Incident & Major Incident Manager
16 hours ago
TCS present an excellent opportunity for Incident & Major Incident ManagerJob Location: Kolkata , Bangalore, ChennaiExperience required : 8-10 yrsVirtual Interview date: 17-Dec-25 (Wednesday)Required Technical Skill SetProficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing. Excellent Communication Skills, Problem Solving Skills, Leadership.Must-HaveITIL Foundation Certification; Experience in Handling Major Incident BridgesBasic Knowledge of IT LandscapeExcellent communication skillsProblem solving skillsOpen to 24/7 shiftGood-to-HaveKnowledge about all the ITSM processExperience in ServiceNow ToolResponsibility of / Expectations from the Role1 Handle incidents, Major Incidents and Problems on a regular basis2 Identifying and classifying incidents based on severity and impact on the business.3 Leading incident response teams and ensuring efficient communication with stakeholders.4 Coordinating the response to incidents, ensuring swift resolution and minimal impact on services5 Working closely with technical teams to understand and resolve incidents6 Communicating effectively with stakeholders about incident status, impact, and resolution progress7 Documenting incidents and their resolutions to facilitate future improvements.8 Escalating incidents to higher levels of management or external vendors when necessary.9 Managing the life cycle of all incidents from identification to resolution10 Conducting post-incident reviews to identify root causes and develop recommendations for prevention11 Analyzing incident data to identify trends and areas for improvementThe role requires a deep understanding of IT Service Management (ITSM) and Incident Management processes, along with strong problem-solving and communication skills.
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Incident & Major Incident Manager
7 hours ago
bangalore, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Incident & Major Incident ManagerJob Location: Kolkata , Bangalore, ChennaiExperience required : 8-10 yrsVirtual Interview date: 17-Dec-25 (Wednesday)Required Technical Skill SetProficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing. Excellent...
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Incident & Major Incident Manager
13 hours ago
Bangalore, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Incident & Major Incident Manager Job Location: Kolkata , Bangalore, Chennai Experience required : 8-10 yrs Virtual Interview date: 17-Dec-25 (Wednesday) Required Technical Skill Set Proficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing....
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Incident & Major Incident Manager
8 hours ago
bangalore, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Incident & Major Incident Manager Job Location: Kolkata , Bangalore, Chennai Experience required : 8-10 yrs Virtual Interview date: 17-Dec-25 (Wednesday) Required Technical Skill Set Proficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing....
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Major Incident Manager
2 weeks ago
Bangalore Urban, Karnataka, India, IN Cognizant Full timePosition Title: Major Incident ManagerGrade: SA / MJob OverviewThe Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams.Key ResponsibilitiesMajor...
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Major Incident Manager
2 weeks ago
bangalore, India Cognizant Full timePosition Title: Major Incident ManagerGrade: SA / MJob OverviewThe Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams.Key ResponsibilitiesMajor...
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Major Incident Manager
6 days ago
bangalore, India Cognizant Full timePosition Title: Major Incident ManagerGrade: SA / MJob OverviewThe Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams.Key ResponsibilitiesMajor...
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Major Incident Manager
2 weeks ago
Bangalore, India Cognizant Full timePosition Title: Major Incident Manager Grade: SA / M Job Overview The Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams. Key Responsibilities...
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Major Incident Manager
6 days ago
bangalore, India Persistent Systems Full timeAbout Position: We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major Incident Manager
7 days ago
bangalore, India Persistent Systems Full timeAbout Position: We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major Incident Manager
1 week ago
bangalore, India Persistent Systems Full timeAbout Position: We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
