Technical Incident Manager
3 weeks ago
Job Posting Title : Technical Incident Manager Location : Remote Duration : 6-12 Months Shift:- 9am-6pm EDT Job Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain the availability of our environments and to restore normal service operation as quickly as possible to minimize the impact to business operations when incidents occur. Coordinates and drives incidents based on ITIL Incident Management. Responsibilities: · Participate in incident reviews (Problem Management)· Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable · Maintain a strong working understanding of Candescent software as a service (SaaS) products, systems, and architecture · Act as liaison between Availability Operations, Site Reliability Engineering (SRE), and Product Development · Ensure SRE has met all technical requirements for operational readiness of SaaS offerings Requirements: · Proven incident management experience · Leadership experience · Outstanding communications skills, both written and verbal (English)· Strong team-oriented attitude · Broad IT knowledge and experience · Excellent troubleshooting skills with experience · Strong Understanding of Information Technology Infrastructure Library (ITIL) practices · Working knowledge of Linux & Windows operating systems · Minimum rudimentary understanding of cloud technology Thanks and Regards Ashish Tripathi || US IT RecruiterKPG99,INC ashish@kpgtech.com| 3240 E State, St Ext | Hamilton, NJ 08
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Incident & Major Incident Manager
10 hours ago
bangalore, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Incident & Major Incident ManagerJob Location: Kolkata , Bangalore, ChennaiExperience required : 8-10 yrsVirtual Interview date: 17-Dec-25 (Wednesday)Required Technical Skill SetProficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing. Excellent...
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Incident & Major Incident Manager
16 hours ago
Bangalore, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Incident & Major Incident Manager Job Location: Kolkata , Bangalore, Chennai Experience required : 8-10 yrs Virtual Interview date: 17-Dec-25 (Wednesday) Required Technical Skill Set Proficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing....
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Incident & Major Incident Manager
10 hours ago
bangalore, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Incident & Major Incident Manager Job Location: Kolkata , Bangalore, Chennai Experience required : 8-10 yrs Virtual Interview date: 17-Dec-25 (Wednesday) Required Technical Skill Set Proficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing....
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Incident & Major Incident Manager
19 hours ago
Bangalore Urban, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Incident & Major Incident ManagerJob Location: Kolkata , Bangalore, ChennaiExperience required : 8-10 yrsVirtual Interview date: 17-Dec-25 (Wednesday)Required Technical Skill SetProficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing. Excellent...
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Critical incident Management
1 week ago
bangalore, India HCLTech Full timeJob Title: Major/Critical Incident Manager Experience: 6–8 years Certification: ITIL V3/V4 (Preferred)The Major Incident Manager is responsible for overseeing and coordinating the resolution of high-priority incidents that have a significant impact on business operations. This role involves managing the entire incident lifecycle, ensuring timely engagement...
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Major Incident Manager, Incident Management
2 weeks ago
Bangalore, Karnataka, India Fiserv Full timeCalling all innovators - find your future at Fiserv We re Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely Any time you swipe your credit card pay through a...
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Major Incident Manager
6 days ago
bangalore, India Persistent Systems Full timeAbout Position: We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major Incident Manager
7 days ago
bangalore, India Persistent Systems Full timeAbout Position: We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major Incident Manager
7 days ago
bangalore, India Tata Consultancy Services Full timeGreetings from Tata Consultancy Services!! We are hiring for Major Incident Management! ! Experience: 6-10 years Location: Chennai / Kolkata Required Technical Skillset: - Lead end-to-end management of High Severity (P1/P0) incidents to minimize business impact and meet committed SLAs. - Act as the Incident Commander, coordinating efforts across technical...
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Major Incident Manager
1 week ago
bangalore, India Persistent Systems Full timeAbout Position: We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
