Customer Service Associate

2 days ago


Delhi, India Nap Chief Full time

We’re Hiring: Customer Service Associate: CRMLocation:Turbhe, Navi MumbaiExperience:Minimum 6 months to 2 years (Freshersnot eligible)Salary:₹20,000 – ₹30,000 per monthType:Full-Time | On-siteAbout the Company:Nap Chiefis a premium kids' lifestyle brand focused on creating lasting family memories through fashion-forward designs. As we scale, we’re looking for a highly organized and proactiveCustomer Relationship Associate (CRA)to support our leadership team and ensure exceptional customer engagement.Role Overview:As a Customer Relationship Associate, you will play a key role in ensuring smooth, efficient, and engaging interactions with our customers. You will be the first point of contact and will drive customer satisfaction at every stage of the journey.Key Responsibilities:Execute and monitor WhatsApp CRM campaigns usingInteraktManage and segment customer data for personalized communicationTrack campaign performance (open rates, responses, conversions) and prepare reportsCoordinate with Sales, Marketing, and Support teamsRespond to customer queries via Interakt’s shared inboxAssist in building automated customer engagement workflowsEnsure accurate, clean CRM data and timely follow-ups✅ Requirements:6 months – 2 years of relevant experience in CRM, customer support, or marketingHands-on experience withInteraktor similar WhatsApp CRM toolsStrong communication skills inEnglish and HindiProficiency in Google Sheets / ExcelDetail-oriented, organized, and customer-first mindsetMust be available to work from our Turbhe office (on-site role)Why Work With Nap Chief?Join a purpose-driven, creative kidswear brandGet hands-on exposure to fast-scaling customer operationsWork closely with leadership in a collaborative cultureLearn and grow in a dynamic startup environmentHow to Apply:Send your resume to directly apply here.#Hiring #CustomerRelationshipAssociate #CRMExecutive #Interakt #CRMJobs #WhatsAppCRM #NapChief #CustomerExperience #StartupJobs #TurbheJobs #MumbaiHiring



  • New Delhi, India Vested Finance Full time

    Company DescriptionVested Finance makes alternative investments easy by helping individuals diversify into US stocks, global funds, private markets, and more. With Vested Finance's platform, customers can access a variety of investment opportunities and build their portfolios.Role DescriptionThis is a full-time work-from-office role for a Customer Service...


  • New Delhi, India Vested Finance Full time

    Company Description Vested Finance makes alternative investments easy by helping individuals diversify into US stocks, global funds, private markets, and more. With Vested Finance's platform, customers can access a variety of investment opportunities and build their portfolios.Role Description This is a full-time work-from-office role for a Customer Service...


  • Delhi, Delhi, India VachiLabs Innovations Pvt Ltd Full time

    Job Title: Customer Service Associate **Location**: Delhi/Noida **Employment Type**: Full-Time Experience required: Prior Exp - 2year in Customer Service and Collection role from any US based program (Must have exp supporting docs during Interview procedure - **Roles & Responsibilities**: **To provide customer support through voice calls pertaining to...


  • Delhi, India Ecomous Full time

    Company DescriptionWe have two D2C consumer brands in the haircare space and pet wellness space.Compensation band: 3-3.5 LPA.Role DescriptionThis is a full-time on-site role for a Sales & Customer Service Associate located in Hyderabad. The Sales & Customer Service Associate will be responsible for day-to-day tasks such as communicating (phone call, emails...


  • Delhi, Delhi, India Meritude Skills Development Full time

    *We are hiring for Smart Bazaar & Smart Points Across North Delhi* *Locations : Across North Delhi* Organization Name: Smart point Openings For: Customer Service Associate Qualification:, 10th Professional Experience: 0-1 Year Age Group: 18-30 **Salary**: Sales Executives: ₹17844(PF & ESI) Contact: 8884461670 (Office hours: 10 am to 6 pm) Kindly...


  • New Delhi, India Nap Chief Full time

    We’re Hiring: Customer Service Associate: CRMLocation:Turbhe, Navi Mumbai Experience:Minimum 6 months to 2 years (Freshersnot eligible) Salary:₹20,000 – ₹30,000 per month Type:Full-Time | On-siteAbout the Company: Nap Chiefis a premium kids' lifestyle brand focused on creating lasting family memories through fashion-forward designs. As we scale,...


  • New Delhi, India Ecomous Full time

    Company DescriptionWe have two D2C consumer brands in the haircare space and pet wellness space.Compensation band: 3-3.5 LPA.Role Description This is a full-time on-site role for a Sales & Customer Service Associate located in Hyderabad. The Sales & Customer Service Associate will be responsible for day-to-day tasks such as communicating (phone call, emails...

  • Customer Service

    1 week ago


    Delhi, India Paytm Full time

    **About Us** Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments and financial services. One97 Communications...


  • Delhi, Delhi, India Hammer Head Global Solutions Pvt. Ltd. Full time

    Job Title: Customer Service Associate (CSA) Location: New Delhi Department: Customer Support **Job Type**: Full-Time Languages: English and Punjabi Role: Permanent **Job Summary** Key Responsibilities: **Customer Interaction**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Resolve customer complaints and...


  • Delhi, Delhi, India Hammer Head Global Solutions Pvt. Ltd. Full time

    Job Title: Customer Service Associate (CSA) Location: New Delhi Department: Customer Support **Job Type**: Full-Time Languages: English and Punjabi Role: Permanent **Job Summary** Key Responsibilities: **Customer Interaction**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Resolve customer complaints and...