L3 UCCE and Release Management
4 days ago
Role: L3 UCCE support and Release ManagementExp: 10+ YearsLocation: RemoteJD:- Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.- Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.- MACD creation knowledge in Cisco UCCE & IPT platforms.- Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.- Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices.- Knowledge and use of VOIP and Performance Management Tools and integration experience with other Tools- Have clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling.- Should be ready to work in 24/7 business support environment- Should be having experience on Cisco Voice platform.- Should be having work experience on CUCM/UCCE/UCCH/CVP platforms- Should have strong verbal & written communication skills- Work & Coordinate with Third Party Providers to assist in Problem resolution of telecommunication Problems & OEMs for incident resolution.- Performs advanced remote/on site troubleshooting activities encompassing system design issues, upgrade plans, creation of technical product documentation, up gradation & site coordination.- Act as a point of contact for all service delivery issues/ pending work/ escalations- Provide team support and process improvements through individual contributions- Maintain and Update Knowledge Base and documentation & Initiate and implement processes improvements.- Excellent communication and conversation skills (Verbal and Written), Strong analytical and problem solving skills.- UCCE or PCCE Email & Voice communication skills & teamwork. Power point presenation/preparation and should be good in excel related Analytics.- 8-12 years of experience in Cisco UC, UCCE, Voice gateway, call management, Webex, CVP, VMware, patch management, release management
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L3 UCCE and Release Management
1 day ago
Delhi, India Servion Global Solutions Full timeRole: L3 UCCE support and Release ManagementExp: 10+ YearsLocation: RemoteJD:- Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.- Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.- MACD creation knowledge in Cisco UCCE & IPT platforms.- Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should...
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UCCE L3 Engineer
4 days ago
Delhi, India Servion Global Solutions Full timeRole: UCCE L3 EngineerExp: 10+ YearsLocation: RemoteJD:- Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.- Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.- MACD creation knowledge in Cisco UCCE & IPT platforms.- Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL...
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UCCE L3 Engineer
1 week ago
Delhi, India Servion Global Solutions Full timeRole: UCCE L3 EngineerExp: 10+ YearsLocation: RemoteJD:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD creation knowledge in Cisco UCCE & IPT platforms.Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.Have...
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UCCE L3 Engineer
1 day ago
Delhi, India Servion Global Solutions Full timeRole: UCCE L3 EngineerExp: 10+ YearsLocation: RemoteJD:- Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.- Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.- MACD creation knowledge in Cisco UCCE & IPT platforms.- Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL...
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Delhi, Delhi, India beBeeEngineer Full time ₹ 6,00,000 - ₹ 8,00,000Cisco UCCE and CUCM Engineer">We are seeking an experienced engineer to join our team as a Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications Manager (CUCM) specialist.">The ideal candidate will have hands-on experience with Cisco UCCE, CUCM, Unity, Cisco Voice Gateways, and IVR scripting.
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▷ [15h Left] Cisco UCCE CVP Engineer
2 days ago
Delhi, India People Prime Worldwide Full timeAbout Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful...
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Defence Colony, Delhi, India Consilium Software Full time ₹ 20,00,000 - ₹ 25,00,000 per yearAbout Consilium SoftwareConsilium Software is a fast-growing SaaS company in the customer engagement space. Since 2007, we have helped over 2,000 companies in more than 120 countries connect their employees with customers through our Uni digital engagement platform. Our cloud-based and on-premise solutions enable over five billion interactions annually...
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Proxy L3
1 week ago
Delhi, Delhi, India NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
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Delhi, India Nextbridge IT Solutions Full timeRole OverviewWe are seeking an experienced L3 Infrastructure Engineer to join our IT Operations team with a focus on Major Incident Management (MIM), incident request management, and rapid response for Priority-1 (P1) incidents. This role requires deep technical expertise in server, network, and virtualization technologies, strong troubleshooting skills, and...
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Delhi, India Nextbridge IT Solutions Full timeRole OverviewWe are seeking an experienced L3 Infrastructure Engineer to join our IT Operations team with a focus on Major Incident Management (MIM), incident request management, and rapid response for Priority-1 (P1) incidents. This role requires deep technical expertise in server, network, and virtualization technologies, strong troubleshooting skills, and...
