Retail Telesales Executive
2 days ago
Epos Direct is a global leader in EPOS solutions, trusted by over 100,000 businesses across the UK and worldwide. We specialize in providing cutting-edge Point of Sale systems tailored for restaurants, retail, hospitality, and other industries. With over two decades of experience, we are committed to delivering innovative, reliable, and cost-effective EPOS solutions that help businesses grow
We are looking for a highly motivated and results-driven Telesales Executive to join our UK International Sales team. The role involves cold calling potential customers, generating qualified leads, pitching products/services, and closing deals. The ideal candidate should have excellent communication skills, persuasive ability, and prior telesales/inside sales experience.
Conduct outbound cold calls to prospective customers in the UK market.
Present and promote company products/services to decision-makers.
Generate qualified leads through effective questioning and relationship-building.
Maintain and update the CRM/database with accurate prospect information.
Handle objections, negotiate effectively, and close sales over the phone.
Meet and exceed weekly/monthly sales targets and KPIs.
Provide feedback to management on customer needs, issues, and market trends.
Ensure compliance with company policies and international telesales standards.
Proven experience in telesales, inside sales, or international voice process (UK preferred).
Excellent English communication and listening skills.
Ability to engage, influence, and persuade customers over the phone.
Comfortable working in UK shift timings (1:30 PM – 10:30 PM IST).
Basic knowledge of CRM tools and MS Office is an advantage.
Competitive salary with performance-based incentives.
Training and ongoing professional development.
Opportunity to work in a fast-paced international sales environment.
Growth and career advancement within the organization.
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