Xef operations manager

4 weeks ago

Bangalore City, India Xiaomi India Full time
Position: XEF Operations Manager – GTM Partnership Location: Bangalore, India Report to: Senior Manager Job Responsibilities: The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program. This role involves negotiating, onboarding, and managing NBFC/fintech partners, collaborating with internal cross-functional teams to enhance the program, driving XEF adoption in offline and online sales channels, and achieving sales targets. Additionally, the Operations Manager manages day-to-day operations related to partner onboarding, drives usage of XEF, and handles consumer experience and escalations effectively. Job Duties:
- Oversee end-to-end operations of the Xiaomi Easy Finance program, ensuring smooth functioning and efficiency.
- Handle negotiations, onboarding, and management of NBFC/fintech partners for XEF, fostering strong partnerships.
- Collaborate with partners providing device locking technology, ensuring seamless integration and functionality.
- Work closely with internal cross-functional teams (Sales, Finance, Legal, Marketing, Phone GTM) to enhance the XEF program, aligning efforts towards common goals.
- Collaborate with HQ and India tech teams to onboard new devices on XEF, expanding the program's reach and offerings.
- Drive XEF adoption in both offline and online sales channels, implementing strategiesto increase usage and visibility.
- Achieve monthly and annual sales targets for XEF, monitoring performance and implementing corrective measures when necessary.
- Manage day-to-day operations related to partner (Retailers) onboarding, drive usage of XEF, and ensure adoption trends meet expectations, ensuring smooth operations and optimal utilization.
- Work closely with promoters in offline stores to drive XEF adoption, providing support and guidance as needed.
- Handle consumer experience and escalations efficiently, addressing issues promptly and ensuring high levels of customer satisfaction. Desired Candidate Profile:
- At least 5 years of experience in reputed NBFCs with a focus on consumer loan segments.
- Preferably experienced in consumer loan segments for smartphones.
- Strong negotiation and relationship management skills.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets and driving business growth.
- Ability to work collaboratively in a cross-functional team environment.
- Analytical mindset with the ability to interpret data and make strategic decisions.
- Problem-solving skills and the ability to handle escalations effectively. Experience - 8 years and above Skills – Digital lending, Consumer Loans, Consumer Lending, mobile financing, BNPL Expertise

  • XEF Operations Manager

    3 months ago

    bangalore, India Xiaomi India Full time

    Position: XEF Operations Manager – GTM PartnershipLocation: Bangalore, IndiaReport to: Senior ManagerJob Responsibilities:The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program. This role involves negotiating, onboarding, and managing NBFC/fintech partners, collaborating with internal...

  • Xef operations manager

    1 month ago

    Bangalore, India Xiaomi India Full time

    Position: XEF Operations Manager – GTM Partnership Location: Bangalore, India Report to: Senior Manager Job Responsibilities: The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program. This role involves negotiating, onboarding, and managing NBFC/fintech partners, collaborating with...

  • XEF Operations Manager

    3 weeks ago

    bangalore, India Xiaomi India Full time

    Position: XEF Operations Manager – GTM PartnershipLocation: Bangalore, IndiaReport to: Senior ManagerJob Responsibilities:The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program. This role involves negotiating, onboarding, and managing NBFC/fintech partners, collaborating with internal...

  • XEF Operations Manager

    3 weeks ago

    Bangalore, India Xiaomi India Full time

    Position: XEF Operations Manager – GTM Partnership Location: Bangalore, India Report to: Senior Manager Job Responsibilities: The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program. This role involves negotiating, onboarding, and managing NBFC/fintech partners, collaborating with...

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    Position: XEF Operations Manager – GTM Partnership Location: Bangalore, India Report to: Senior Manager Job Responsibilities: The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program. This role involves negotiating, onboarding, and managing NBFC/fintech partners, collaborating with internal...

  • XEF Operations Manager

    2 months ago

    bangalore, India Xiaomi India Full time

    Position: XEF Operations Manager – GTM Partnership Location: Bangalore, India Report to: Senior Manager Job Responsibilities: The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program. This role involves negotiating, onboarding, and managing NBFC/fintech partners, collaborating with...

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