Customer Support Representative

1 month ago

hyderabad, India Swift Strategic Solutions Inc Full time
Job Title: Customer Support Representative
Location: Hyderabad, Telangana
Experience Level: 0-3 years
Job Type: Onsite
Job Summary:
We are seeking a dedicated and enthusiastic Customer Support Representative to join our team in Hyderabad. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service. This is an onsite position, and fluency in English and Hindi is required.
Key Responsibilities:
Handle customer inquiries and complaints via phone, email, and chat.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Required Skills and Qualifications:
Excellent communication skills in English and Hindi.
Strong problem-solving skills and attention to detail.
High school diploma or equivalent; college degree preferred.
Preferred Skills:
Previous experience in customer service or a related field is a plus.
Ability to multi-task, prioritize, and manage time effectively.
Strong interpersonal skills and the ability to work well in a team environment.
Benefits:
Competitive salary and benefits package.
Opportunities for professional development and career growth.
Friendly and supportive work environment.
If interested - please email your resume, current CTC & expected CTC to

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