Xef operations manager

1 month ago

Bangalore, India Xiaomi India Full time

Position: XEF Operations Manager – GTM Partnership Location: Bangalore, India Report to: Senior Manager Job Responsibilities: The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program.

This role involves negotiating, onboarding, and managing NBFC/fintech partners, collaborating with internal cross-functional teams to enhance the program, driving XEF adoption in offline and online sales channels, and achieving sales targets.

Additionally, the Operations Manager manages day-to-day operations related to partner onboarding, drives usage of XEF, and handles consumer experience and escalations effectively.

Job Duties: • Oversee end-to-end operations of the Xiaomi Easy Finance program, ensuring smooth functioning and efficiency.

• Handle negotiations, onboarding, and management of NBFC/fintech partners for XEF, fostering strong partnerships.

• Collaborate with partners providing device locking technology, ensuring seamless integration and functionality.

• Work closely with internal cross-functional teams (Sales, Finance, Legal, Marketing, Phone GTM) to enhance the XEF program, aligning efforts towards common goals.

• Collaborate with HQ and India tech teams to onboard new devices on XEF, expanding the program's reach and offerings.

• Drive XEF adoption in both offline and online sales channels, implementing strategiesto increase usage and visibility.

• Achieve monthly and annual sales targets for XEF, monitoring performance and implementing corrective measures when necessary.

• Manage day-to-day operations related to partner (Retailers) onboarding, drive usage of XEF, and ensure adoption trends meet expectations, ensuring smooth operations and optimal utilization.

• Work closely with promoters in offline stores to drive XEF adoption, providing support and guidance as needed.

• Handle consumer experience and escalations efficiently, addressing issues promptly and ensuring high levels of customer satisfaction.

Desired Candidate Profile: • At least 5 years of experience in reputed NBFCs with a focus on consumer loan segments.

• Preferably experienced in consumer loan segments for smartphones.

• Strong negotiation and relationship management skills.

• Excellent communication and interpersonal abilities.

• Proven track record of achieving sales targets and driving business growth.

• Ability to work collaboratively in a cross-functional team environment.

• Analytical mindset with the ability to interpret data and make strategic decisions.

• Problem-solving skills and the ability to handle escalations effectively.

Experience - 8 years and above Skills – Digital lending, Consumer Loans, Consumer Lending, mobile financing, BNPL Expertise

  • XEF Operations Manager

    3 months ago

    bangalore, India Xiaomi India Full time

    Position: XEF Operations Manager – GTM PartnershipLocation: Bangalore, IndiaReport to: Senior ManagerJob Responsibilities:The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program. This role involves negotiating, onboarding, and managing NBFC/fintech partners, collaborating with internal...

  • XEF Operations Manager

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    bangalore, India Xiaomi India Full time

    Position: XEF Operations Manager – GTM PartnershipLocation: Bangalore, IndiaReport to: Senior ManagerJob Responsibilities:The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program. This role involves negotiating, onboarding, and managing NBFC/fintech partners, collaborating with internal...

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    Position: XEF Operations Manager – GTM Partnership Location: Bangalore, India Report to: Senior Manager Job Responsibilities: The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program. This role involves negotiating, onboarding, and managing NBFC/fintech partners, collaborating with...

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    bangalore, India Xiaomi India Full time

    Position: XEF Operations Manager – GTM Partnership Location: Bangalore, India Report to: Senior Manager Job Responsibilities: The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program. This role involves negotiating, onboarding, and managing NBFC/fintech partners, collaborating with internal...

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    Position: XEF Operations Manager – GTM Partnership Location: Bangalore, India Report to: Senior Manager Job Responsibilities: The Operations Manager for Xiaomi Easy Finance is responsible for overseeing the end-to-end operations of the XEF program. This role involves negotiating, onboarding, and managing NBFC/fintech partners, collaborating with...

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