Manager post sales
6 days ago
Job Title: Lead - After Sales Manager Location: Delhi/AhmedabadAdani Group is seeking a proactive and strategic Lead - After Sales Manager to oversee and optimize our after-sales service operations. This role is pivotal in ensuring customer satisfaction, driving revenue growth, and enhancing operational efficiency through effective after-sales support strategies.ExperienceMinimum of 12 years of progressive experience in after-sales management within the Top 10 Information technology or engineering services companiesProven track record of successfully leading after-sales service teams and implementing impactful service strategies.Roles and ResponsibilitiesStrategic Leadership:Develop and execute comprehensive after-sales service strategies aligned with organizational goals to maximize customer retention and profitability.Identify market trends and customer insights to continuously improve service offerings and operational effectiveness.Team Managemen t:As an After Sales lead, providing guidance, mentoring, and performance management to foster a high-performance culture.Optimize resource allocation and workload distribution to ensure efficient service delivery and adherence to service level agreements.Customer Relationship Management:Act as the primary liaison for key customers, addressing inquiries, resolving escalations, and ensuring timely resolution of service issues.Collaborate closely with sales and technical teams to develop and negotiate service contracts, ensuring alignment with customer needs and business objectives.Process Optimization:Evaluate existing after-sales processes and workflows, implementing improvements to streamline operations and enhance service efficiency.Implement rigorous quality control measures and compliance standards to meet regulatory requirements and exceed customer expectations.Performance Monitoring and Reporting:Monitor key performance indicators (KPIs) related to after-sales service delivery, customer satisfaction, and financial performance.Prepare regular reports and presentations for senior management, highlighting achievements, challenges, and opportunities for improvement.Education QualificationBachelor’s degree in engineering, Business Administration, or a related field along with an advanced degree (e.g., MBA)Certifications RequiredCertification in Service Management, Project Management, or related fields is advantageous.Behavioral SkillsStrong leadership and people management skills, with the ability to inspire and empower teams to achieve excellence.Excellent communication, negotiation, and interpersonal skills, with a customer-centric approach to problem-solving.Strategic thinker with analytical capabilities to drive data-driven decisions and continuous improvement initiatives.Technical SkillsProficiency in after-sales service management, including CRM systems, service contract negotiations, and technical support processes.Non-Negotiable SkillsDemonstrated ability to lead and develop high-performing teams, drive operational excellence, and deliver superior customer service outcomes.Proven track record of successfully managing customer relationships and exceeding service delivery expectations.If you are passionate about delivering exceptional service in the Defence & Aerospace industry and are ready to make a significant impact.Aditya sharma - Joy Saha -
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Manager Post Sales
2 weeks ago
Narela, India Adani Defence and Aerospace Full timeJob Title: Lead - After Sales Manager Location: Delhi/AhmedabadAdani Group is seeking a proactive and strategic Lead - After Sales Manager to oversee and optimize our after-sales service operations. This role is pivotal in ensuring customer satisfaction, driving revenue growth, and enhancing operational efficiency through effective after-sales support...
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Manager Post Sales
2 weeks ago
Narela, India Adani Defence and Aerospace Full timeJob Title: Lead - After Sales Manager Location: Delhi/AhmedabadAdani Group is seeking a proactive and strategic Lead - After Sales Manager to oversee and optimize our after-sales service operations. This role is pivotal in ensuring customer satisfaction, driving revenue growth, and enhancing operational efficiency through effective after-sales support...
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Post Production Manager
2 weeks ago
Narela, India Avenir Design Studio Full timeAvenir 3D is a leading 3D animation and rendering studio specializing in real estate visualization, architectural walkthroughs and immersive experiences. We’re seeking a proactive, detail‑oriented Executive Assistant to support our CEO and leadership team, streamline operations and help drive our next phase of growth.About the jobAVENIR is seeking a...
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Post production manager
6 days ago
Narela, India Avenir Design Studio Full timeAvenir 3 D is a leading 3 D animation and rendering studio specializing in real estate visualization, architectural walkthroughs and immersive experiences. We’re seeking a proactive, detail‑oriented Executive Assistant to support our CEO and leadership team, streamline operations and help drive our next phase of growth.About the jobAVENIR is seeking a...
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Staffing Manager
1 week ago
Narela, India Alankit Full timeBusiness Development Manager - Staffing Services As a Business Development Manager - Staffing, you will work to drive the growth and success of our staffing services. This includes prospecting new clients, building strong relationships, understanding market trends, and developing strategies to achieve sales targets. Your role is crucial in expanding our...
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Regional Manager
3 weeks ago
Narela, India Extramarks Full timeJob Overview Approaching schoolsMaking the proposition to the management/ concerned departmentArranging the demoHandling all the documentation work until completion (signing up the contracts)Maintaining and reporting the school’s status on daily basisPre and Post visit reporting to the lined managerAssigned School’s data collationMaintain strong After...
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Regional Manager
6 days ago
Narela, India Extramarks Full timeJob Overview Approaching schoolsMaking the proposition to the management/ concerned departmentArranging the demoHandling all the documentation work until completion (signing up the contracts)Maintaining and reporting the school’s status on daily basisPre and Post visit reporting to the lined managerAssigned School’s data collationMaintain strong...
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Wealth Manager
3 weeks ago
Narela, India KG Engineering & Consultancy Full timeJob Specifications Role Designation: Sr RM/RM Investment ProductsDepartment: Investment ProductsFunction: Sales/Wealth ManagementCompany: MOFSLReporting to: Cluster ManagerLocation: Delhi, NoidaJob PurposeThe role would require to cater to investment needs of mass affluent clients. To meet desired revenue, client acquisition and AUM targets. To ensure all...
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Sales Marketing Manager
1 week ago
Narela, India Medgate Today Full timeCompany DescriptionMedgate Today is India's most comprehensive, well-researched, informative, and extensively covered magazine, published by Advance Media Group. As a leading source for healthcare news and developments, Medgate Today provides valuable insights and information for healthcare professionals and enthusiasts. The magazine is known for its...
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Sales Marketing Manager
1 week ago
Narela, India Medgate Today Full timeCompany DescriptionMedgate Today is India's most comprehensive, well-researched, informative, and extensively covered magazine, published by Advance Media Group. As a leading source for healthcare news and developments, Medgate Today provides valuable insights and information for healthcare professionals and enthusiasts. The magazine is known for its...
