Digital manager

1 week ago

Mumbai, India JM Financial Asset Management Ltd Full time
Position: Digital Manager
Company : JM Financial Asset Management Ltd
Role Overview.
We are seeking a seasoned Digital Manager with a deep understanding of the mutual fund sector to drive our Partner Engagement Strategies & Digital Customer Acquisition. The role involves developing and executing digital initiatives that support managing relationships with business partners, and overseeing the customer lifecycle, digital customer acquisition etc. You will be responsible for creating and implementing digital solutions that enhance customer experience and help achieve our Customer Experience & Acquisition targets through the B2 B & D2 C channels.
Key Responsibilities.
Customer Life Cycle Management (CLC): Oversee the entire customer lifecycle, from initial acquisition to long-term retention. Utilize data and insights to improve customer experiences and satisfaction, with a focus on metrics such as NPS (Net Promoter Score) and engagement levels.
Digital Customer Acquisition: Own the organization’s digital acquisition targets, working on strategies to optimize conversion through the D2 C channel. Design and implement campaigns tailored to attract and retain customers via various digital platforms and touchpoints.
Partner Engagement: Develop and nurture relationships with new and existing partners to drive business growth. Act as the key liaison between partners and internal teams to ensure alignment on customer experience and acquisition strategies and targets.
Cross-functional Collaboration: Coordinate with internal teams, including Marketing, Compliance and Product development, to create content, campaigns, and digital experiences that resonate with both customers and partners. Lead projects with a focus on customer experience, acquisition and partner engagement, ensuring on-time delivery and measurable outcomes. Provide guidance to Virtual Relationship Mangers on leveraging digital tools to manage client relationships effectively and achieve customer satisfaction. Foster a collaborative environment to enhance their ability to deliver personalized digital experiences to partners and clients, ensuring consistent performance and goal achievement.
Business Proposals & Presentations: Prepare and present compelling business proposals to partners and stakeholders, with a focus on driving customer acquisition through new partnerships and digital channels.
Customer Insights & Reporting:
Track, analyze, and report on customer behavior, acquisition trends, and campaign performance. Provide insights to enhance the customer journey and optimize partner engagement strategies.
Experience & Skill Requirements:
Industry Expertise: Extensive knowledge of mutual funds, wealth management products, and the broader BFSI (Banking, Financial Services, and Insurance) industry.
Customer Lifecycle & Engagement: Proven experience in managing customer lifecycle processes, improving customer engagement, and using Data as a key metric for tracking satisfaction and retention.
Digital Marketing & Acquisition: Ability to drive digital acquisition through strategic planning, execution, and optimization of customer journeys across web, email, mobile, and other digital platforms. Knowledge of tools like Google Analytics for tracking performance is essential.
Partner Relations: Strong experience in building and maintaining business relationships with key partners, ensuring they are engaged and aligned with acquisition goals.
Project Management: Expertise in managing cross-functional projects and working collaboratively with teams on digital content creation, campaign execution, and meeting deadlines.
Data-driven Approach: Comfortable using data, analytics, and insights to inform decision-making, refine strategies, and report on performance metrics.
Communication Skills: Excellent communication skills in English and Hindi, with a strong ability to present ideas clearly and persuasively, both in writing and verbally. This position is ideal for a strategic thinker with experience in both customer lifecycle management and partner engagement within the mutual fund or BFSI sectors, looking to make a meaningful impact in a digital-first environment.

  • Digital Marketing Manager

    2 days ago

    Mumbai, India Digital Strings Full time

    Company DescriptionWelcome to Digital Strings! one-stop Digital Marketing, Digital PR & Creative Solutions agency!As a full-service digital marketing agency, we aim at an EXECUTION-First Approach. With over a decade of experience in the industry, we have refined our capabilities to seamlessly integrate strategy and innovation, delivering clear, quantifiable...

  • Digital Growth Manager

    3 weeks ago

    Mumbai, Maharashtra, India Cocoma Digital Full time

    Estimated salary: $120,000 - $180,000 per year.Job TitleDigital Growth ManagerAbout UsCocoma Digital Private Limited is a digital innovation leader dedicated to delivering exceptional content experiences. Our mission is to empower our clients and audiences through engaging, high-quality, and strategic digital solutions. As we expand, we're seeking a skilled...

  • Digital Marketing Operations Manager

    2 weeks ago

    Navi Mumbai, Maharashtra, India Pixelo Digital Full time

    Digital Marketing Specialist RoleAt Pixelo Digital, we are seeking a skilled Digital Marketing Operations Manager to join our team. As a key member of our marketing operations team, you will play a critical role in driving the success of our clients' digital marketing initiatives.About the RoleWe are looking for an experienced professional with a strong...

  • Digital Media Manager

    3 weeks ago

    Mumbai, Maharashtra, India The Bombay Digital Company Full time

    We are seeking an experienced Digital Media Manager to join our team at The Bombay Digital Company. This role will be responsible for managing our social media presence and ensuring that our content is engaging, informative, and aligned with our brand values.About the RoleThe successful candidate will have a proven track record of creating and implementing...

  • Digital Marketing Manager

    2 weeks ago

    Mumbai, Maharashtra, India Logicserve Digital Pvt Ltd Full time

    About the RoleWe are seeking a skilled Digital Marketing Manager to join our team at Logicserve Digital Pvt Ltd. As a key member of our marketing department, you will be responsible for managing and executing paid search campaigns across various platforms.Key ResponsibilitiesManage, review, and optimize daily account responsibilities associated with Google...

  • Digital Marketing Intern

    6 months ago

    Mumbai, India iBridge Digital Full time

    Digital Marketing Executive - Social Media and Lead Generation Duration: 1 Month (with potential for permanent position based on performance) Company: IBridge Digital Location: Remote About Us: At IBridge Digital, we're on a mission to help companies design for the digital age and beyond. As a forward-thinking digital agency, we specialize in web and...

  • Mirum Digital

    3 months ago

    Mumbai, India Mirum Digital Pvt Ltd. Full time

    Manager - Digital Marketing Campaign - Pharmaceutical SegmentAbout the Job: - We are looking for an experienced Digital Marketing Campaign Manager in the pharmaceutical industry to oversee the execution of omnichannel integrated marketing campaigns for General Medicines markets and brands across Emerging Markets (EM).- You will collaborate with Medical...

  • Digital Marketing Manager

    2 weeks ago

    Mumbai, India DiTech Creative & Digital Marketing Full time

    DiTech Creative and Digital Marketing Pvt. Ltd.(www.ditechcdm) is a dynamic and results-driven digital marketing agency specializing in innovative campaigns and tailored marketing solutions. We pride ourselves on delivering high-quality services that help businesses thrive in the digital landscape.We are seeking a motivated Digital Marketing Manager to join...

  • Digital Marketing Manager

    2 weeks ago

    Mumbai, India DiTech Creative & Digital Marketing Full time

    DiTech Creative and Digital Marketing Pvt. Ltd.( is a dynamic and results-driven digital marketing agency specializing in innovative campaigns and tailored marketing solutions. We pride ourselves on delivering high-quality services that help businesses thrive in the digital landscape. We are seeking a motivated Digital Marketing Manager to join our team....

  • Digital Marketing

    4 months ago

    Mumbai, Maharashtra, India Viweb Digital Full time

    **Responsibilities**: **Digital Strategy Development**: - Formulate and execute comprehensive digital marketing strategies aligned with overall business goals. **Social Media Management**: - Create, schedule, and monitor social media posts to increase brand visibility and engagement. - Implement social media advertising campaigns to reach target...

  • Digital Finance Operations Manager in Mumbai

    3 weeks ago

    Mumbai, Maharashtra, India PromoDome Digital Full time

    About Company:PromoDome is a dynamic digital marketing agency that aspires to be a part of the Digital India Movement.We are a fast-growing company with expertise in YouTube marketing and a team of creative professionals who strive to stay innovative.About Brand:VeeFly is a platform designed to enhance YouTube video visibility by providing authentic views...

  • 24 Frames Digital | Digital Marketing Executive

    8 hours ago

    mumbai, India 24 Frames Digital Full time

    About Us:Company Description:24 Frames Digital is a leading provider of comprehensive webcasting solutions. With a team of 100+ experienced professionals, we specialize in live streaming, virtual and hybrid event management, physical event management, and more. Our offices are strategically located in Mumbai, Delhi, and Bangalore.Website: Digital...

  • Digital Marketing Trainer

    6 months ago

    Mumbai, India Digital Gurukul Full time

    **Job Overview**:We are seeking a highly skilled and motivated Digital Marketing Trainer to join our team. As a Digital Marketing Trainer, you will play a key role in educating and training individuals or groups in the latest digital marketing strategies, tools, and techniques. Your expertise will help our participants develop the skills and knowledge...

  • FatakPay Digital

    1 month ago

    Mumbai, India FatakPay Digital Pvt. Ltd. Full time

    Job Title : Credit Manager Location : Mumbai.Job Summary:.- The Credit Manager is responsible for overseeing the company's credit policies, managing credit risk, and ensuring timely collections.- This role involves analyzing credit data, establishing credit limits, and steps to mitigate Financial Risk. Key Responsibilities:.- Develop and implement...

  • Digital Marketing Specialist

    1 week ago

    Mumbai, Maharashtra, India Crossroads Digital Full time

    We are seeking a highly skilled Digital Marketing Specialist to join our dynamic team at Crossroads Digital LLP in Mumbai. The ideal candidate will have at least 2 years of experience in managing social media campaigns in a digital agency environment.As a key member of our team, you will be responsible for developing and implementing comprehensive social...

  • 24 Frames Digital | Digital Marketing Executive

    4 hours ago

    Mumbai, India 24 Frames Digital Full time

    About Us:Company Description:24 Frames Digital is a leading provider of comprehensive webcasting solutions. With a team of 100+ experienced professionals, we specialize in live streaming, virtual and hybrid event management, physical event management, and more. Our offices are strategically located in Mumbai, Delhi, and Bangalore.Website: Marketing...

  • PromoDome Digital | Account

    4 weeks ago

    mumbai, India PromoDome Digital Full time

    About Company:PromoDome is a Digital Marketing Agency aspiring to be a part of the Digital India Movement. We're a team of creative young professionals with a knack for Digital excellence, always striving to stay dynamic and innovative!We are a fast-growing company in the YouTube Marketing sector.About Brand:VeeFly is a dynamic platform designed to enhance...

  • PromoDome Digital | Account

    4 weeks ago

    mumbai, India PromoDome Digital Full time

    About Company: PromoDome is a Digital Marketing Agency aspiring to be a part of the Digital India Movement. We're a team of creative young professionals with a knack for Digital excellence, always striving to stay dynamic and innovative! We are a fast-growing company in the YouTube Marketing sector. About Brand: VeeFly is a dynamic platform designed to...

  • PromoDome Digital | Account

    4 weeks ago

    mumbai, India PromoDome Digital Full time

    About Company: PromoDome is a Digital Marketing Agency aspiring to be a part of the Digital India Movement. We're a team of creative young professionals with a knack for Digital excellence, always striving to stay dynamic and innovative! We are a fast-growing company in the YouTube Marketing sector. About Brand: VeeFly is a dynamic platform designed to...

  • Mediachondria Digital | Digital Brand Trainee | mumbai

    2 weeks ago

    mumbai, India Mediachondria Digital Full time

    Digital Brand Intern at Mediachondria DigitalHello!Mediachondria is on the hunt for a social media intern with a sense of humor and a knack for crafting witty posts. As our Social Media Intern, you'll be in charge of publishing posts, handling client coordination like a pro, and coming up with creative campaign ideas. If you think you've got what it takes to...