Manager - IT Asset Management

About American Airlines:

To Care for People on Life's Journey. American Airlines is transforming the way it delivers technology to its customers and team members worldwide.

American's Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American's customers and team members. S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India enables better support of our 24/7 operation and positions American to deliver industry-leading technology solutions that create a world-class customer experience.

Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.

Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Collaborates with Business and IT leadership to execute and communicate organization's technical vision, mission, and work priorities, and drives progress towards roadmaps and ensures efficient technical product management and effective communication with stakeholders

Creates environment for delivery teams to be self-governing organizations who are accountable for their own performance and delivery commitments and measured accordingly

Removes roadblocks, cultivates relationships, and effectively communicates across IT and at various levels of leadership

Provide input on technology decisions, people management, and product features across all stages of product lifecycle

Establish open lines of communication between engineering squads and IT leadership, and support clear adherence to business requirements

Manage Engineer staffing strategy to ensure alignment to Scrum and Agile principles and work closely with Scrum Lead

Promote use of industry leading technology trends and continuously assess AA IT needs and areas for improvement

Leads, develops, and mentors a high performing engineering team of individuals with a diverse range of technical skills and experiences

Responsible for the hiring and managing of squad members, including staffing and performance reviews

Responsible for budget management and forecasting

Works extended hours occasionally, based on the needs of the project and the operation

Minimum Qualifications – Education & Prior Job Experience

~ Bachelor's degree in Technology, Computer Science, Information Systems, ?or related technical discipline, or equivalent experience/training

~9+ years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies

Preferred Qualifications – Education & Prior Job Experience:

~ Airline industry experience, including engineering / business processes and supporting technology

Strong technical leadership, and extensive experience in Agile methodology-style leadership environment

Excellent communication skills to present to executive management often and emphasize the important intersection of business and technology

Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations

Basic financial skills

Language / Communication Skills:

Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee's physical ability to safely and/or successfully perform the position's essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee's obvious or known condition. Then, if necessary, HR would request medical documentation from the team member's treating physician or others to confirm the employee's ability to perform those essential job functions safely and successfully.

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