ServiceNow Business Analyst
1 month ago
ROLE OBJECTIVE & DELIVERABLES: The ServiceNow Business Analyst assists the lead or works independently designing, developing and implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform based upon Client requirements. This will comprise of capturing business requirements in the form of stories, working with the scrum master and the development team to oversee build of the stories, as well as testing configured functionalities end to end as soon as these have been developed. Main duties Work closely with Clients to understand and translate their business and technical requirements Organise and own workshops, capturing the output in the form workflows, minutes, actions, decisions, issues and risks Provide creative solutions to resolve business problems via agreed Client requirements on the ServiceNow platform, utilising existing Out of the Box capabilities, process gaps (ITIL or equivalent) and cultural challenges (people) Create use cases and document requirements as Stories for the Client to ratify and the Development Team to configure/build Assist in the documentation of integration requirements between systems for configuration by development teams Organise and own the scrum process (e.g., stand-ups, burndowns & story pointing) Build and own development sprints, technical development stories and any technical build documentation needed as part of a customer engagement Support the technical delivery of transformation projects based on the ServiceNow platform Review development outputs, e.g., forms and workflow Drive the testing of process & own the defect log Support for UAT with project team members Manage and oversee workstream risks, issues and client reporting, supporting Delivery Lead Provide guidance to junior resources and assist in growing and strengthening the practice capability. KEY SKILLS & EXPERIENCE: Must Have Strong knowledge of the ServiceNow Platform (especially ITSM and CMDB) and the potential value and benefits that can be delivered to Clients, either OOB or with minimum customisation Maintain knowledge in line with each ServiceNow upgrade, patch, enhancement, and new product lines Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders; such as clients and internal team members Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts An aptitude for problem solving Skilled in conducting / leading workshops of minimum of 10 people Can communicate both verbally and in written form clearly and informatively and listen Expert organisational and time management skills with the ability to prioritise, self-starter able to work independently with minimum of supervision Decompose high-level information into details Ability to articulate technical IT changes in clear and simple manner to business stakeholders. Ability to define problems, collect data, establish facts in a structured way for detailed analysis Ability to analyse large amounts of complex information in order to reach valid and justifiable conclusions Experience of working in an Agile methodology and applying Agile practices where applicable Understanding of the ‘end to end’ view of how business processes are supported by tools and applications. Practical experience of documenting process maps using Visio or other tooling. Knowledge of Microsoft Office application suite software (MS Word, Excel, PowerPoint and Visio) Should Have Fundamental understanding of the implications of applications architecture and other technical considerations. ITIL V3 or V4 Foundation certification Business Analysis centric qualifications e.g., BCS or IIBA ServiceNow Certified System Administrator Scrum or Agile certification Developer or Architect experience
-
ServiceNow Business Analyst
1 month ago
India PamTen Inc Full timeThe ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The ServiceNow Business Analyst possesses sound foundational and...
-
ServiceNow Business Analyst
2 weeks ago
India PamTen Inc Full timeServiceNow Business Analyst Full Time Roleopen to remote work. The ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The...
-
ServiceNow Business Analyst
1 month ago
India PamTen Inc Full timeThe ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The ServiceNow Business Analyst possesses sound foundational and...
-
ServiceNow Business Analyst
1 month ago
india PamTen Inc Full timeThe ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The ServiceNow Business Analyst possesses sound foundational and...
-
ServiceNow Business Analyst
1 month ago
India PamTen Inc Full timeThe ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The ServiceNow Business Analyst possesses sound foundational and...
-
ServiceNow Business Analyst
4 days ago
India apricot jam Full timeHello,Apricot Jam, a premier technology and outsourcing company based in Minneapolis, is seeking a ServiceNow Business Analyst to join our team. As a recognized ServiceNow partner, we specialize in delivering innovative solutions across various modules. In this role, you will play a critical part in gathering requirements, designing solutions, and...
-
ServiceNow Business Analyst
3 days ago
India apricot jam Full timeHello, Apricot Jam , a premier technology and outsourcing company based in Minneapolis , is seeking a ServiceNow Business Analyst to join our team. As a recognized ServiceNow partner , we specialize in delivering innovative solutions across various modules. In this role, you will play a critical part in gathering requirements, designing...
-
ServiceNow Business Analyst Expert
2 weeks ago
India PamTen Inc Full timePamTen Inc is seeking a highly skilled ServiceNow Business Analyst Expert to join our team. This full-time role offers the opportunity to work remotely and be part of a dynamic organization.The ideal candidate will possess sound foundational and technical knowledge of the ServiceNow platform, as well as a detailed understanding of business users represented....
-
PamTen Inc | ServiceNow Business Analyst | india
2 weeks ago
india PamTen Inc Full timeServiceNow Business Analyst Full Time Role open to remote work. The ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The...
-
PamTen Inc | ServiceNow Business Analyst | india
2 weeks ago
india PamTen Inc Full timeServiceNow Business Analyst Full Time Roleopen to remote work. The ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The...
-
PamTen Inc | ServiceNow Business Analyst | india
2 weeks ago
india PamTen Inc Full timeServiceNow Business Analyst Full Time Role open to remote work. The ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The...
-
india apricot jam Full timeHello,Apricot Jam, a premier technology and outsourcing company based in Minneapolis, is seeking a ServiceNow Business Analyst to join our team. As a recognized ServiceNow partner, we specialize in delivering innovative solutions across various modules. In this role, you will play a critical part in gathering requirements, designing solutions, and...
-
india apricot jam Full timeHello, Apricot Jam , a premier technology and outsourcing company based in Minneapolis , is seeking a ServiceNow Business Analyst to join our team. As a recognized ServiceNow partner , we specialize in delivering innovative solutions across various modules. In this role, you will play a critical part in gathering requirements, designing solutions, and...
-
ServiceNow Functional Analyst
3 weeks ago
india QAAgility Technologies Full timeJob Title: ServiceNow Functional AnalystJob Type: RemoteYears of Experience: 5+ YearsJob Description: This position involves transferring ServiceNow business requirements into functional requirements so that the developer can subsequently develop the project or an improvement to the systemRoles and Responsibilities:Take part in the collection, analysis and...
-
ServiceNow Functional Analyst
3 weeks ago
india QAAgility Technologies Full timeJob Title: ServiceNow Functional Analyst Job Type: Remote Years of Experience: 5+ Years Job Description: This position involves transferring ServiceNow business requirements into functional requirements so that the developer can subsequently develop the project or an improvement to the system Roles and Responsibilities: Take part in the collection,...
-
ServiceNow Functional Analyst
3 weeks ago
India QAAgility Technologies Full timeJob Title: ServiceNow Functional AnalystJob Type: RemoteYears of Experience: 5+ YearsJob Description: This position involves transferring ServiceNow business requirements into functional requirements so that the developer can subsequently develop the project or an improvement to the systemRoles and Responsibilities:Take part in the collection, analysis and...
-
ServiceNow Functional Analyst
3 weeks ago
India QAAgility Technologies Full timeJob Title: ServiceNow Functional Analyst Job Type: Remote Years of Experience: 5+ Years Job Description: This position involves transferring ServiceNow business requirements into functional requirements so that the developer can subsequently develop the project or an improvement to the system Roles and Responsibilities: Take part in the collection,...
-
Product Analyst
1 month ago
India Flexi Analyst Full timeCompany Description Flexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focusing on adding value to customers. The Leadership team comes from reputable companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, aiming to build the world's largest community of Analysts. Role Description This is a full-time...
-
Product Analyst
1 month ago
India Flexi Analyst Full timeCompany Description Flexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focusing on adding value to customers. The Leadership team comes from reputable companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, aiming to build the world's largest community of Analysts. Role Description This is a full-time remote role...
-
Product Analyst
1 month ago
india Flexi Analyst Full timeCompany Description Flexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focusing on adding value to customers. The Leadership team comes from reputable companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, aiming to build the world's largest community of Analysts. Role Description This is a full-time remote role...
