
Facilities and Operations Officer
5 days ago
Ensure delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures and compliance measures.
Responsible for the development of the operational talent pool by optimizing the skills of the existing team, in partnership with our internal recruitment teams to attract the very best external talent, in line with the agreed framework, succession planning will be in place to ensure key roles are filled and individual talent is recognized.
To have a well-defined Communication and Engagement model in place to ensure all teams understand the performance of the business and that they understand the needs of their teams.
Responsibility and accountability for the operational performance of the client areas and for exceeding targets of all required metrics
Accountable to do gap analysis of the projects, revenue and profitability analysis, resource utilization to improve operational efficiencies. Should conduct periodic progress reviews with detailed reporting and business reviews.
Accountable to do continuous identification implementation of operational best practice through interaction with the wider team.
Manage and develop the operational client relationships by conducting (where appropriate) operational client review meetings and day to day ops liaison within key workstream.
Ability to demonstrate been able to translate business strategy into day-to-day delivery Setting and reviewing Quality performance standards
Review cases due to credit card fraud and investigate the case to find a solution.
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Facilities Operations Manager
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Facility Operations Manager
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Facility Operations Manager
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Facility Operations Manager
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Facilities Operations Manager
18 hours ago
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Facilities Manager
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Facility Executive
2 weeks ago
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Facilities Management Specialist
6 days ago
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