Manager Post Sales
20 hours ago
Job Title: Lead - After Sales Manager Location: Delhi/AhmedabadAdani Group is seeking a proactive and strategic Lead - After Sales Manager to oversee and optimize our after-sales service operations. This role is pivotal in ensuring customer satisfaction, driving revenue growth, and enhancing operational efficiency through effective after-sales support strategies.ExperienceMinimum of 12 years of progressive experience in after-sales management within the Top 10 Information technology or engineering services companiesProven track record of successfully leading after-sales service teams and implementing impactful service strategies.Roles and ResponsibilitiesStrategic Leadership:Develop and execute comprehensive after-sales service strategies aligned with organizational goals to maximize customer retention and profitability.Identify market trends and customer insights to continuously improve service offerings and operational effectiveness.Team Managemen t:As an After Sales lead, providing guidance, mentoring, and performance management to foster a high-performance culture.Optimize resource allocation and workload distribution to ensure efficient service delivery and adherence to service level agreements.Customer Relationship Management:Act as the primary liaison for key customers, addressing inquiries, resolving escalations, and ensuring timely resolution of service issues.Collaborate closely with sales and technical teams to develop and negotiate service contracts, ensuring alignment with customer needs and business objectives.Process Optimization:Evaluate existing after-sales processes and workflows, implementing improvements to streamline operations and enhance service efficiency.Implement rigorous quality control measures and compliance standards to meet regulatory requirements and exceed customer expectations.Performance Monitoring and Reporting:Monitor key performance indicators (KPIs) related to after-sales service delivery, customer satisfaction, and financial performance.Prepare regular reports and presentations for senior management, highlighting achievements, challenges, and opportunities for improvement.Education QualificationBachelor’s degree in engineering, Business Administration, or a related field along with an advanced degree (e.g., MBA)Certifications RequiredCertification in Service Management, Project Management, or related fields is advantageous.Behavioral SkillsStrong leadership and people management skills, with the ability to inspire and empower teams to achieve excellence.Excellent communication, negotiation, and interpersonal skills, with a customer-centric approach to problem-solving.Strategic thinker with analytical capabilities to drive data-driven decisions and continuous improvement initiatives.Technical SkillsProficiency in after-sales service management, including CRM systems, service contract negotiations, and technical support processes.Non-Negotiable SkillsDemonstrated ability to lead and develop high-performing teams, drive operational excellence, and deliver superior customer service outcomes.Proven track record of successfully managing customer relationships and exceeding service delivery expectations.If you are passionate about delivering exceptional service in the Defence & Aerospace industry and are ready to make a significant sharma - Joy Saha -
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Manager Post Sales
16 minutes ago
Narela, India Adani Defence and Aerospace Full timeJob Title: Lead - After Sales Manager Location: Delhi/AhmedabadAdani Group is seeking a proactive and strategic Lead - After Sales Manager to oversee and optimize our after-sales service operations. This role is pivotal in ensuring customer satisfaction, driving revenue growth, and enhancing operational efficiency through effective after-sales support...
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Post Production Manager
21 hours ago
Narela, India Avenir Design Studio Full timeAvenir 3D is a leading 3D animation and rendering studio specializing in real estate visualization, architectural walkthroughs and immersive experiences. We’re seeking a proactive, detail‑oriented Executive Assistant to support our CEO and leadership team, streamline operations and help drive our next phase of growth.About the jobAVENIR is seeking a...
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Sales Manager
1 week ago
Narela, Delhi, India Trimax International Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionTrimax International is dedicated to providing high-quality agro products, primarily rice and wheat flour. Operating domestically, nationally, and internationally, the company serves a range of clients including 5-star hotels, hospitals, restaurants, and caterers. Domestically, Trimax supplies its products to well-known establishments in...
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Regional Manager
2 weeks ago
Narela, India Extramarks Full timeJob Overview Approaching schoolsMaking the proposition to the management/ concerned departmentArranging the demoHandling all the documentation work until completion (signing up the contracts)Maintaining and reporting the school’s status on daily basisPre and Post visit reporting to the lined managerAssigned School’s data collationMaintain strong After...
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Wealth Manager
2 weeks ago
Narela, India KG Engineering & Consultancy Full timeJob Specifications Role Designation: Sr RM/RM Investment ProductsDepartment: Investment ProductsFunction: Sales/Wealth ManagementCompany: MOFSLReporting to: Cluster ManagerLocation: Delhi, NoidaJob PurposeThe role would require to cater to investment needs of mass affluent clients. To meet desired revenue, client acquisition and AUM targets. To ensure all...
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Wealth Manager
2 weeks ago
Narela, India KG Engineering & Consultancy Full timeJob Specifications Role Designation: Sr RM/RM Investment ProductsDepartment: Investment ProductsFunction: Sales/Wealth ManagementCompany: MOFSLReporting to: Cluster ManagerLocation: Delhi, NoidaJob PurposeThe role would require to cater to investment needs of mass affluent clients. To meet desired revenue, client acquisition and AUM targets. To ensure all...
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Field Sales Representative
3 hours ago
Narela, India NIIT Limited Full timeJob Responsibilities: Engaging Colleges: Approach colleges (in and around your base city) to connect with Deans, HODs, and TPOs, demonstrating the value NIIT brings to their students. Conducting Sessions: Organize sessions, events, and webinars for students to introduce them to NIIT’s new-age career programs that can help them start their careers. Career...
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Wealth Manager
2 weeks ago
Narela, India KG Engineering & Consultancy Full timeJob Specifications Role Designation: Sr RM/RM Investment Products Department: Investment Products Function: Sales/Wealth Management Company: MOFSL Reporting to: Cluster Manager Location: Delhi, Noida Job Purpose The role would require to cater to investment needs of mass affluent clients. To meet desired revenue, client acquisition and AUM targets. To ensure...
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Sales Marketing Executive
2 weeks ago
Narela, India SolaX Power Full timeAbout the Role We are looking for a motivated and detail-oriented Sales & Marketing Executive to join our dynamic team. The ideal candidate will assist the sales team in managing leads, processing orders, and delivering exceptional customer service, ensuring smooth sales operations and client satisfaction.Key ResponsibilitiesSupport sales team in generating...
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Wealth Manager
2 weeks ago
Narela, India Integrated Personnel Services Limited Full timeJob Role : Wealth Manager Experience : 2 to 5 yearsLocation : Delhi, Hyderabad, Bangalore, ChennaiKey Responsibilities & AccountabilitiesWill be responsible for primarily selling Equity based investment products.Responsible for identifying customer needs, assessing their risk appetite and providing them investment options.Responsible for achieving...
