CoachX.Live | Senior Operations Executive(Baner,Pune) | pune

6 days ago


pune, India CoachX.Live Full time

Company Description

Welcome to CoachX, the ultimate online learning platform Embark on a transformative educational journey with our live learning sessions designed to equip you with in-demand skills for a robust future. Our experienced mentors guide and empower learners to excel in certificate courses, offering a diverse range of subjects from advanced technologies to business essentials. At CoachX, we are committed to your success, providing education from industry experts, LMS access for two years, doubt-solving support, resume and LinkedIn profile guidance, and placement assistance.


Role Description

This is a full-time remote role for a Senior Operations Executive at CoachX.Live. The Senior Operations Executive will be responsible for overseeing day-to-day operations, managing and optimizing processes, ensuring efficient workflow, and fostering a collaborative team environment to drive the platform's success.


You’ll Enjoy This Role If You Are


  • Enthusiastic about managing wow customer experience
  • You are already an expert at or have all the intent to learn and adapt to the tools and technologies - Like Excel, Zoom, Crms, Lms, and proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for documentation and reporting purposes.
  • The kind of professional who loves to roll your sleeves up, led by example, and stay on top of all operations
  • Extremely disciplined, good in time management and prioritization managing all batches coordination, trainer relations, liaising with the sales team for excellent customer experience.
  • Enthusiastic about numbers, documentation & excellent reporting:
  • Are outstanding in communicating effectively (both verbal and written)
  • Excellent in focus, quality assurance, and attention to details


Requirements and Skills:

  • Experience: Minimum 2 years of experience in operations management
  • Interpersonal Skills: Charismatic, enthusiastic, and competitive personality with excellent interpersonal skills.


Responsibilities

  • Manage the daily functions of the business and all customer communications.
  • Maintaining an excellent onboarding process for every new customer
  • Educating customers about all processes and improving customer experience
  • Collecting customer feedback and closing feedback loops by working on all feedback given
  • Session Calendar Management
  • All records management
  • Trainer relationship, contracts, Batch calendar mapping
  • Certificate Distribution
  • LMS Management
  • Supporting the sales team
  • Batch Management
  • Invoice Management
  • Reviewing daily and monthly sales and collection and maintaining reports
  • Liaising with the placement team for excellent placement assistance
  • Mock Interviews of students
  • Saturday work from home for all session management
  • Maintaining all placement process records


Benefits:

Work-Life Balance

Regular shifts

Learning opportunity

Healthy Culture

Supportive Team

Saturday work from home - sunday off



  • pune, India CoachX.Live Full time

    Company DescriptionWelcome to CoachX, the ultimate online learning platform! Embark on a transformative educational journey with our live learning sessions designed to equip you with in-demand skills for a robust future. Our experienced mentors guide and empower learners to excel in certificate courses, offering a diverse range of subjects from advanced...


  • pune, India CoachX.Live Full time

    Company Description Welcome to CoachX, the ultimate online learning platform! Embark on a transformative educational journey with our live learning sessions, designed to equip you with in-demand skills for a robust future. Our experienced mentors guide and empower learners, ensuring they gain the right knowledge to excel in certificate courses that matter....


  • pune, India CoachX.Live Full time

    Company DescriptionWelcome to CoachX, the ultimate online learning platform! Embark on a transformative educational journey with our live learning sessions, designed to equip you with in-demand skills for a robust future. Our experienced mentors guide and empower learners, ensuring they gain the right knowledge to excel in certificate courses that matter....


  • pune, India CoachX.Live Full time

    Company Description Welcome to CoachX, the ultimate online learning platform! Embark on a transformative educational journey with our live learning sessions, designed to equip you with in-demand skills for a robust future. Our experienced mentors guide and empower learners, ensuring they gain the right knowledge to excel in certificate courses that matter....


  • Pune, India CoachX.Live Full time

    Company DescriptionWelcome to Coach X, the ultimate online learning platform! Embark on a transformative educational journey with our live learning sessions designed to equip you with in-demand skills for a robust future. Our experienced mentors guide and empower learners to excel in certificate courses, offering a diverse range of subjects from advanced...


  • pune, India Flow Design, Pune Full time

    FLOW Design is hiring a "Creative" Copywriter  We are only considering Pune-based candidates with advertising agency experience. Please don't apply if you are not located in Pune. Also, could you check the salary bracket before you apply? Salary: 3 to 6 LPA (Depends on experience and expertise) Experience: 2-6 Yrs (Ad Agency Preferable) Job Mode:...


  • pune, India IIHM Pune Full time

    We are looking for a full time Marketing Executive & Academic Counsellor for International Institute of Hotel Management, Pune Campus and IIHM Institute of Pastry and Culinary, PunePlease note this job requires the candidate to have the background of having worked in organizations between 0-5 years of experience in the hospitality or educational marketing...


  • pune, India IIHM Pune Full time

    We are looking for a full time Marketing Executive & Academic Counsellor for International Institute of Hotel Management, Pune Campus and IIHM Institute of Pastry and Culinary, Pune Please note this job requires the candidate to have the background of having worked in organizations between 0-5 years of experience in the hospitality or educational marketing...


  • pune, India IIHM Pune Full time

    We are looking for a full time Marketing Executive & Academic Counsellor for International Institute of Hotel Management, Pune Campus and IIHM Institute of Pastry and Culinary, PunePlease note this job requires the candidate to have the background of having worked in organizations between 0-5 years of experience in the hospitality or educational marketing...


  • Pune, Maharashtra, India Coachx.live Full time

    We are hiring for Customer Support Specialist One who does value being part of a team delivering a continually high level of service to students. One who is motivated for working in a demanding, customer-focused environment where you need to maintain key relationships with both trainers and students. One who need to provide an information and enrolment...

  • Lab Technician

    2 weeks ago


    Baner, Pune, Maharashtra, India General Diagnostics international PVT LTD Full time

    **Lab Technician (Sr. & Jr. Lab Technician)** **Location**: Pune - Baner **Qualification **:DMLT, BscMLT, MscMLT **Experience**: at least 1 or 5+ years experience **Compensation **:Starting from ₹15,000 per month (depending on the interview & experience). **Other Benefits **:PF + Medical Insurance + Incentives. **Job description**: - Processing of...


  • pune, India Forest Communications Pune Full time

    Company DescriptionWelcome to the land of dense creativity and fertile ambitions at Forest Communications Pune. Founded in 2011, Forest supports major brands with work spanning across graphics, identity, products, websites, advertising, and communications. Passion, hard work, and change form the air of the land, where rules are broken regularly but...


  • pune, India Forest Communications Pune Full time

    Company Description Welcome to the land of dense creativity and fertile ambitions at Forest Communications Pune. Founded in 2011, Forest supports major brands with work spanning across graphics, identity, products, websites, advertising, and communications. Passion, hard work, and change form the air of the land, where rules are broken regularly but...


  • pune, India Forest Communications Pune Full time

    Company DescriptionWelcome to the land of dense creativity and fertile ambitions at Forest Communications Pune. Founded in 2011, Forest supports major brands with work spanning across graphics, identity, products, websites, advertising, and communications. Passion, hard work, and change form the air of the land, where rules are broken regularly but...


  • pune, India Forest Communications Pune Full time

    Company Description Welcome to the land of dense creativity and fertile ambitions at Forest Communications Pune. Founded in 2011, Forest is driven by passion, hard work, experimentation, and change. Our team of art directors and writers all work towards a singular goal of producing concept-driven creatives with originality and dedication. Role Description ...


  • pune, India Forest Communications Pune Full time

    Company DescriptionWelcome to the land of dense creativity and fertile ambitions at Forest Communications Pune. Founded in 2011, Forest is driven by passion, hard work, experimentation, and change. Our team of art directors and writers all work towards a singular goal of producing concept-driven creatives with originality and dedication.Role DescriptionThis...

  • Showroom Executive

    6 months ago


    Pune, India Max Aircon Pune Full time

    Job Description: Show Room Executive - Diakin Solutions Plaza Company: Max Aircon Pune (Leading Daikin Channel Partner) About the Company: Max Aircon Pune is a reputable Daikin Channel Partner in the HVAC industry with a successful track record spanning 14 years. We specialize in executing industrial projects for clients in diverse sectors, including...

  • Purchase Executive

    6 months ago


    Pune, India Max Aircon Pune Full time

    Job Description: Purchase Executive (HVAC Segment) Company: Max Aircon Pune (Leading Daikin Channel Partner) About the Company: Max Aircon Pune is a reputable Daikin Channel Partner in the HVAC industry with a successful track record spanning 14 years. We specialize in executing industrial projects for clients in diverse sectors, including manufacturing,...


  • pune, India IIHM Pune Full time

    We are looking for a full time Marketing Executive & Academic Counsellor for International Institute of Hotel Management, Pune Campus and IIHM Institute of Pastry and Culinary, PunePlease note this job requires the candidate to have the background of having worked in organizations between 0-5 years of experience in the hospitality or educational marketing...


  • pune, India Forest Communications Pune Full time

    Company DescriptionForest Communications Pune is a creative agency founded in 2011. With a passion for doing great work, Forest supports major brands in India across various areas including graphics and identity, products and packaging, exhibitions and installations, websites and social media, advertising, and communications. The team at Forest thrives on...