Technical Incident Manager
4 days ago
Job Posting Title : Technical Incident Manager Location : Remote Duration : 6-12 Months Shift:- 9am-6pm EDT Job Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain the availability of our environments and to restore normal service operation as quickly as possible to minimize the impact to business operations when incidents occur. Coordinates and drives incidents based on ITIL Incident Management. Responsibilities: · Participate in incident reviews (Problem Management) · Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable · Maintain a strong working understanding of Candescent software as a service (SaaS) products, systems, and architecture · Act as liaison between Availability Operations, Site Reliability Engineering (SRE), and Product Development · Ensure SRE has met all technical requirements for operational readiness of SaaS offerings Requirements: · Proven incident management experience · Leadership experience · Outstanding communications skills, both written and verbal (English) · Strong team-oriented attitude · Broad IT knowledge and experience · Excellent troubleshooting skills with experience · Strong Understanding of Information Technology Infrastructure Library (ITIL) practices · Working knowledge of Linux & Windows operating systems · Minimum rudimentary understanding of cloud technology Thanks and Regards Ashish Tripathi || US IT RecruiterKPG99,INC | 3240 E State, St Ext | Hamilton, NJ 08
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Technical Incident Manager
5 days ago
bangalore, India KPG99 INC Full timeJob Posting Title: Technical Incident ManagerLocation : RemoteDuration : 6-12 MonthsShift:- 9am-6pm EDTJob Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain the...
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Technical Incident Manager
3 days ago
Bangalore Division, India KPG99 INC Full timeJob Posting Title : Technical Incident Manager Location : Remote Duration : 6-12 Months Shift:- 9am-6pm EDT Job Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain...
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Technical Incident Manager
3 days ago
bangalore district, India KPG99 INC Full timeJob Posting Title : Technical Incident Manager Location : Remote Duration : 6-12 Months Shift:- 9am-6pm EDT Job Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain...
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Technical Incident Manager
5 days ago
bangalore, India KPG99 INC Full timeTitle: Technical Incident Manager (ITIL)Location : RemoteDuration : ContractJob Description Summary: Technical Incident Manager provides operational support for the availability .Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain the availability of our environments and to...
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Critical incident Management
1 week ago
bangalore, India HCLTech Full timeJob Title: Major/Critical Incident Manager Experience: 6–8 years Certification: ITIL V3/V4 (Preferred)The Major Incident Manager is responsible for overseeing and coordinating the resolution of high-priority incidents that have a significant impact on business operations. This role involves managing the entire incident lifecycle, ensuring timely engagement...
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Critical incident Management
7 days ago
bangalore, India HCLTech Full timeJob Title: Major/Critical Incident ManagerExperience: 6–8 yearsCertification: ITIL V3/V4 (Preferred)The Major Incident Manager is responsible for overseeing and coordinating the resolution of high-priority incidents that have a significant impact on business operations. This role involves managing the entire incident lifecycle, ensuring timely engagement...
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CSS Incident Manager
2 days ago
bangalore, India Atlassian Full timeWorking at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of...
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CSS Incident Manager
12 hours ago
bangalore, India Atlassian Full timeWorking at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of...
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Major Incident Manager
7 days ago
bangalore, India Cognizant Full timePosition Title: Major Incident ManagerGrade: SA / MJob OverviewThe Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams.Key ResponsibilitiesMajor...
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CSS Incident Manager
1 day ago
bangalore, India Atlassian Full timeWorking at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of...
