Vendor Manager
2 days ago
RRD GO Creative™, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty. Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiency into a superior Customer Experience. We help you effectively address customer needs so you can make Customer Experience your competitive differentiator.
RRD GO CREATIVE
currently seeking Vendor Manager for join in Mumbai Location. We are looking for competent professional to be an integral part of the Global Vendor Management (VM) team within Business Information and Analytics (BIA). He/she should provide support and assistance in all areas of the acquisition and management of third-party, non-real-time information resources in support of our client’s Investment Banking division and other departments, including:
Publications & SubscriptionsContracts ManagementDatabases/EntitlementsAd-hoc Purchases
Responsibilities:
Ensure compliance with the terms & conditions of subscription agreementsSingle point of contact for communication and feedback, including issue resolution and changes to requirementsContinually analyze team performance. When appropriate, propose and execute improvements to achieve desired outputs in a timely mannerCollaborate with global Vendor Management teams to increase efficiency and consistencyEnsure team adheres to target Service-Level Agreement metricsEnsure timely execution of subscription and entitlement requests from the clientEnsure accurate billing to cost centers, job numbers, and employeesOversight and contribution to the maintenance of accurate associated documentation for every contractEnsure accurate and timely capture of user inventory and costs within Inventory and Expense Management databaseCoordinate login creation with vendors for clients’ access to third-party information resourcesOversee end-to-end processing of invoicesLiaise with BIA Sourcing on upcoming renewals and new contractsDemonstrate an awareness of IP (Copyright) law and understand its impact on Vendor ManagementCoordinate and complete special assignments from senior managementEnsure documentation for Vendor Management team policy and procedures is kept currentOffer mentorship and team building activities / programs to boost employee moraleProvide performance reviews, goals setting and professional development programs for the teamComplete general administrative tasks such as managing time-off and coverage
Skills Required
Graduate/postgraduate with minimum of 5+ years of experience in similar roles, preferably in the Financial Services industryExperience with multi-industry databases and/or Publications & SubscriptionsExperience working in research, especially generic research and knowledge of associated products is a plusStrong verbal and written communication and interpersonal skillsProficiency in MS OfficeStrong organization and time management skillsHighly methodical approach with clear attention to detailStrong team player with experience of working in a global operating environment
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