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Inside Sales Representative

2 months ago


bangalore, India Furlenco Full time
Role : Telesales Executive / Inside Sales
About Furlenco :
Furlenco is a different furniture company. We enable the urban Indian to live better today in their
homes, by giving them award-winning furniture and home decor with a basket of access to rent,
buy, sell and buy back.
All of our furniture is designed in-house by experts. We don’t just give furniture. We provide
decor, accessories and appliances as well. We have launched our first ever offline stores so that
one can furnish their entire home, room or corner without traversing multiple stores or websites
Check out our People website to see what it’s like to work here at Furlenco
Responsibilities
Contact potential or existing customers to inform them about a product or service
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Requirements and skills
Proven experience as telesales / Inside sales representative or other sales role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of computer programs and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent Communication in English & Hindi
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints