Vendor Manager

2 weeks ago

Mumbai, India RRD GO Creative Full time

About us: RRD GO Creative™, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty. Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiency into a superior Customer Experience. We help you effectively address customer needs so you can make Customer Experience your competitive differentiator.



RRD GO CREATIVE currently seeking Vendor Manager for join in Mumbai Location. We are looking for competent professional to be an integral part of the Global Vendor Management (VM) team within Business Information and Analytics (BIA). He/she should provide support and assistance in all areas of the acquisition and management of third-party, non-real-time information resources in support of our client’s Investment Banking division and other departments, including:



  • Publications & Subscriptions
  • Contracts Management
  • Databases/Entitlements
  • Ad-hoc Purchases



Responsibilities:



  • Ensure compliance with the terms & conditions of subscription agreements
  • Single point of contact for communication and feedback, including issue resolution and changes to requirements
  • Continually analyze team performance. When appropriate, propose and execute improvements to achieve desired outputs in a timely manner
  • Collaborate with global Vendor Management teams to increase efficiency and consistency
  • Ensure team adheres to target Service-Level Agreement metrics
  • Ensure timely execution of subscription and entitlement requests from the client
  • Ensure accurate billing to cost centers, job numbers, and employees
  • Oversight and contribution to the maintenance of accurate associated documentation for every contract
  • Ensure accurate and timely capture of user inventory and costs within Inventory and Expense Management database
  • Coordinate login creation with vendors for clients’ access to third-party information resources
  • Oversee end-to-end processing of invoices
  • Liaise with BIA Sourcing on upcoming renewals and new contracts
  • Demonstrate an awareness of IP (Copyright) law and understand its impact on Vendor Management
  • Coordinate and complete special assignments from senior management
  • Ensure documentation for Vendor Management team policy and procedures is kept current
  • Offer mentorship and team building activities / programs to boost employee morale
  • Provide performance reviews, goals setting and professional development programs for the team
  • Complete general administrative tasks such as managing time-off and coverage



Skills Required



  • Graduate/postgraduate with minimum of 5+ years of experience in similar roles, preferably in the Financial Services industry
  • Experience with multi-industry databases and/or Publications & Subscriptions
  • Experience working in research, especially generic research and knowledge of associated products is a plus
  • Strong verbal and written communication and interpersonal skills
  • Proficiency in MS Office
  • Strong organization and time management skills
  • Highly methodical approach with clear attention to detail
  • Strong team player with experience of working in a global operating environment

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