Aimlay | International voice process
17 hours ago
Position: International Voice Process
Experience Required: Minimum 1 Year
Salary: Up to ₹25,000 - ₹30,000 CTC
Location: Rohini Sector-10, Delhi, Near Rohini West Metro
Job Summary:
We are looking for an experienced and motivated candidate to join our International Voice Process team. The ideal candidate will have a minimum of 1 year of experience in customer support, cold calling, or inside sales, with a strong command of English and exceptional interpersonal skills.
Key Responsibilities:
Handle inbound and outbound customer calls professionally and efficiently.
Resolve customer queries, provide product information, and troubleshoot issues.
Conduct cold calling to potential clients, generating leads and promoting services/products.
Provide exceptional customer support by identifying and addressing customer needs.
Engage in inside sales activities and contribute to sales targets.
Negotiate with customers to reach satisfactory solutions.
Maintain a high level of customer satisfaction and build strong client relationships.
Collaborate with the team to improve service delivery and customer experience.
Requirements:
Minimum 1 year of experience in customer support, international voice process, cold calling, or inside sales.
Excellent verbal and written communication skills in English.
Strong problem-solving abilities and customer service orientation.
Experience in handling customer queries and complaints professionally.
Good interpersonal skills with the ability to build rapport with customers.
Negotiation skills and the ability to close sales effectively.
Positive attitude and ability to work in a target-driven environment.
Flexibility to work in different shifts (if required).
Preferred Qualifications:
Previous experience in inside sales or telemarketing will be an added advantage.
Experience working in an international voice process will be a plus.
Bachelor Degree
Why Join Us:
Competitive salary package (up to ₹30,000 CTC).
Dynamic and supportive work environment.
Opportunities for career growth and development.
Interested candidates can send their resume to ( / 9289550059 ).
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