brief cover letter to

  • Customer Support Representative

    4 days ago

    bangalore, India Varma Capital Full time

    Customer Support Representative JDRole : Customer Support RepresentativeEmployment Type : Full-TimeShift:  US ShiftAbout Us:Varma Capital is a distinguished investment firm that excels in growth equity strategies, with a strong emphasis on value creation through a “buy and build” methodology. Our mission is to empower brands to realize their full...

  • Customer Support Representative

    1 day ago

    bangalore, India Timeshare Vacation Club Full time

    Job Vacancy: Customer Support Representative Location: Bangalore Working Hours: Weekdays: 9:00 AM to 6:00 PM Saturday: 9:00 AM to 1:30 PM Experience Required: Minimum 2 years in a similar field About the Role: We are looking for a Customer Support Representative to join our team in Bangalore. In this role, you will be responsible for helping members...

  • Customer Support Representative

    2 days ago

    bangalore, India Timeshare Vacation Club Full time

    Job Vacancy: Customer Support Representative Location: Bangalore Working Hours: - Weekdays: 9:00 AM to 6:00 PM - Saturday: 9:00 AM to 1:30 PM - Experience Required: Minimum 2 years in a similar field About the Role: We are looking for a Customer Support Representative to join our team in Bangalore. In this role, you will be responsible for helping...

  • Customer support representative

    5 days ago

    Bangalore, India Diversified Full time

    Job Summary: The NOC Agent - CSR is the initial point of contact for clients to report issues to the NOC. Issues are taken in via phone, email, chat, Customer Portal, or through our proactive monitoring systems & responsible for working within our ticketing system to document all interactions with the client. Primary Duties and Responsibilities: ...

  • Customer Support Representative

    5 days ago

    Bangalore, India Diversified Full time

    Job Summary: The NOC Agent - CSR is the initial point of contact for clients to report issues to the NOC. Issues are taken in via phone, email, chat, Customer Portal, or through our proactive monitoring systems & responsible for working within our ticketing system to document all interactions with the client. Primary Duties and Responsibilities: ...

  • Customer Support Representative

    5 days ago

    bangalore, India Diversified Full time

    Job Summary: The NOC Agent - CSR is the initial point of contact for clients to report issues to the NOC. Issues are taken in via phone, email, chat, Customer Portal, or through our proactive monitoring systems & responsible for working within our ticketing system to document all interactions with the client. Primary Duties and Responsibilities: •Receive...

  • Customer Service Representative

    1 week ago

    Bangalore, India HouseOfMakeup.com Full time

    Company Description House Of Makeup is a clean makeup brand based in Mumbai, India. All our products are 100% clean, vegan, and free from animal cruelty. We are committed to making premium-quality makeup accessible to all, without any compromises. Our brand follows the EU Cosmetic Directive, with over 1300+ toxic ingredients banned in all our makeup...

  • Customer Service Representative

    1 week ago

    bangalore, India HouseOfMakeup.com Full time

    Company DescriptionHouse Of Makeup is a clean makeup brand based in Mumbai, India. All our products are 100% clean, vegan, and free from animal cruelty. We are committed to making premium-quality makeup accessible to all, without any compromises. Our brand follows the EU Cosmetic Directive, with over 1300+ toxic ingredients banned in all our makeup...

  • Customer Service Representative

    1 week ago

    bangalore, India HouseOfMakeup.com Full time

    Company Description House Of Makeup is a clean makeup brand based in Mumbai, India. All our products are 100% clean, vegan, and free from animal cruelty. We are committed to making premium-quality makeup accessible to all, without any compromises. Our brand follows the EU Cosmetic Directive, with over 1300+ toxic ingredients banned in all our makeup...

  • Customer Service Representative

    7 days ago

    Bangalore, India HouseOfMakeup.com Full time

    Company Description House Of Makeup is a clean makeup brand based in Mumbai, India. All our products are 100% clean, vegan, and free from animal cruelty. We are committed to making premium-quality makeup accessible to all, without any compromises. Our brand follows the EU Cosmetic Directive, with over 1300+ toxic ingredients banned in all our makeup...

  • Customer Service Representative

    2 months ago

    bangalore, India Gain.pro Full time

    Who are we? Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most. We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and more...

  • Customer Service Representative

    2 months ago

    Bangalore City, India Gain.pro Full time

    Who are we?Gain.Pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most.We serve 100% of MBB/Big-4 advisories, clients representing > $500bn of private equitycapital and more than...

  • Customer support representative

    3 weeks ago

    Bangalore, India REQS Business Solutions Full time

    Hello all, We are hiring for the below role: International Voice Process - US Job Summary Must have excellent & impeccable communication skill. Excellent phone etiquette & Excellent verbal, written & interpersonal skills. It’s a plus if you have experience in any customer service VOICE process. Preferred People with International BPO...

  • Customer Support Representative

    6 days ago

    bangalore, India REQS Business Solutions Full time

    Hello all,We are hiring for the below role:International Voice Process - USJob SummaryMust have excellent & impeccable communication skill.Excellent phone etiquette & Excellent verbal, written & interpersonal skills.It’s a plus if you have experience in any customer service VOICE process.Preferred People with International BPO Experience.US process & fixed...

  • Customer Service Representative

    3 weeks ago

    Bangalore Metropolitan Area, India Snaphunt Full time

    The OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Snaphunt. As a key member of our Contact Center, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and conflict resolution.The JobProvide top-notch customer support via phone, email, and...

  • Help desk support representative

    2 weeks ago

    Bangalore, India WrkSpot Full time

    Help Desk Support Representative & UAT Tester Bangalore India  Reports to: Customer Success Lead & Head of Customer Success Wrk Spot is a technology company reinventing hotel operations by seamlessly integrating operations with labor management and compliance across multiple properties in a single Saa S solution. Using Io T and AI, we transform...

  • Help Desk Support Representative

    1 day ago

    bangalore, India WrkSpot Full time

    Help Desk Support Representative & UAT TesterBangalore IndiaReports to: Customer Success Lead & Head of Customer SuccessWrkSpot is a technology company reinventing hotel operations by seamlessly integrating operations with labor management and compliance across multiple properties in a single SaaS solution. Using IoT and AI, we transform hotels into smart...

  • Help Desk Support Representative

    6 days ago

    bangalore, India WrkSpot Full time

    Help Desk Support Representative & UAT TesterBangalore IndiaReports to: Customer Success Lead & Head of Customer SuccessWrkSpot is a technology company reinventing hotel operations by seamlessly integrating operations with labor management and compliance across multiple properties in a single SaaS solution. Using IoT and AI, we transform hotels into smart...

  • Help Desk Support Representative

    4 days ago

    bangalore, India WrkSpot Full time

    Help Desk Support Representative & UAT Tester Bangalore India Reports to: Customer Success Lead & Head of Customer Success WrkSpot is a technology company reinventing hotel operations by seamlessly integrating operations with labor management and compliance across multiple properties in a single SaaS solution. Using IoT and AI, we transform hotels into...

  • Manager Customer Support

    2 months ago

    bangalore, India Solventum Full time

    Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear...