Servicenow business analyst – order management
1 day ago
Service Now Business Analyst – Order ManagementLocation: India (Hybrid or Remote)Salary: Up to 38 LPAType: Full-TimeStart Date: ASAPAbout the RoleWe are seeking an experienced Service Now Business Analyst to join a large-scale digital transformation programme focused on enhancing and deploying Service Now Order Management capabilities. This role is ideal for someone who thrives in complex enterprise environments, enjoys working with cross-functional teams, and has a strong understanding of order capture, fulfilment workflows, and Service Now best practices.Key ResponsibilitiesLead detailed requirements gathering for Service Now Order Management , including order capture, fulfilment orchestration, task decomposition, product models, and workflow automation.Translate business needs into clear user stories, acceptance criteria, process flows, and functional specifications.Collaborate with architects, developers, and product owners to ensure solution alignment with out-of-the-box Service Now functionality.Support configuration, testing, UAT, and deployment activities, ensuring seamless delivery and stakeholder alignment.Conduct gap analysis and identify opportunities for process optimisation across the order lifecycle.Facilitate workshops, playback sessions, and stakeholder discussions to validate requirements and solution design.Maintain documentation, traceability matrices, and ensure compliance with governance and delivery frameworks.Essential Skills & Experience3–6+ years of experience as a Business Analyst on Service Now implementations.Strong working knowledge of Service Now Order Management , Sales & Order Management (SOM), or fulfilment workflows within CSM/Telecom/ITSM.Hands-on experience with service catalogues, product models, order configuration, and fulfilment processes.Proven ability to write high-quality BRDs, FRDs, user stories, process maps, and acceptance criteria.Strong stakeholder management skills with experience running workshops in large enterprise environments.Familiarity with integrations, data flows, and APIs within Service Now.Understanding of Agile delivery methodologies.Nice-to-HaveService Now certifications (CSM, Order Management, BA, CSA)Experience with CPQ, telecom order orchestration, or complex fulfilment ecosystemsExposure to global delivery models and cross-regional collaboration
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Delhi, India Careerwise Full timeServiceNow Business Analyst – Order Management Location: India (Hybrid or Remote) Salary: Up to 38 LPA Type: Full-Time Start Date: ASAP About the Role We are seeking an experienced ServiceNow Business Analyst to join a large-scale digital transformation programme focused on enhancing and deploying ServiceNow Order Management capabilities. This role is...
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ServiceNow Business Analyst – Sales
18 hours ago
Delhi, India Careerwise Full timeServiceNow Business Analyst – Sales & Order Management Location: India (Hybrid or Remote) Salary: Up to 38 LPA Type: Full-Time Start Date: ASAP About the Role We are seeking an experienced ServiceNow Business Analyst to join a large-scale digital transformation programme focused on enhancing and deploying ServiceNow Sales & Order Management capabilities....
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ServiceNow Business Analyst – Sales
1 day ago
Delhi, India Careerwise Full timeServiceNow Business Analyst – Sales & Order ManagementLocation:India (Hybrid or Remote)Salary:Up to 38 LPAType:Full-TimeStart Date:ASAPAbout the RoleWe are seeking an experiencedServiceNow Business Analystto join a large-scale digital transformation programme focused on enhancing and deployingServiceNow Sales & Order Managementcapabilities. This role is...
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ServiceNow Business Analyst – Sales
15 hours ago
Delhi, India Careerwise Full timeServiceNow Business Analyst – Sales & Order ManagementLocation:India (Hybrid or Remote)Salary:Up to 38 LPAType:Full-TimeStart Date:ASAPAbout the RoleWe are seeking an experiencedServiceNow Business Analystto join a large-scale digital transformation programme focused on enhancing and deployingServiceNow Sales & Order Managementcapabilities. This role is...
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ServiceNow Business Analyst – Sales
17 hours ago
New Delhi, India Careerwise Full timeServiceNow Business Analyst – Sales & Order Management Location:India (Hybrid or Remote) Salary:Up to 38 LPA Type:Full-Time Start Date:ASAPAbout the RoleWe are seeking an experiencedServiceNow Business Analystto join a large-scale digital transformation programme focused on enhancing and deployingServiceNow Sales & Order Managementcapabilities. This role...
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ServiceNow Business Analyst CSM
7 days ago
Delhi, India Innova Solutions Full timeJob title: ServiceNow Business Analyst CSM OM focus Data Location: Remote (From India) Job type: Contract Duration- Long term COMPETENCES OBLIGATOIRES Business Analyst with experience in data activities, CMDB knowledge and experience in data migration from external tools to ServiceNow. Must be able to grasp functional aspects of data and work with SMEs on...
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ServiceNow Business Analyst CSM
6 days ago
Delhi, India Innova Solutions Full timeJob title: ServiceNow Business Analyst CSM OM focus Data Location: Remote (From India) Job type: Contract Duration- Long term COMPETENCES OBLIGATOIRES Business Analyst with experience in data activities, CMDB knowledge and experience in data migration from external tools to ServiceNow. Must be able to grasp functional aspects of data and work with SMEs on...
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ServiceNow Business Analyst
2 weeks ago
New Delhi, India Cozzera Full timeServiceNow Business AnalystExperience: 6+ YearsLocation: PuneAbout the Role:We are looking for an experienced ServiceNow Business Analyst to join our B2B IT organization, which focuses on telecom industry solutions and B2B business operations in Germany. This role involves defining and managing business requirements across the entire value chain, aligning...
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ServiceNow Business Analyst
4 hours ago
Delhi, India Innova Solutions Full timeExciting Opportunity: ServiceNow Business Analyst (CSM & OM Data Focus)Location: Remote (India)Type: Contract | Duration: Long-TermAre you ready to make an impact on large-scale ServiceNow transformation projects ? We’re looking for a skilled Business Analyst with a strong focus on CSM, OM, and data migration to join our dynamic team.Why You’ll...
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ServiceNow Business Analyst
1 day ago
Delhi, India Innova Solutions Full timeExciting Opportunity: ServiceNow Business Analyst (CSM & OM Data Focus)Location: Remote (India)Type: Contract | Duration: Long-TermAre you ready to make an impact on large-scale ServiceNow transformation projects ? We’re looking for a skilled Business Analyst with a strong focus on CSM, OM, and data migration to join our dynamic team.Why You’ll...
