RRD GO Creative | Vendor Manager | mumbai

3 days ago


mumbai, India RRD GO Creative Full time
About us: RRD GO Creative™, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty. Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiency into a superior Customer Experience. We help you effectively address customer needs so you can make Customer Experience your competitive differentiator.
RRD GO CREATIVE currently seeking Vendor Manager for join in Mumbai Location. We are looking for competent professional to be an integral part of the Global Vendor Management (VM) team within Business Information and Analytics (BIA). He/she should provide support and assistance in all areas of the acquisition and management of third-party, non-real-time information resources in support of our client’s Investment Banking division and other departments, including:
Publications & Subscriptions
Contracts Management
Databases/Entitlements
Ad-hoc Purchases
Responsibilities:
Ensure compliance with the terms & conditions of subscription agreements
Single point of contact for communication and feedback, including issue resolution and changes to requirements
Continually analyze team performance. When appropriate, propose and execute improvements to achieve desired outputs in a timely manner
Collaborate with global Vendor Management teams to increase efficiency and consistency
Ensure team adheres to target Service-Level Agreement metrics
Ensure timely execution of subscription and entitlement requests from the client
Ensure accurate billing to cost centers, job numbers, and employees
Oversight and contribution to the maintenance of accurate associated documentation for every contract
Ensure accurate and timely capture of user inventory and costs within Inventory and Expense Management database
Coordinate login creation with vendors for clients’ access to third-party information resources
Oversee end-to-end processing of invoices
Liaise with BIA Sourcing on upcoming renewals and new contracts
Demonstrate an awareness of IP (Copyright) law and understand its impact on Vendor Management
Coordinate and complete special assignments from senior management
Ensure documentation for Vendor Management team policy and procedures is kept current
Offer mentorship and team building activities / programs to boost employee morale
Provide performance reviews, goals setting and professional development programs for the team
Complete general administrative tasks such as managing time-off and coverage
Skills Required
Graduate/postgraduate with minimum of 5+ years of experience in similar roles, preferably in the Financial Services industry
Experience with multi-industry databases and/or Publications & Subscriptions
Experience working in research, especially generic research and knowledge of associated products is a plus
Strong verbal and written communication and interpersonal skills
Proficiency in MS Office
Strong organization and time management skills
Highly methodical approach with clear attention to detail
Strong team player with experience of working in a global operating environment

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