Incident & Major Incident Manager
8 hours ago
TCS present an excellent opportunity for Incident & Major Incident Manager Job Location: Kolkata , Bangalore, Chennai Experience required : 8-10 yrs Virtual Interview date: 17-Dec-25 (Wednesday) Required Technical Skill Set Proficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing. Excellent Communication Skills, Problem Solving Skills, Leadership. Must-Have ITIL Foundation Certification; Experience in Handling Major Incident Bridges Basic Knowledge of IT Landscape Excellent communication skills Problem solving skills Open to 24/7 shift Good-to-Have Knowledge about all the ITSM process Experience in ServiceNow Tool Responsibility of / Expectations from the Role 1 Handle incidents, Major Incidents and Problems on a regular basis 2 Identifying and classifying incidents based on severity and impact on the business. 3 Leading incident response teams and ensuring efficient communication with stakeholders. 4 Coordinating the response to incidents , ensuring swift resolution and minimal impact on services 5 Working closely with technical teams to understand and resolve incidents 6 Communicating effectively with stakeholders about incident status, impact, and resolution progress 7 Documenting incidents and their resolutions to facilitate future improvements. 8 Escalating incidents to higher levels of management or external vendors when necessary. 9 Managing the life cycle of all incidents from identification to resolution 10 Conducting post-incident reviews to identify root causes and develop recommendations for prevention 11 Analyzing incident data to identify trends and areas for improvement The role requires a deep understanding of IT Service Management (ITSM) and Incident Management processes, along with strong problem-solving and communication skills.
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Incident & Major Incident Manager
7 hours ago
bangalore, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Incident & Major Incident ManagerJob Location: Kolkata , Bangalore, ChennaiExperience required : 8-10 yrsVirtual Interview date: 17-Dec-25 (Wednesday)Required Technical Skill SetProficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing. Excellent...
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Incident & Major Incident Manager
14 hours ago
Bangalore, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Incident & Major Incident Manager Job Location: Kolkata , Bangalore, Chennai Experience required : 8-10 yrs Virtual Interview date: 17-Dec-25 (Wednesday) Required Technical Skill Set Proficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing....
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Incident & Major Incident Manager
16 hours ago
Bangalore Urban, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Incident & Major Incident ManagerJob Location: Kolkata , Bangalore, ChennaiExperience required : 8-10 yrsVirtual Interview date: 17-Dec-25 (Wednesday)Required Technical Skill SetProficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing. Excellent...
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Major Incident Manager
2 weeks ago
bangalore, India Cognizant Full timePosition Title: Major Incident ManagerGrade: SA / MJob OverviewThe Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams.Key ResponsibilitiesMajor...
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Major Incident Manager
6 days ago
bangalore, India Cognizant Full timePosition Title: Major Incident ManagerGrade: SA / MJob OverviewThe Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams.Key ResponsibilitiesMajor...
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Major Incident Manager
2 weeks ago
Bangalore, India Cognizant Full timePosition Title: Major Incident Manager Grade: SA / M Job Overview The Major Incident Manager leads the response to high-impact incidents that significantly affect business operations. This role acts as the command center during major disruptions, ensuring rapid resolution, clear communication, and effective coordination across teams. Key Responsibilities...
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Major Incident Manager
6 days ago
bangalore, India Persistent Systems Full timeAbout Position: We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major Incident Manager
7 days ago
bangalore, India Persistent Systems Full timeAbout Position: We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major Incident Manager
1 week ago
bangalore, India Persistent Systems Full timeAbout Position: We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major Incident Management
2 weeks ago
Bangalore, India Jobted IN C2 Full timeChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...
