TOP MNC | Collections International Voice | B2B
2 weeks ago
Job Type - Permanent
Job Location - Bangalore & Pune
Job Role - Collections International Voice | B2B & Corporate Collection | Banking Domain | 1 - 12Years | Bangalore & Pune
Experience - 1 - 15Years
CTC - Up to 16LPA
NP - Immediate - 30Days
Flexible to work in shifts
Note - Collection Voice(International Voice) experience in Corporate Banking
Skill
Voice skills with Collections/Recoveries exp (Banking Domain
Candidates should have worked in International geographies (US/ UK/ AUS)
- Associates with 3-6 years of experience for Agent & 5-10 Years( for Lead) to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network.
- Articulate with good telephone manners, with the ability to be empathetic and a desire to do the right thing.
- Strong Communication skill in English will be a key part of the role.
- Negotiation skills will be the focused on agreeing the best way forward for repayment of debts.
- A customer relationship - Focused background would be usual.
- Ability to communicate in a professional manner.
- Efficient and effective daily client management & Managing cases in an effective and timely manner
- Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants)
- Working in a conduct policy and guidelines and adhering to all service level agreements that are in place.
- Supporting the team with ad-hoc tasks as required
Interested candidates please share resume on below details
Share CV on :
Call to : Asha G - 7624836555
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