International Customer Support Executive
7 days ago
About Us: Stepping Edge is a global IT consulting and services company delivering innovative technology and digital solutions across industries. We work with clients in the US, Canada, UK, Germany, Australia, and other regions, providing services in software development, AI/ML, digital marketing, and BPO. Position Overview: We are looking for a skilled and customer-focused International Customer Support Executive to manage support operations for our US-based client . The ideal candidate should have strong communication skills, prior experience in international voice or blended support, and the ability to deliver exceptional customer service during the US night shift . Key Responsibilities: Handle inbound and outbound calls, emails, and chat support for US clients. Provide accurate information and effective solutions to customer queries. Record customer interactions and feedback in CRM systems. Follow up on open cases and ensure timely resolution. Maintain service quality, performance metrics, and client satisfaction. Escalate complex issues to senior teams as required. Collaborate with internal departments to ensure smooth service delivery. Requirements: Bachelor’s degree in any discipline. 1–3 years of experience in international customer support (US process preferred). Excellent verbal and written English communication skills. Strong interpersonal, problem-solving, and multitasking abilities. Willingness to work US night shifts (typically 10:30 PM – 7:30 AM IST or similar). Knowledge of CRM/ticketing tools is an advantage. Positive attitude and customer-centric approach. Shift: US Night Shift Employment Type: Full-time Benefits: Competitive salary with performance-based incentives. Continuous training and career growth opportunities. Supportive and collaborative work environment.
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Customer Support Executive
1 week ago
Coimbatore, India ICL INTERNATIONAL COURIER Full time**Customer Support Executive Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify,...
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International Customer Support Executive(Night
2 weeks ago
Coimbatore, India Stepping EDGE Full time**Stepping EDGE **is looking for a polite, professional customer support executive to work on an International process. To provide outstanding service to our customers by providing documentation support, data entry, answering questions, handling complaints **Roles and Responsibilities**: - Answering or making calls to clients to learn about and address...
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Coimbatore, India Stepping EDGE Full time**Stepping EDGE **is looking for a polite, professional customer support executive to work on an International process. To provide outstanding service to our customers by providing documentation support, data entry, answering questions, handling complaints **Roles and Responsibilities**: - Answering or making calls to clients to learn about and address...
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Call Center
2 weeks ago
Coimbatore, India Customer Care Executive Full timeInbound call services Daily booking ratio Follow up on prospective customers for future booking **Job Types**: Full-time, Fresher **Salary**: ₹9,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: - English and tamil...
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Customer Support Executive
17 hours ago
Coimbatore, India AppsComp Widgets Full time**Designation** - Customer Support Executive - Excellent Communication skills with strong command on English Language and accent is a must. - Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. - After initial training, you should be able to handle the task independently. - Ability to multitask and carry...
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Customer Support Executive
2 weeks ago
Coimbatore, India VILVAH STORE PVT LTD Full timeResponsibilities: Identifying customer needs and helping customers use specific features Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature...
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Customer Support Executive
2 weeks ago
Coimbatore, India VILVAH STORE PVT LTD Full timeResponsibilities: Identifying customer needs and helping customers use specific features Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature...
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Customer Support Executive
2 weeks ago
Coimbatore, Tamil Nadu, India Rathinam International Public School Full timecoimbatore, India **Job Summary**: **Key Responsibilities**: - Respond promptly to customer inquiries and provide accurate information. - Resolve product or service issues by clarifying complaints and determining solutions. - Maintain a high level of professionalism and empathy while interacting with customers. - Keep records of customer interactions,...
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Customer Support Executive
2 weeks ago
Coimbatore, India OneData Software Solutions Pvt. Ltd Full time**responsibilities**: - **Resolving customer complaints**: A customer support executive should be able to handle customer complaints efficiently by listening to their concerns, empathizing with them, and providing appropriate solutions or alternatives. - **Managing customer accounts**: A customer support executive should maintain and update customer...
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Customer Support Executive
6 days ago
Coimbatore, Tamil Nadu, India Cartrabbit Full time**Customer Support Executive - International Voice Process** **About Cartrabbit** CartRabbit is a software-as-a-Service (SaaS) product startup based in Coimbatore, building customer retention and lead generation tools for eCommerce businesses with over 50,000+ customers worldwide. An entirely modern platform that takes you to the world-class product...