Agm- cluster retention
2 weeks ago
Role AGM - Cluster Retention & CVM Lead Job Level/ Designation M2 Function / Department Enterprise, Customer Service Location Mumbai Job Purpose Churn Management & Revenue Enhancement Key Result Areas/Accountabilities (1) Churn management: Ensure customer retention through focused proactive and reactive measures for assigned accounts across segments. Reduce Churn % to base (2) Revenue Enhancement: To drive revenue enhancement & up-sell/cross-sell programs (3)To launch innovative process improvements thereby reducing cost & improving process efficiencies (4) Build CXX journeys that drive RNPS (5) Ensure operational governance by; 1. Improving operational efficacy of churn processes 2. Document validation process 3. Optimum use of retention tools 4. Reduction in UPC & retention leakage Responsible for West and Central Cluster Enterprise Mobility & Io T base retantion, activities related to churn proactive and reactive, relevant MIS, Go to market, strategise % of base, handle and have actions around high value churn base, coordinate with corporate on CVM activities Core Competencies, Knowledge, Experience 5-7yrs of experience Must have technical / professional qualifications Experience in data analytics or based retention experience
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AGM- Cluster Retention
2 weeks ago
Mumbai, India Vodafone Idea Limited Full timeRoleAGM - Cluster Retention & CVM LeadJob Level/ DesignationM2Function / DepartmentEnterprise, Customer ServiceLocationMumbaiJob PurposeChurn Management & Revenue EnhancementKey Result Areas/Accountabilities(1) Churn management: Ensure customer retention through focused proactive and reactive measures for assigned accounts across segments. Reduce Churn % to...
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AGM- Cluster Retention
2 weeks ago
Mumbai, India Vodafone Idea Limited Full timeRole AGM - Cluster Retention & CVM Lead Job Level/ Designation M2 Function / Department Enterprise, Customer Service Location Mumbai Job Purpose Churn Management & Revenue Enhancement Key Result Areas/Accountabilities (1) Churn management: Ensure customer retention through focused proactive and reactive measures for assigned...
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AGM- Cluster Retention
2 weeks ago
Mumbai, India Vodafone Idea Limited Full timeRoleAGM - Cluster Retention & CVM LeadJob Level/ DesignationM2Function / DepartmentEnterprise, Customer ServiceLocationMumbaiJob PurposeChurn Management & Revenue EnhancementKey Result Areas/Accountabilities(1) Churn management: Ensure customer retention through focused proactive and reactive measures for assigned accounts across segments. Reduce Churn % to...
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AGM- Cluster Retention
2 weeks ago
Mumbai, India Vodafone Idea Limited Full timeRoleAGM - Cluster Retention & CVM LeadJob Level/ DesignationM2Function / DepartmentEnterprise, Customer ServiceLocationMumbaiJob PurposeChurn Management & Revenue EnhancementKey Result Areas/Accountabilities(1) Churn management: Ensure customer retention through focused proactive and reactive measures for assigned accounts across segments. Reduce Churn % to...
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AGM- Cluster Retention
2 weeks ago
Mumbai, India Vodafone Idea Limited Full timeRole AGM - Cluster Retention & CVM Lead Job Level/ Designation M2 Function / Department Enterprise, Customer Service Location Mumbai Job Purpose Churn Management & Revenue Enhancement Key Result Areas/Accountabilities (1) Churn management: Ensure customer retention through focused proactive and reactive measures for assigned accounts across segments....
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Vodafone Idea Limited | AGM- Cluster Retention
2 weeks ago
mumbai, India Vodafone Idea Limited Full timeRoleAGM - Cluster Retention & CVM LeadJob Level/ DesignationM2Function / DepartmentEnterprise, Customer ServiceLocationMumbaiJob PurposeChurn Management & Revenue EnhancementKey Result Areas/Accountabilities(1) Churn management: Ensure customer retention through focused proactive and reactive measures for assigned accounts across segments. Reduce Churn % to...
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Agm - Cluster Collection & Retention
3 months ago
Mumbai, Maharashtra, India Vodafone Idea Full timeJob Req ID: 45287- Location: Mumbai, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...
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AGM - Cluster Collection & Retention
3 months ago
Mumbai, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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Agm - Cluster Collections & Retention
7 months ago
Mumbai, India Vodafone Idea Full timeJob Req ID: 12674- Location: Mumbai, IN- Function: Other- About: **Role** Collections & Retentions **Job Level/ Designation M2 **Function / Department** Customer Service **Location** Mumbai **Job Purpose** - This role is responsible to drive Postpaid Mobility Churn, Revenue Churn, CXX and help increase the post-paid business by ensuring higher...
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Agm - HRbp
7 months ago
Mumbai, India Vodafone Idea Full timeJob Req ID: 24550- Location: Mumbai, IN- Function: Other- About: **Role** HRBP Operations **Job Level/ Designation M2 / AGM **Function / Department** Human Resources **Location** Mumbai **Job Purpose** To enable business achieve its objectives by supporting the HRBP to build a superior employee Experience (creating a respected Employer Brand) **Key...
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Agm - C&c and Retention Bo
2 months ago
Mumbai, Maharashtra, India Vodafone Idea Full timeJob Req ID: 45411- Location: Mumbai, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...
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AGM - C&C and Retention BO
2 months ago
Mumbai, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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Agm-cluster P2p
7 months ago
Mumbai, India Vodafone Idea Full timeJob Req ID: 16435- Location: Mumbai, IN- Function: Commercial/ Finance- About: **Role** Cluster P2P Lead **Function / Department** Finance Operations **Reports to** Cluster Finance Head **Location** Mumbai **Job Purpose** - To ensure smooth Finance Operations at Circle along with SSC Coordination mainly for P2P and Channel Ops and others as and when...
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Retentions Agent
7 months ago
Mumbai, India We hire Full timeWe are hiring for Retention process in leading bpo company Location: - Ghansoli Graduate + minimum 6 months of experience can apply Salary upto 30k (depending upon last drawn salary ) Past experience docs are must before joining Cluster 1 comms are required Shifts timing - 24/7 5 days of working and 2 days rotational week off All rounds of...
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Agm - Regional Service & Collections
3 days ago
Mumbai, India Vodafone Idea Full timeJob Req ID: 35722- Location: Mumbai, IN- Function: VIBS- About: **Role** AGM- Regional Service & Collections **Job Level/ Designation M2 **Function / Department** Enterprise - Customer Service **Location** Mumbai **Job Purpose** **Drive core business by winning in our market place** To ensure customer retention by driving operational intensity...
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Agm - Cluster Apa
6 months ago
Mumbai, Maharashtra, India Vodafone Idea Full timeJob Req ID: 43853- Location: Mumbai, IN- Function: Commercial/ Finance- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand...
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Agm - Ms Insourcing
6 months ago
Mumbai, Maharashtra, India Vodafone Idea Full timeJob Req ID: 43781- Location: Mumbai, IN- Function: Commercial/ Finance- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand...
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SRM/AGM Business Development
1 month ago
Mumbai, India Zealver Full timeZealver offers holistic preventive and primary care services to seniors/older adults, focusing on improving their quality of life. Through comprehensive assessments and annual personalized improvement programs designed to address each member’s unique needs, we enable this demographic to live their 'silver' years with 'zeal'!This is a full-time 'from...
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Srm/agm business development
3 weeks ago
Mumbai, India Zealver Full timeZealver offers holistic preventive and primary care services to seniors/older adults, focusing on improving their quality of life. Through comprehensive assessments and annual personalized improvement programs designed to address each member’s unique needs, we enable this demographic to live their 'silver' years with 'zeal'! This is a...
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Agm - Decision Support
7 months ago
Mumbai, Maharashtra, India Vodafone Idea Full timeJob Req ID: 43114- Location: Mumbai, IN- Function: Commercial/ Finance- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand...