Customer Service Representative
3 weeks ago
Company Description
House Of Makeup is a clean makeup brand based in Mumbai, India. All our products are 100% clean, vegan, and free from animal cruelty. We are committed to making premium-quality makeup accessible to all, without any compromises. Our brand follows the EU Cosmetic Directive, with over 1300+ toxic ingredients banned in all our makeup formulations. We are growing rapidly and have an expansive portfolio of products in development.
Role Description
This is an on-site role located in Sarjapur, Bengaluru for a Customer Service Representative. The Candidate will be responsible for :
- Answering inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken.
- Process orders, forms, and applications Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Helping Abandoned cart customer to convert their order into sales, by taking them through the checkout process.
- Ensuring customer satisfaction, handling customer support, analyzing customer feedback, and communicating with customers. The candidate will work closely with the customer support team and the product development team to provide an excellent customer experience.
Qualifications
- Strong customer service skills with a focus on customer satisfaction
- Excellent communication skills, with the ability to clearly and confidently communicate with customers
- Prior experience in customer support is a must. Experience in a beauty or cosmetic industry is a plus
- Proficiency in English and Hindi is required, knowledge of additional regional languages is a plus
- Bachelor's degree in any field, but a degree in business, marketing or communications is a plus
- Job Type: Full Time
- Monday to Friday (9 AM-6 PM)
- Saturday : working from home (10 AM- 5 PM)
-
Customer Service Representative
2 weeks ago
Bangalore, India HouseOfMakeup.com Full timeCompany Description House Of Makeup is a clean makeup brand based in Mumbai, India. All our products are 100% clean, vegan, and free from animal cruelty. We are committed to making premium-quality makeup accessible to all, without any compromises. Our brand follows the EU Cosmetic Directive, with over 1300+ toxic ingredients banned in all our makeup...
-
Customer Service Representative
2 weeks ago
bangalore, India HouseOfMakeup.com Full timeCompany Description House Of Makeup is a clean makeup brand based in Mumbai, India. All our products are 100% clean, vegan, and free from animal cruelty. We are committed to making premium-quality makeup accessible to all, without any compromises. Our brand follows the EU Cosmetic Directive, with over 1300+ toxic ingredients banned in all our makeup...
-
Customer Service Representative
2 weeks ago
Bangalore, India HouseOfMakeup.com Full timeCompany Description House Of Makeup is a clean makeup brand based in Mumbai, India. All our products are 100% clean, vegan, and free from animal cruelty. We are committed to making premium-quality makeup accessible to all, without any compromises. Our brand follows the EU Cosmetic Directive, with over 1300+ toxic ingredients banned in all our makeup...
-
Customer Service Representative
1 month ago
Bangalore Metropolitan Area, India Snaphunt Full timeThe OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Snaphunt. As a key member of our Contact Center, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and conflict resolution.The JobProvide top-notch customer support via phone, email, and...
-
Customer Service Representative
4 hours ago
Bangalore, India NetRTech Solutions LLP Full timeWe are hiring a Customer Care Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Job...
-
Customer Service Representative
5 months ago
Bangalore Urban District, Karnataka, India Victaman Private Limited Full timeNotice Period: Immediate Shift Timings: Day Shift Work Type: On Site No of Openings: 300 Language: English, Hindi Skills: Computer, Excel Experience: 0 - 3 years Qualification: 12th Age: 18 - 30 years Description *Designation: Customer Service Representative - Process: Axis Bank *Job Description: Roles and Responsibilities: - Take prospect from...
-
Customer Support Representative
2 weeks ago
bangalore, India Varma Capital Full timeCustomer Support Representative JDRole : Customer Support RepresentativeEmployment Type : Full-TimeShift: US ShiftAbout Us:Varma Capital is a distinguished investment firm that excels in growth equity strategies, with a strong emphasis on value creation through a “buy and build” methodology. Our mission is to empower brands to realize their full...
-
bangalore, India Yellow Full timeAs a Customer Care Representative, you will be responsible for providing excellent customer Service through multiple communication channels such as voice, chat, and email. Your main duty will be to provide customers with information about products, services, and promotions, as well as handling their inquiries, complaints, and feedback. Responsibilities: ●...
-
Bangalore, India Yellow Full timeAs a Customer Care Representative, you will be responsible for providing excellent customer Service through multiple communication channels such as voice, chat, and email. Your main duty will be to provide customers with information about products, services, and promotions, as well as handling their inquiries, complaints, and feedback. ...
-
Customer Service Representative
4 hours ago
Bangalore, India TE Connectivity Full timeSHIFT TIMINGS : Shift timings – 9 PM to 6 AM (IST) KEY RESPONSIBILITIES : •Delivery extraordinary customer experience by providing our customers with world-class customer service •Respond promptly to customer inquiries via phone, and email. •Provide detailed information about products, services, and order status. •Resolve customer...
-
Customer Support Representative
2 weeks ago
bangalore, India Timeshare Vacation Club Full timeJob Vacancy: Customer Support Representative Location: Bangalore Working Hours: - Weekdays: 9:00 AM to 6:00 PM - Saturday: 9:00 AM to 1:30 PM - Experience Required: Minimum 2 years in a similar field About the Role: We are looking for a Customer Support Representative to join our team in Bangalore. In this role, you will be responsible for helping...
-
Customer Support Representative
1 week ago
bangalore, India Timeshare Vacation Club Full timeJob Vacancy: Customer Support Representative Location: Bangalore Working Hours: Weekdays: 9:00 AM to 6:00 PM Saturday: 9:00 AM to 1:30 PM Experience Required: Minimum 2 years in a similar field About the Role: We are looking for a Customer Support Representative to join our team in Bangalore. In this role, you will be responsible for helping members...
-
Customer service representative
4 weeks ago
Bangalore, India HappyLocate Full timeWe are seeking a detail-oriented and customer-focused Customer Support Executive to join our team. The ideal candidate will serve as the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first...
-
Customer Care Representative
6 days ago
bangalore, India Clario Full timeAre you a problem solver? Do you like figuring out how things work and talking with others to share your knowledge? Would you like to work in an international team? Clario partners with the pharmaceutical industry to gather and organise clinical trial data, leading to quicker, more reliable trial outcomes. Our contribution to improving patients' lives...
-
Customer Care Representative
5 days ago
bangalore, India Clario Full timeAre you a problem solver? Do you like figuring out how things work and talking with others to share your knowledge? Would you like to work in an international team?Clario partners with the pharmaceutical industry to gather and organise clinical trial data, leading to quicker, more reliable trial outcomes. Our contribution to improving patients' lives...
-
Customer Service representative
5 months ago
Bangalore, India Proziod Analytics Full timeResponsibilities: Respond to semi-voice customer inquiries promptly and professionally via phone, email, or chat. Assist customers in understanding product features, troubleshooting issues, and resolving concerns effectively. Gather and document customer requirements accurately, ensuring clear communication between customers and...
-
Customer Care Representative
3 months ago
bangalore, India Clario Full timeAre you a problem solver? Do you like figuring out how things work and talking with others to share your knowledge? Would you like to work in an international team?Clario partners with the pharmaceutical industry to gather and organise clinical trial data, leading to quicker, more reliable trial outcomes. Our contribution to improving patients' lives...
-
Customer Care Representative
6 days ago
bangalore, India Clario Full timeAre you a problem solver? Do you like figuring out how things work and talking with others to share your knowledge? Would you like to work in an international team?Clario partners with the pharmaceutical industry to gather and organise clinical trial data, leading to quicker, more reliable trial outcomes. Our contribution to improving patients' lives...
-
Customer Support Representative
2 weeks ago
bangalore, India Timeshare Vacation Club Full timeJob Vacancy: Customer Support Representative Location: Bangalore Working Hours: Weekdays: 9:00 AM to 6:00 PM Saturday: 9:00 AM to 1:30 PM Experience Required: Minimum 2 years in a similar field About the Role: We are looking for a Customer Support Representative to join our team in Bangalore. In this role, you will be responsible for helping members...
-
Customer Service Representative
2 months ago
Bangalore, India Allegis Global Solutions Full timeWe are hiring for International Voice Process of a Global Banking & Financial Services at Bangalore !! Skills and Qualification Excellent communication skills Experience 0-9 Years CTC-6.5 MAX UK Shift Interview Mode- Face to Face Job Location- Bannerghatta (Near IIM Bangalore) Empathy and patience when dealing with customers Strong interpersonal skills...