Sales & Customer Service Associate

3 weeks ago


New Delhi, India Ecomous Full time

Company DescriptionWe have two D2C consumer brands in the haircare space and pet wellness space.Compensation band: 3-3.5 LPA.Role Description This is a full-time on-site role for a Sales & Customer Service Associate located in Hyderabad. The Sales & Customer Service Associate will be responsible for day-to-day tasks such as communicating (phone call, emails and text support) with customers, providing exceptional customer service, handling direct sales by converting abandoned cart customer.Qualifications Strong Communication and Customer Service skills Experience in Sales & phone call support Skilled in Microsoft Excel Excellent problem-solving and interpersonal skills Sharp eye for patterns and trends (comprehending problems from repeated customer interactions) Previous experience in a similar role is an advantage


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