TOP MNC | Collections International Voice | B2B

2 weeks ago


bangalore, India TOP MNC Full time

Job Type - Permanent

Job Location - Bangalore & Pune


Job Role - Collections International Voice | B2B & Corporate Collection | Banking Domain | 1 - 12Years | Bangalore & Pune


Experience - 1 - 15Years

CTC - Up to 16LPA

NP - Immediate - 30Days

Flexible to work in shifts


Note - Collection Voice(International Voice) experience in Corporate Banking


Skill

Voice skills with Collections/Recoveries exp (Banking Domain

Candidates should have worked in International geographies (US/ UK/ AUS)

  • Associates with 3-6 years of experience for Agent & 5-10 Years( for Lead) to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network.
  • Articulate with good telephone manners, with the ability to be empathetic and a desire to do the right thing.
  • Strong Communication skill in English will be a key part of the role.
  • Negotiation skills will be the focused on agreeing the best way forward for repayment of debts.
  • A customer relationship - Focused background would be usual.
  • Ability to communicate in a professional manner.
  • Efficient and effective daily client management & Managing cases in an effective and timely manner
  • Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants)
  • Working in a conduct policy and guidelines and adhering to all service level agreements that are in place.
  • Supporting the team with ad-hoc tasks as required


Interested candidates please share resume on below details

Share CV on :

Call to : Asha G - 7624836555



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