Customer Success Manager
1 day ago
Sr. Solutions ArchitectSouth Delhi (Work from Office) | Full-TimeAbout FundamentoWe’re on a mission to reinvent how enterprises talk to their customersAt Fundamento, we’re building voice agents that are transforming how India’s biggest lenders- like IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Services- talk to their customers. Backed by Google, led by experienced entrepreneurs (Harvard, Chevening, Booth Alumni), and trusted by the financial service giants- this is your chance to work at the heart of AI revolution.Role OverviewAs part of the Solutioning team, you will work closely with new customers to understand their needs, design tailored solutions, and drive successful implementations. This role goes beyond product adoption- you will create measurable business impact and become the reason customers move from pilot to long-term partnership. It’s a customer-facing role that demands ownership, problem-solving, and a strong grasp of both AI and financial services. Agility and proactiveness are key to thriving here.Key ResponsibilitiesAs a senior implementation and solutioning manager, you will be responsible for:Engage with enterprise customers during pre-sales and pilot phases to understand their business needs and design tailored solutions.Translate customer use cases into clear implementation plans, call flows, and customer journeys.Drive end-to-end delivery of solutions, ensuring projects are executed on time, within scope, and aligned with customer expectations.Collaborate cross-functionally with product, engineering, and operations teams to manage integrations, conduct UATs, and take accounts live.Build and nurture strong customer relationships, acting as the trusted advisor and primary point of contact for assigned accounts.Lead project planning and governance, ensuring smooth communication, issue resolution, and stakeholder alignment.Who We’re Looking For4–7 years of experience in solutioning, implementation,
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Customer Success Manager
1 day ago
New Delhi, India Fundamento Full time € 10,000Sr. Solutions Architect South Delhi (Work from Office) | Full-Time About Fundamento We’re on a mission to reinvent how enterprises talk to their customers At Fundamento, we’re building voice agents that are transforming how India’s biggest lenders- like IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Services- talk to their...
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Customer Success Manager
17 hours ago
New Delhi, India Fundamento Full timeSr. Solutions Architect South Delhi (Work from Office) | Full-Time About FundamentoWe’re on a mission to reinvent how enterprises talk to their customersAt Fundamento, we’re building voice agents that are transforming how India’s biggest lenders- like IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Services- talk to their customers....
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Customer Success Manager
5 hours ago
New Delhi, India Fundamento Full timeSr. Solutions Architect South Delhi (Work from Office) | Full-Time About FundamentoWe’re on a mission to reinvent how enterprises talk to their customersAt Fundamento, we’re building voice agents that are transforming how India’s biggest lenders- like IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Services- talk to their customers....
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Customer Success Manager
6 hours ago
new delhi, India Fundamento Full timeSr. Solutions Architect South Delhi (Work from Office) | Full-Time About FundamentoWe’re on a mission to reinvent how enterprises talk to their customersAt Fundamento, we’re building voice agents that are transforming how India’s biggest lenders- like IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Services- talk to their customers....
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Customer Success Manager
16 hours ago
New Delhi, India Fundamento Full timeSr. Solutions Architect South Delhi (Work from Office) | Full-Time About FundamentoWe’re on a mission to reinvent how enterprises talk to their customersAt Fundamento, we’re building voice agents that are transforming how India’s biggest lenders- like IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Services- talk to their customers....
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Customer Success Manager
1 week ago
Delhi, Gurugram, NCR, New Delhi, India GET Paz Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCustomer Success ManagerAbout Insurtech: In the vast landscape of insurance, innovation is the heartbeat of change. At Insurtech, we're reshaping the insurance experience from the ground up, integrating technology to revolutionize how employers safeguard their workforce. With an eye on holistic health and well-being, we're pioneering 360-degree health and...
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Customer Success Associate
1 week ago
New Delhi, India Threadly Full timeThis is a remote position. Customer Success Associates are responsible for all things relating to helping our customers through the order process, and are part of the Customer Success Team. In our business, this means working externally with customers while working internally with marketing, sales, design, and fulfillment teams to help customers make their...
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Customer Success Specialist
1 day ago
New Delhi, India Studium Full time € 3,00,000 - € 6,00,000Customer Success Specialist – Delhi NCR Location: Delhi NCR (On-site; no WFH/hybrid option) Employment Type: Full-time Industry: SaaS | EdTech | Higher Education Quality Assurance Reports To: Head – Customer Success CTC - Rs. 3 Lacs to 6 Lacs About Studium Studium is India’s most advanced accreditation intelligence...
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Customer Success Coach
1 week ago
New Delhi, India Sensei Labs Full timeHey! I'm Tara, I lead the Customer Success Team at Sensei Labs. At Sensei Labs, we build smarter workplace solutions that people love. With a focus on fostering a world-class culture, we combine all the advantages of an agile start-up with the stability that comes with being backed by some of the country's top SaaS investors. Our team is a dynamic, diverse,...
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Manager - Customer Success
1 week ago
Delhi, Delhi, India TAC Security Full timeManager - Customer SuccessJob Description: We are seeking a proactive and customer-focused Customer Success Manager (CSM) to join our team. As a CSM, you will be responsible for building strong relationships with our clients, ensuring they receive maximum value from our product/services, and driving retention and growth. Youll act as the trusted advisor,...
